[10 months ago] Great gym, has improved a lot since Tim, the new manager has come on board. He has made lots of improvements; fixed things that have needed fixing for ages, got on top of the cleanliness, organised the equipment in a more user friendly way. And get this, even the toilet paper has improved, none of this cheap stuff you put your fingers through for our club! You can tell Tim is invested in the gym, he trains every day, interacts with all the members and is doing his best to improve wherever he can. Well done! An update since my last post 10 months ago. I have downgraded it from 5* to 3* Tim, the Manager moved on about 4 months ago, and we have a new one in place. In the meantime, the maintenance appears to be slipping; - the air con units in the squat area of the gym no longer work, or have been permanently switched off, - the covers on some of the machines are showing major signs of wear, especially the leg extension machine which is now uncomfortable to use, - too many school kids, especially just after 3pm when they get out of school. Also, they regularly leave their bags all over the changing room bench, so there is nowhere to get changed, - there are never enough handles for doing cable crossovers etc, - last but not least, one of the urinals in the men's changing rooms has been cordoned off as 'Out of Action,' for around 6 months now! I have spoken to the new manager about the last point, and she said the same as Tim - that two requests to have it fixed have been passed up the line, but nothing has been done. If you see the 'Out of Order' sign, (picture attached), it would appear that they don't take it seriously! No excuses after 6 months, sorry. Good luck holding on to your new Manager, if you don't back her to get things sorted around the club!

Enjoy the gym n all but don't appreciate some members going outside in car park in a Friday evening after 9 pm and kicking ball. They should ensure ones safety and your vehicle. Kicking ball for the next hour in the car park is not on...

The best Gym around. Has a great range of equipment to use and it is always a clean and friendly place.

They promise so many things when signing up then don't value you when your a member. Machines are often filthy and out of order. Below standard customer service. It's time to move on

Vicky needs to be more professional. We found her to be very pushy when asking to provide 5 friends to join! When we said we don’t have 5 friends she was a bit rude like “you don’t have 5 friends??? 😳” Great gym and PTs are great too but service needs much improvement.

When I first came here, was extremely shocked at the size and how spacious it is. As well most importantly the environment, very welcoming and the members are lovely as well as the staff. Would definitely recommend coming down, as well as extremely low rates!!

supportive and friendly staff, I've been a member for two and a half years genesis is one of the biggest gym I've ever been too it's so tidy and spacious, I love it!

I joined up today at the Recommendation from Will from Typhon Supplements. I walked in and Ella greeted me with a great big smile and I had no intention of actually joining today I just wanted to look for now as I already have a membership elsewhere and Ella absolutely convinced me to join then and there with her amazing customer service skills and friendly persona. You're an asset Ella to Genesis Fitness well done. She gave me a through tour of the gym and answered my multitude of questions I sprang on her, the gum itself is well priced and had a great range of classes. First impressions are spacious and good quality equipment and everything seems to be clean which is really important in this day and age. I can't wait to smash out my fitness goals with a new positive and fresh start with this great new gym!

i have been to this gym for over 2 years now, never had a problem but lately when i come in the young girl with red hair has had a terrible attitude and turns around and ignores me and me friends after we say hello, instead of greeting us as we walk into the gym as they usually do for everyone, had no problems with this girl so there is no explanation for her being so unprofessional, my friend tried to pay for something, and as their card declined she said “come back when you have money” gives this gym a negative unwelcoming vibe now unlike it used to be.

Been going to genesis for years, last 12 months have really gone down hill. Equipment is ageing and the huge influx of school kids is such a bad idea from a risk point of view. Unsupervised kids taking up equipment without moving on, getting in the way, no respect and poor attitudes towards fitness and safety. As genesis aren't the cheapest around anymore I'd suggest shopping around as I will be.

The gym is spacious and has ample equipment and a strong sense of community. I have been with a Genesis member for nearly (or over) ten years, with the last 7 to 8 years with the Kelmscott branch. A few upgrades were done over the period. If you intend to join, I suggest signing up for their weekly contract. I have been paying 12 months in advance and have been offered a new (increased) membership fee every year during renewal. The most recent increase is nearly $150 (2022). Members on weekly contracts are entitled to maintain the same price they initially signed up for ($9.80 per week). The current weekly fee ranges between $14.00 and 20.00. Their customer service may sometimes be hit-and-miss, but you don't need customer service when accessing a 24/7 gym.

Have had to rewrite and re-mark my review as there have been some issues of late. Particularly with billing. The facility itself and the people you meet are great, though.

Just started my 2 weeks free at Genesis as my gym closed well I must say this place is bloody great I am just over the moon with all the things they have.Very clean Gym friendly staff so i will be signing up after my 2 weeks are up .

Excellent gym

My first time back at a gym in 20 years. I was feeling overwhelmed but that soon changed with great supportive staff and lots of choices of ways to get fit again.

I started going to Genesis Health and Fitness 10 days ago and I am really happy with the variety of classes and equipment available. I am already finding muscles I didn't know I had but also finding my strength and fitness is already increasing.

Very friendly and caring staff, fun group fitness classes with amazing trainers who really care about getting to know you.

For some reason every time I go here they are playing Rick Astley

Great facilities, friendly staff, never have to wait to use equipment.

Love this place, supportive workers, clean, and a good place to work out.

Well Equipped and Spacious.

Friendly staff, great equipment and never too busy and reasonably priced memberships

Great staff, good equipment, excellent classes

Love the new staff down there, the new layout is awesome as well! Definetly the best gym out right now. Isaac is really helpful as well!

It's not my closest gym, but I don't want to be any where else. I feel so comfortable and supported there. The staff are so nice and friendly and it really is a gym for every fitness level. The creche is also amazing and without there help with my clingy child I wouldn't be able to go at all! But he loves it just as much as I do. I highly recommend this gym to everyone.

Such a great gym! Always clean and tidy! All staff are friendly, supportive and professional. Coaching Zone has been amazing and I couldn’t recommend it enough! I am so glad I joined when I did!

Recently joined after moving back down from up north and the gym is extremely close to work. Had been a Bentley member prior to my shift north, and loved the gym and people there. Belmont also became my second home for 6 weeks this year when I came down for a work course - staff in all the gyms are friendly and happy to assist my needs. The staff at Kelmscott were extremely welcoming, patient with all my questions and more than happy to assist in signing me up with a membership package that suited my needs. The gym itself is pretty good (25 year veteran so I'm fussy about where I train lol), and so far it's been a nice experience to go and train. There's plenty of equipment and variety for my needs. I definitely recommend the Genesis chain for those wanting an all round gym to train in

A great gym with friendly helpful staff and trainers. The gym is clean and tidy and equipment is always available to use. I highly recommend you try a Coaching Zone class with Sam, they are amazing.

This is the most amazing gym. The staff are so friendly and informative. Always so much equipment to use and just a great environment all round.

Decent gym, Wish there was more equipment/machines.

I have been going to Genesis for 3 years now and it has improved so much. From getting new equipment to installing fans near the cardio (thank you Adam!!!) I enjoy coming in and doing a workout. There are so many awesome classes as well as a whole load of great equipment. Genesis also has a great vibe where you can chat to people but also can get your workout done. Its my happy place.

Great gym, with a great atmosphere. There are people of all ages and fitness levels. I actually look forward to and enjoy going to the gym. Very reasonably priced too for a good quality gym. Best thing I've done this year!!

I’ve been to many gyms over the years and this is probably the best I’ve been too. It caters for all ages and levels, very clean with friendly staff. Always see staff wiping down equipment or vacuuming when not conducting PT. Highly recommend and have already done so to my mates.

Fantastic Gym and equipment. The Staff are really friendly and professional. another great benefit is the awesome creche for our baby.

Have been a member for a couple of years now and still very happy with the service and friendly atmosphere when at the club. I liked the way the club handled the COVID19 problem, and how they made it a good safe environment when we all got back into training.

If you sign up with the classes it’s $50 a week, then when you cancel you have to pay $200 as your final payment. Not convenient when you fall ill from morning sickness and can’t use up that last four weeks🤦🏽‍♀️ When was that mentioned on the sign up? Never!

Great classes and instructers! The facilities are very clean and there are cleaning stations throughout the gym. Everyone is very helpfull and friendly.

I love genesis they are so helpful and positive employees. They do have a different room for ladies gym. They have a lot of variety of gym equipment and the main thing I love about genesis membership so cheap

Amazing Atmosphere the friendliest staff the cafe is really convenient and great tasting coffee

My gym. Sometimes great sometimes ok.

I have just joined and have been treated in a very professional way and made to feel as a very important person. I suggest anyone looking to get fit have fun and be acknowledge the place to be is Genesis Kelmscott. It is clean so many different classes, machines anything you want is here, so join, have fun and get fit see you there

Genesis has been my go to.. my outlet.. and my fitness journey for the last 12 year's. I have nothing bad to say about Genesis.. the team are great.. the facility caters for all ages.. and a genuine atmosphere where you don't feel you have to compete. I'll be a member until by body tells me otherwise 😁

Great Gym, with friendly staff. Love step, pound and Zumba. Great variety of equipment.

Getting me back in to shape

Genesis Kelmscott is a very clean facility, after moving from a gym that was way too crowded I really do like genesis it’s not packed most times I go in, the staff are exceptional they make you feel welcome every time you walk through the doors. Highly recommend 😍

Awsome!

I really love the functional training area which has been created at the rear of the facility. It is large and robust, and has all the necessary equipment to really challenge the body. I also really enjoy the relaxed vibe, and the other members are really friendly and encouraging.

The staff are friendly and professional, the gym has good equipment, is neat and tidy and it has a great atmosphere. This gym is a catch 👌

Very big and clean gym, great place to work out. Lovely staff

Awesome gym , great atmosphere .. if you’re thinking of joining .. DO IT .. you won’t regret it , big clean facility , friendly staff always happy to help and great community connection , value for money is spot on .

Friendly & Supportive Staff, Great Atmosphere, Best Priced Gym in Perth!! Highly Recommend 💪

Have been attending this gym for many many years. They have such a diverse range of activities for all age groups, from using equipment in the gym to group classes which has suited me as I’ve aged!!! Very friendly and helpful staff who DO listen to feedback. Clean and spacious.

Very helpful and look after you in every way

It's get everything you need and nothing you dont. Good people, helpful environment.

The trainers are very knowledgeable, its clean and everyone is always friendly.

I joined Genesis a few weeks ago, and am so impressed with the professionalism of the staff, the range of classes and equipment and the value. The staff clearly explain all of the options, are genuinely interested in your goals and how to help you get there. Everyone is friendly and it is the best value and most professional gym I have been involved with. I would definitely strongly recommend Genesis to anyone!

Great service, clean and tidy gym with everything needed for complete training.