Express Factory Outlet image

Express Factory Outlet

Clothing store Womens clothing store Fashion accessories store Mens clothing store Dress shop Outlet store Denim wear store T shirt store Work clothes store

One of the Top rated Clothing stores in Roessleville


Address

131 Colonie Center 345, 349, 351, Albany, NY 12205

Website

stores.expressfactoryoutlet.com

Contact

(518) 458-7999

Rating on Google Maps

4.50 (77 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 7 PM
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM
  • Friday: 10 AM to 9 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erik 1 year ago on Google
    Just look at the photos. That's all you need to know.
    1 person found this review helpful 👍

  • 2/5 Liz S. 3 years ago on Google
    I went in Jan 2, 21 to check out the sales after Christmas. Found two great tops at 60% off of already marked down prices. That all was great! The woman helping at the dressing room was attentive and polite. The woman at the cash register, Melissa, was not as courteous. She was not listening to me as I expressed I didn't have or want a store account. She then asked if I wanted a bag, and I replied no. After the transaction was complete, she went to hand me a bag. I said I didn't want one and she shrugged. After walking away I noticed a 5¢ charge for the bag I didn't want. Yes it's only 5¢ BUT she was not listening to me and as a customer, I was extremely annoyed that she didn't care.
    1 person found this review helpful 👍

  • 5/5 Ryan S. 2 years ago on Google
    What an incredible experience. Marion was very helpful and honest in the selection of a suit. She deserves a very big raise. My buddy and I have a show in 5 days, and without her help, we would’ve looked like a couple of clowns.
    1 person found this review helpful 👍

  • 5/5 Glenn W. 4 years ago on Google
    Thank you Mariah! My friend Ben bought 3 suits, 10 button down dress shirts, 2 dress shoes, and a belt. Mariah helped us from bringing our stuff to the dressing room to checking us out. She helped us getting a store card that saved us money and she bagged all of our stuff neatly. She was fantastic! Plus the store was neatly organized and everything was easy to find. Thank you very much!
    1 person found this review helpful 👍

  • 5/5 Jatinder K. 3 years ago on Google
    I had a great experience shopping here. A sweet beautiful gorgeous associate named Sophia came over to me and ask if I needed help finding anything. She explained the sales that are going on and laid out everything in great details. Sophia was very friendly and courteous. She showed so much care for what I needed to find and be satisfied of anything that I buy. She even offered me if I wanted a bag where a lot places now don't even bother asking if a customer wants a bag. This place is lucky to have an associate of her standards.

  • 5/5 J J. 3 years ago on Google
    I was so upset after almost giving up hope for finding an outfit for my baby shower. Then I decided to go into Express on a whim and Melissa went above and beyond to help me feel comfortable in something. I was SO happy to hear that their dressing rooms were open considering I don’t know what anything will look like on me while 8 months pregnant. Melissa picked out some amazing outfits for me that really put me out of my comfort zone and made me feel gorgeous. I am so incredibly happy with my experience and I’m very grateful I didn’t give up on my journey to find the perfect baby shower outfit. Thanks again Melissa!

  • 5/5 America R. 1 year ago on Google
    Phenomenal customer service! From professional appearance, tone and awareness of sales and return of merchandise. My experience with the floor staff and cashier were very well worthy visit!!

  • 5/5 Avery F. 5 years ago on Google
    Francesca was so incredibly helpful!! I mentioned needing a dress for a wedding and she recommended a very basic little black dress that she had recently bought for herself. She told me I'd look great in it and she was right! I really appreciate her help and recommendation!!


Call (518) 458-7999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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