1/5 Patrick T. 1 year ago on Google
I
am
sorry
to
say
I
never
got
to
stay
at
this
hotel.
Maybe
it
is
nice.
They
did
however
charge
me
$371
for
a
room
that
we
never
used
and
we
cancelled
3
days
in
advance.
We
are
seniors
on
a
fixed
income
and
live
from
social
security
checks.
This
is
a
great
deal
of
money
for
us
to
be
robbed
of.
We
had
a
medical
emergency
and
contacted
the
front
desk
of
the
hotel
and
were
told
we
needed
to
cancel
with
Hotel.com
since
we
booked
through
them.
The
desk
clerk
also
told
us
they
would
have
no
trouble
rebooking
the
room.
We
proceeded
to
contact
Hotel.com
and
were
assured
that
they
would
work
with
the
hotel
and
get
our
money
refunded.
We
also
had
paid
more
for
a
refundable
room.
In
the
meantime
I
contacted
our
credit
card
who
said
we
needed
a
receipt
and
we
needed
to
contact
the
Sea
Shore
Motel.
We
were
never
issued
a
receipt
as
we
never
stayed
there.
I
did
contact
them
and
I
requested
one
when
we
were
charged
for
the
room
and
never
received
it.
I
have
reached
out
to
Sonia
at
the
hotel
and
she
says
it
is
Hotel.com
fault.
She
said
they
didn't
contact
them
in
time.
I
reminded
her
I
had
called
her
establishment
first.
So
what
seems
to
be
happening
is
nobody
is
taking
responsibiilty
and
I
am
being
made
to
pay
for
a
room
we
cancelled
in
time
and
we
never
used.
I
honestly
feel
I've
been
robbed.
Another
scam
on
seniors.
I
informed
the
hotel
they
should
not
work
with
Hotel.com
anymore
if
this
is
the
result.
If
you
look
up
Hotel.com
you
will
note
their
poor
ratings
and
how
they
have
scammed
so
many
seniors.
So
sad.
But
in
honesty
I
think
the
Hotel
should
own
up
and
pay
us
back.
It
was
not
our
fault
that
they
weren't
contacted
by
Hotel.com.
They
must
have
got
their
wires
crossed
too
as
Sonia
said
they
left
someone
to
help
us
with
a
late
check
in
and
we
never
arrived.
We
had
already
told
both
places
we
weren't
coming
and
in
plenty
of
time.
So
I
think
that
the
hotel
has
just
decided
to
cover
themselves
and
obviously
they
don't
care
about
their
guests.
So
I
would
never
stay
there
or
tell
anyone
else
to.
We
now
have
$50
to
live
on
til
the
end
of
the
month.
The
hotel
should
be
ashamed.
We
were
robbed
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