I recently wrote a review after our stay 28th October 2022 till 1st November 2022...I have to add to this..on the way home our 21 year old daughter showed us she's been bitten all over by bed bugs .... we were in room 8 a three bed and she has bites all up her right side including her eye.. she's been checked at the chemist and that's the prognosis bites...I have photos please be aware

Location was excellent. That's sadly the only good thing about this. AC didn't work, internet was non functional two and a half out of three days, bathroom was cramped, had to sit with door open to have room for my legs (I am tall but still). Soap bar was used when I got there, had black hairs on it. Told the receptionist about the internet and AC but nothing happened. Walls are paper thin, could hear word for word what the neighbor said. Doors are the same, impossible to sleep when people started opening and closing doors from 0700 in the morning. Curtains had a white gooey substance on them, roof spotlight had a thick layer of dust. Roomservice came in the afternoon when we were back from shopping, that's not ideal either. How on earth people have been eating this 5 stars is a mystery to me. My son was placed in the basement under a busy shop, with laundry bags stacked up against the walls. And no, we did not get a specified receipt stating that we booked a basement room, because we did not book a basement room at all. Two single rooms, as pictured on booking dot com. Do not recommend at all.

The only word that comes to mind is 'rathole'. The location is great. A walk away from some important and central locations. But nothing else about this place was good. When we checked in to our room, we found a cigarette butt rolling on the floor. Come on guys! At lease clean the room with honesty, considering the price you're charging. We were disappointed.

Simple hotel in a great location. Unbeatable price for seven dials area. Room was super clean. Bathroom functional with a bit of submarine space experience 😄 staff was perfect. Great place to go

Room spotless, staff perfect, bathroom a little small But perfectly Clean. If you need anything just ask the Staff Walking distance to Everything Use the Stairs as there Magic as so much history Don't go to bed until 11.30pm. As you are in the Entertainment area Or wear earplugs Toiletries would be great as soap not enough Age 34 and 65 males So if the slightest problem arises speak to the Staff

We stayed here for 1 night, choosing the hotel as it was just down the road from the theatre. The location was, therefore, perfect. The only staff we saw greeted us on arrival and check out. They were polite and welcoming. The room was very clean and had enough space for us - 2 adults and 2 children. There were hot drinks/kettle and a small fridge. The ensuite bathroom was very small. The shower head could use replacing, but it worked well enough and there was lots of hot water. The room was quiet, other than when a fellow guest made a loud departure at 4.30am - which, obviously, the hotel cannot be blamed for. We never successfully gained access to the free WiFi, but that wasn't too annoying, as we were only in the room to drop in luggage and then to sleep after our theatre show. There are many good restaurants around for breakfast and dinner, so it was an ideal location. The price of the room was competitive for the location. I am unlikely to stay again, but only because the proximity to the theatre was the reason for the choice.

One of the worst stays of my life. Amazing location but the exorbitant price is not justified, there are slightly more expensive places in equally good locations but with much better facilities. We had a basement room and it was like being in a very small bomb shelter claustrophobic tiny room with no windows, no aircon and the ceiling fan was too noisy to keep on at night while also appearing ready to fall from the ceiling at any moment. The walls are paper thin so it also feels like you are sharing the room with the rest of the basement as you can perfectly hear all conversations coming from the rooms next to yours. I would never recommend this place.

Great location, rooms are basic but have all the necessities. Walls are quite thin but we had no trouble sleeping, perhaps we lucked out with our neighbours. Kind personnel. Overall good experience and price for a hotel in London.

I stay in London most weekends and this is without doubt the worst hotel I’ve ever stayed in. It’s dirty, noisy and unfortunately I had barely any sleep. Other guests were all complaining too and I came out covered in bites. Avoid at all costs!

The location is really awesome; the hotel is in the middle of London. The metro station is just a couple of minutes' walk away, making everything easily accessible. The staff is great, always smiling and ready to help with anything. The room gets cleaned every day, and fresh towels are provided. I shouldn't forget to mention that they have free coffee and tea in the room. On the last night, around midnight, the fire alarm made us all rush out of the hotel into the street, where we were freezing. The guy at the reception really made an effort to answer all our questions, and after the alarm was silenced, we went back into the hotel. All in all, it's a recommended place to stay.

Very basic room but also a very basic price. The one over the road starts at 800 per night. If you're in London for nightlife or shopping it couldn't be better located. Tottenham Court Road is likely the easiest tube station for most but Covent Gaarden and Leicester Square are both only five minutes or so walk. Friendly, helpful staff too and the street is pedestrians only. There is life around but its as quiet as streets in the area get.

Excellent location right in the heart of the West End. Basic facilities and a very friendly 24/7 reception made my stay very comfortable and enjoyable. Highly recommended 😃👌

Even though the room was very small, the bed was super comfy & had no trouble falling to sleep. Hotel was in a great location. Only 30mins walks from euston & 10mins walk to the theatre we was going to. Staff friendly & let us check in an hr early to time on booking

Excellent location and very clean and basic room. If you want a base to explore London then this is perfect. You won’t get better value for money for the room and location. Staff are at hand 24hrs which I also found very helpful and safe being a solo female traveller. It’s very quiet which I was surprised by. I will come back again for sure.

Stay away. Room was dirty. Toilet broken, woman at desk was rude. Only good thing is location but it’s not worth it. We had to find a different hotel. Do not stay here.

Budget hotel for sure. Clean room beds good. WiFi in room average to slow. We were gone most all day every day great location.

The location is amazing. The staf is very friendly. Er only stayed one night, when it was 30 degrees outside. The airco was very good. There was even a small fridge in the room, what we loved. And everything was clean! The room was ok, the shower was good enough and clean even was the toilet. The bed was way too small for 2 persons. Only 120cm. I love my husband, he loves me and we like to be cozy but this was uhm awfull. The bed was only 180 cm long, which is not long too, my husband did not fit in. We are even not big or fat people. 163 and 187cm. We slept on the fourth floor and we didnt like the slamming of the doors early in the morning. We wake up a few times. Although everything was really good, the bed was to small to say we would stay here again.

This is definitely a no-thrills hotel that offers a great location and a good price; the hotel is within walking distance to a lot of London locations; the hotel doesn't offer much more than a room with spotty wifi; three of us were in a room and only one of us had regular wifi; the room and bathroom were small as you would expect in a London hotel.

If you're looking for a cheap place to sleep without having any expectations, this might be the hotel for you. The location is pretty nice, but other than that, nothing really. The rooms seem worn-down and dirty, there is no air conditioning, and the equipment is pretty basic.

Good location & the receptionist was friendly. The room is really small & the walls r really thin. The fridge was not working, the TV had no signal and the plugs were broken. Asked the receptionist if they were able to fix it and they said they'll ask their co-workers to do it later but it never got fixed. No air-conditioning and the heater was placed right next to the bed. Also the window was broken and couldn't close so I could hear the sound from the streets nearby.

Perfect location for a 4 days stay in London. Beds are really good ! Team is reactive.

This establishment is not serious. I made the reservation weeks before, and now with 5 days to travel, they tell me I have accommodation only for 2 nights, and the rest of the nights find on my own. They have spoiled my family journey. They are not good professionals. Don't book with them

I love London, and since I discovered this hotel, never changed. My last 3 visits I stayed in it. The location is the best, friendly/helpful staff, cheap price, clean room, there is a little refrigerator (empty) where you can have milk, food,...so you can save money in breakfast,.... and they have now elevator..!!. My next time in London, same hotel.