Firehouse Subs Mansell Shops image

Firehouse Subs Mansell Shops

Restaurant Sandwich shop American restaurant Catering service Hoagie restaurant

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. People often mention sandwich, staff, restaurant,


Address

10779 Alpharetta Hwy, Roswell, GA 30076

Website

order.firehousesubs.com

Contact

(770) 641-6242

Price rating

$ $$$

Rating on Google Maps

4.20 (248 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10:30 AM to 9 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 10:30 AM to 9 PM
  • Tuesday: 10:30 AM to 9 PM
  • Wednesday: 10:30 AM to 9 PM
  • Thursday: 10:30 AM to 9 PM
  • Friday: 10:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: sandwich (7) staff (6) restaurant (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jasper S. 6 years ago on Google
    Best firehouse around hands down. The manager is very polite and professional. The staff reflect his leadership skills. I come here once or twice a week. The food is so good. I like that there is a versatile workforce here and everyone seems to be very joyful. 👍🏽4/18
    1 person found this review helpful 👍

  • 1/5 Cherry F. 2 years ago on Google
    There was confusion in my order and when I questioned it, got major attitude from employees. Pointed to cashier and told me take care of there at the end of a busy lunch line. I took what I was given and left and will never return again.
    1 person found this review helpful 👍

  • 5/5 Joseph 1 year ago on Google
    By far the best firehouse I've ever been to. Like miles. Wish they'd bring back the hot sauces since that was the whole point of ordering a $12 sandwich though
    1 person found this review helpful 👍

  • 2/5 Courage V. 1 year ago on Google
    The medium bread is clearly thin and not compared to Subway's. The ingredients are cut to such small pieces that you probably won't get equivalent to what you get in subway. Clearly not worth the price point. Pls enhance the quality and density of your bread.

  • 5/5 Arielle T. 9 months ago on Google
    First Let Me Say David Behind The counter Is very nice and has excellent customer service, Iam Deaf hard of hearing and didn’t know the menu to well he help me with the menu and help me figure out what i wanted , mean while his co-worker that was helping make sandwiches was rude omg he mugged me the whole time and was all around very un welcoming and his customer service was BAD. BUT 5 Starts is for DAVID HE AWESOME

  • 1/5 Matthew R. 6 months ago on Google
    I ordered the jerk chicken sub but instead I got a turkey sub & the restaurant Thank they slick putting a 1 ounce bag of chips in there to cut cost I am not satisfied & the restaurant smelled like old Indian food. Never again!!!!!!!

  • 1/5 Ebony 7 months ago on Google
    My steak and cheese sub was absolutely disgusting, the meat was weird, there was barely any cheese. Almost $30 here, this was my first and last time and I'll never be back.

  • 4/5 Lois P. 6 months ago on Google
    Good food and just adequate service. Not much enthusiasm from staff. Asked that the preparer change his gloves, and he obliged.

  • 3/5 Vashay H. 1 year ago on Google
    Some of the employees seem to get mad when they make mistakes. Make sure you check your order before you leave. Or risk having to come back and get things snatched out of your hand with an attitude.

  • 5/5 Sevhen V. 1 year ago on Google
    The lady that was on night shift February 25 was so nice and personable. Very attentive. And the staff made my order quick and everything was delicious

  • 2/5 Georgina D. 1 year ago on Google
    I had to wait a few minutes for someone to come out of the kitchen. The guy said hello and kept walking. Then another guy came outta the bathroom and took my order. The people working there seemed very unhappy. It was like having Eor make your sandwich. But I guess the sandwich was ok - my kid didn't die.

  • 5/5 veronica s. 1 year ago on Google
    We always come to get free subs when tmobile has a free sub offer. They redeem the offer without issues and we get a delicious free sub. Also have free subs on your birthday if you download the app. Sandwiches are good, a little heavy but more like comfort food. Great cause too!

  • 1/5 Jason 1 year ago on Google
    Ordered two Sandwiches and they made me sick. The restaurant does not ensure ingredients are safe to serve. Employees did not wash hands at appropriate times before handling food

  • 3/5 dietmar d. 2 years ago on Google
    I’m not a fan of toasted sandwiches to begin with so I won’t rate the food. I am giving this a three star because of a very long wait as I ordered online and sat at the restaurant for another 15 minutes waiting and the horrible smoke. The restaurant itself is very smoky, no pun intended. It was so bad I had to walk outside because my eyes were burning. I don’t know if this is a health code violation but they have fan exhaust problems big-time and need to fix it. If you’re going to eat from there get it to go as you don’t want to sit in a smoky environment - very bad for your eyes and lungs. Will I PU from here again? No!

  • 4/5 Kasey R. 1 year ago on Google
    Normal firehouse atmosphere. Good attitude from the staff. Food made promptly & fresh, even after the lunch rush.

  • 4/5 Luis S. 4 years ago on Google
    Great location and great staff! I've been here twice and had always been treated properly. Even tough they are always busy, they have a nice smile on their face. Sandwich are awesome, I got no complaints on that! Only thing, is that both time I had been here, there's a lot of smoke inside the location, but, to me personally it doesn't bother me. That's the only thing I said need to be taken care of.

  • 1/5 Truth T. 2 years ago on Google
    Will never order from this location again!!! Following instructions should be simple, however its not for this location. I ordered my sandwich with Cucumbers, jalapeños and pepper (salt & pepper) and none of these items were on my sandwich. Not only that, it was extremely salty. If I could give no stars, I would.

  • 3/5 Mike R. 1 year ago on Google
    I was the only diner in the lobby, but fairly slow service for ordering just a sub. Seems like they do a fair amount of take out and Uber orders that slowed me down. Friendly staff, sub (hook and ladder) was just okay compared to some other Firehouse locations.

  • 4/5 S G. 1 year ago on Google
    Ordered a sandwich and chips on online. It was ready for picked up by my requested time. The restaurant was clean when I went inside. My sandwich was good.

  • 3/5 Robert B. 2 years ago on Google
    I really enjoyed the veggie sub that I bought. The employees were great. I could have gone next door, but decided to go where the filthy face diapers were not being worn. I was also disappointed that both the meatballs and the chicken contain pork. Can't you make these meats without mixing them with abomination? Very disappointed with Firehouse corporate for making those decisions.


Call (770) 641-6242 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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