I've been a Life Time member since 2012, and started private swim lessons for my daughter back in January, and continued as much as possible through the pandemic, and back to normal up to today. As a former professional athlete, I rate them a 3 star because they're too focused on trying to compete, and completely missing the fundamental basics with my daughter, and also I believe they may have retaliated against me for calling that out to the staff in private, by shortening the pool length for my daughter's private lessons, and blaming that on other factors, when that's the approach for nearly 9 months. That being said, let's focus on clearly observable pros: outstanding facilities, overall very knowledgeable and friendly staff, great instructors, great staff at desk and throughout. Clearly observable cons: too focused on competitive swimming, not enough focus on survival swimming skills, swimming pools are not deep enough to test survival skills. My goals have been train my daughter to be able to swim, so that I can be comfortable to know that if she goes to a friend's house, and is in a 8 to 12 ft pool, or something like that, she could swim, not compete, and the school doesn't have enough options for that, and may have give me backlash because of that call out. I'll continue to go, but will explore other schools, and potentially another exercise club too.

I am a current Bronze Swim Team member, and today was probably my worst with this team. The current and head coach, Josh, has been very snappy as of recently, trying to get me and another girl to do a 100 Fast. After he told us repeatedly that "we missed it, and to get out of his pool if we didnt want to swim." (the intervals), I got very discouraged to do any major workout due to my diagnosed anxiety and depression, which HE knows. I was also on my period last week, causing me to miss 2 days of practice, which he also knew. I don't want to see this behavior from a swim coach. PLEASE. For the faith in humanity, train your coaches on not snapping at others for not going fast enough. Thank you.

My frustration with LT Swim continues to grow. One of my kids finally started swimming again after her class was paused for staffing issues. She finished that level and now we’re on long waitlists trying to get into the next level. One thing that originally sold us on LT was the fact that they issue make up tokens if you miss a class, which can be used for swim clinics and private lessons. Don’t bother, the clinics and private lessons fill up less than 1 minute after registration opens.

Their makeup swim token process is an absolute joke and total nightmare. We have so many make up tokens to use but I cannot get my child signed up due to their ridiculous process. Sign up window “opens” at 9am but only for “some people” so good luck getting into a class! Oh and good luck trying to get ahold of someone that works here. They don’t care! Beyond done trying to make it work here, going back to FOSS.

I signed up for private adult swimming lessons (nervously) and had such an amazing experience! The staff is so nice and my teacher (Susan) went above and beyond for me to help me achieve my swimming goals. I highly, highly recommend this school.

LT Swim Maple Grove is poorly managed, please avoid the facility. They keep issuing makeup tokens regularly for reasons like pool not safe, class cancelled, overflow not working and what not. I have been accumulating makeup tokens for past 3 years and nobody ever told me that they expire. I lost 2 years worth of makeup tokens. Moreover, the makeup classes are never communicated and every time I asked they kept telling me that nothing is available. Please avoid this facility, you are better off not losing money due to poor communication, billing issues, trainer unavailability, pool issues etc.

Horrible management of school, in the last 2 months we had 1 class only due to all the cancelation, lack of appropriate teachers, inadequate planning for working with kids, and broken down equipment. You will be promised a private less for 3 missed, except nothing is available and there's no way to schedule anything. Skip it and go to Foss. We are going back to Foss after this disaster.

I had a membership and they towed my car while I was there! The front desk ladies were rude and not helpful at all. They accused me of not being a member. Never in my life have I ever had a business do this to me. This was so unprofessional and disgusting. They told me they were paranoid of the residents who lived in the apartment building across from the business parking in their parking lot. What a poor excuse. The two front desk ladies should be fired for being so bad at their job!

Life Time Swim is the best place we've gone for swimming lessons. The staff are wonderful people. I don't think I've met a single one I don't like! I love being greeted by Alison's smiling face, and seeing lots of friendly faces throughout. I love that there's continuity with the kids going every week, not just a 4-8 week session. My kids love having the same teacher every week. And from what I few seen, it looks like the teachers are all great with kids, and know how to make everything fun. And I've never heard a single complaint about cold water, while some other places we've tried have "invigorating" water temps.

You will not receive credit or refund for classes the swim school cancels (lack of instructors, broken heaters, unsafe electrical, weather, etc). You will receive tokens that you cannot use, and that expire quickly; it’s a nightmare system. Because of their staffing issues, your child will lose progress while waiting for spots to open in other classes. They will also charge you full monthly amounts if you are on autopay, even if you’re not currently taking classes. Monitor your credit card statements!

Amazing facility and great instructors! Friendly staff at the desk.

Incredible swim lessons for kids. We came here after several years at Foss. The teachers are same caliber as Foss, but the entire building is so much nicer and new. AND it's HALF the price of Foss.

This establishment should be reported to the BBB for their inability to honor the tokens they hand out for missing sessions due to no fault of the customer. Scheduling is poorly managed and their system constantly fails to notify parents when class is canceled. I suggest Life Time corporate take a close look at their swim school business before it affects their gyms. Disappointing to say the least.

So you’d have to provide medical receipts if your kid can’t make it for a class or else no refund. Being a lifetime gym member for over 4 years I found this place appalling that one has to spend time download medical receipts for cancellation refund. Foss says thanks!!!

We recently had my daughter's birthday party at LT Swim (Maple Grove) and received multiple compliments on the facility, the staff and the setup. If you're looking for a great party location, this is it! The entire facility was ours, so many swim toys, a secure-locked locker room, personalized food and decorations, fun lifeguard staff that kept our attendees safe, and also organized games for them. Our attendees were on the younger side (2-6 was the average), and we had a lot of of adults in the pool (they didn't have to be), but they loved swimming too. The water was so comfortable. I can see my daughter having many parties here as she grows. Not only was the party a great success, but the planning was fun. We worked closely with Alison on the details and she so helpful, accommodating, and provided great food and decorations for the party. I should also mention the cost for this party was very reasonable and comparable to any other activity birthday party. Thank you LT Swim! Our daughter can't wait for another party!

Love it, great instructors even for children afraid of water. Brought all three of our children. Started them at age three.

Great facility. Awesome atmosphere and hats off to all instructors because they all working hard behind every kids. I’m going there with my toddler daughter. Toddler can distract a lot but in some situations parents and instructors can’t do much. Still lifetime swim is a great place for kids. Hats of to instructor Leah. Thank you lifetime swim.

All the swim instructors and front desk staff are incredible! Melia stands out as a teacher who pushes swimmers to excel and has wonderful communication with the parents, but we've had great experiences with Leah, Isabelle, Rachel and Charles as well! I love how even when your children level up they can typically stay in the same group, unless they are far ahead of the other swimmers. It helps to maintain a stable schedule and plan for other activities.

Great facility and convenient location for youth lessons. Swim team provides good opportunity for High School swimmers to improve their conditioning and skills during off-season, but so far lacks the team size and associated camaraderie of more established swim clubs.

Great place if you can find a place to park.

What an amazing class.

Beautiful facility. Kind staff.

Great swimming school!

Beautiful. Covid response is A+

Great facility! The family style locker rooms make it so much easier to get ready with a little one. The staff is amazing and we enjoy taking our 5 month old to swim lessons each weekend!

One star just because they don't disclose that there is a 30 days notice cancellation fees and when you try to drop enrollment they will NOT help you with anything but charge you for another month. One star for showing no interest in helping, for not even trying to offer anything to work it out, for terrible customer service. Won't be returning here that's for sure !!

More expensive than lessons through the city but the attention they are given is worth it.

The day I enrolled, hearing having flood or other issues in a pool. keep getting tokens without our failure. and on August 6th, 2023 when we were there for swim lesson, instructed told come out of the pool, since either someone threw up or pooped in a pool, so disgusting. in my life I have never experienced such gross accident. I'm wondering why any family bring either sick kids or not fully trained kids to swim school ??? when it's come to hygiene, it is not acceptable. Today, again we need to for swim lesson I m having so bad anxiety so enter that building. it seems very poorly handled & managed.