Fast Track Urgent Care image

Fast Track Urgent Care

Medical clinic Doctor Walk in clinic Urgent care center Std testing service Emergency care service

One of the Top rateds in Cloverly


Address

13428 New Hampshire Ave, Silver Spring, MD 20904, United States

Website

www.fastrackmd.com

Contact

+1 301-384-5010

Rating on Google Maps

4.70 (1.4K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: time (8) doctor (8) staff (7) care (7) kind (6) appointment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tricia Battle - Fairfax R. 5 months ago on Google
    My daughter and I had the same runny nose and cough symptoms. I was able to schedule us both within the hour! The staff is very friendly. Portia was especially patient with my little one. I would definitely recommend them in a time of need.
    1 person found this review helpful 👍

  • 4/5 Sharon K. 5 months ago on Google
    My overall experience was amazing. My doctor built rapport with me amazingly well. The only reason I marked it a 4 rather than a 5, is because a mistake was made on my prescription. Which led to some serious kerfuffle at my pharmacy. In the clinic's defense, they did remedy that error, but it's not one that should have been made, and if someone wasn't vigilant I might not have received enough medication, which would have been a problem.

  • 5/5 Angela G. 6 months ago on Google
    I appreciated the cleanliness and calm atmosphere here. And the staff are all kind and helpful. The doctor felt informed and caring. This will definitely be where I keep coming for any urgent care needs.

  • 5/5 Christa F. 9 months ago on Google
    What a pleasant experience when you are in dire need of help. Starting with the receptionist who was sweet and even gave me a pen for free. Then the Medical assistant was super professional and also nice when responding all of our inquires. The doctor that day was well mannered and helpful. She seemed to be in a hurry though. The important thing is that she helped when I needed her. Excellent experience, many thanks.

  • 5/5 Marguerite T. 6 months ago on Google
    I am always seen promptly (I schedule online prior to going in) and have always received appropriate and compassionate care. The whole staff is warm and efficient. We are lucky to have this clinic in our community.

  • 5/5 Kevin R. 9 months ago on Google
    Amber and everyone is absolutely amazing. I wish they were my primary care physician but I have great comfort in knowing that if I'm not feeling well, I have a place to go to be seen by great medical professionals. They are so very kind, gentle and caring. I would say I want to see them soon but not if I'm sick! They are amazing. There's no reason to waste time at a patient first or right time where they want you in and out. At FT, they listen to you and they care. Almost impossible to come by in today's healthcare system in the United States. If you need to see a doctor immediately and it's not emergency room serious, don't think twice call Fast Track, you can even make an appointment and they are actually always punctual!

  • 5/5 Leonarda D. 7 months ago on Google
    Front desk, medical assistant and doctor on duty were amazing. Thank you for your kind and caring service today. I appreciate you all!! Dr. Shona Chandon-Cooke, Tanisha and the nice gentleman at the front desk. Sorry I didn’t get your name.

  • 5/5 stephanie g. 9 months ago on Google
    I chose this location knowing nothing about it, only that it was the closest to me. It was very clean, didn’t have much wait at all (you can walk in like l did or schedule ahead), and all three staffers I interacted with- front desk, nurse, doctor- were all kind, professional, knowledgeable and super helpful. I would definitely go again, though hope I don’t have to :)

  • 5/5 Henry S. 8 months ago on Google
    Great service and staff. patient with answering questions, setting up appointments, and getting you in/out the door quickly. Special shout out to Kia for being so helpful with modifying my appointment time and getting me in quickly.

  • 1/5 Tommy M. 5 months ago on Google
    I had scheduled an appointment for 10am today because I wasn’t feeling well. Originally I felt a bit better this morning, but because of the $50 same day appointment cancellation policy I decided to just go ahead and follow through on the appointment because my copay is less than that. I arrived and checked in at 9:47am and I waited until roughly 10:20am before I was taken to a room to check vitals and give my medication history and explain the reason for my visit. At 11:15am I still had not been seen by a physician and I decided to just leave, at which point I was told that I would be next, and there was just a lot of patients before me. I’m not feeling well, I’m not there to argue, but I’m also not there to waste my time. I did not argue with anyone there, although the staff seemed annoyed at me that I had the nerve to just walk out because I was next. I felt that my time was not respected, and I’m sure they won’t mind, but I’ll never return to this location and be sure to let others in know to do the same.

  • 5/5 Susan S. 5 months ago on Google
    My first interaction with Fasttrack was a call about insurance. I felt relieved... insurance accepted and I was asked if I would like an appointment. I was scheduled and seen on time. Great, super energetic and knowledgeable intake person. She listened to me. Doctor saw me soon after; he was compassionate, patient and also knowledgeable. Rx were called in next door and ready for me. The doctor called me himself to report (negative) COVID test. By far, the best urgent care experience I've had. HIGHLY RECOMMEND

  • 5/5 Marchel P. 5 months ago on Google
    Very pleasant atmosphere! Friendly, kind, concerned staff. Triage Nurse explained everything well and in understandable means. Dr.’s care thorough. The wait time was reasonable. Thank you ☺️

  • 5/5 Cheryl W. 5 months ago on Google
    Extraordinary service. The staff was very friendly and professional. Even though there were a few people ahead of me, I did not have to wait long and the doctor was top notch, super knowledgeable, friendly, and kind couldn’t be happier! So blessed this is close to my home and they were able to help.

  • 5/5 Maurice J. 5 months ago on Google
    I went with a friend who was visiting from Poland. The service was AMAZING. There wasn’t much of a wait. From the front desk to the doctor, everyone was incredible and personable! We were able to get what we needed for a flat rate fee and he’s feeling much better! Thank you all again!

  • 5/5 April P. 5 months ago on Google
    My daughter and I walked in they were able to let me check in by texting my phone. Love that. We were seen and leaving all in a little over an hour. The Dr was so nice. The front desk receptionist was really nice also.

  • 5/5 Jose G. 2 months ago on Google • 1 review New
    They are excellent and do a good job. I loved the way they took care of me quickly. Very good 🆗❤️‍🩹


Call +1 301-384-5010 Open on Google Maps

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