4/5 Michelle A. 1 year ago on Google
Went
all
out
on
the
passport
(premium)
package
so
had
high
expectations
coming
in
(the
package,
plus
four
drinks,
two
appetizers,
Grotto
and
tips
cost
about
1K
for
two
people).
Pros:
We
had
our
own
carved
out
area
on
a
terrace
w/
loungers/table/umbrella
an
attendant
all
to
ourselves
who
took
our
orders,
brought
food/beverage
to
us,
brought
the
robes
to
us,
etc.
My
daughter
had
a
massage,
and
I
had
a
facial.
Both
were
great.
The
pools
were
also
as
expected,
had
fun
doing
the
hot/cold
plunge
with
other
guests.
The
grotto
was
just
okay
(not
worth
paying
extra
in
my
opinion).
Margaritas
were
good
(I
had
a
frozen
drink--very
weak).
Cons:
Two
times
I
was
asked
ahead
of
arrival
if
we
were
celebrating
something
special.
I
told
them
yes,
my
daughter's
birthday
and
graduation
from
grad
school,
AND
mentioned
we
chose
this
experience
specifically
because
she
is
deploying
in
a
couple
of
weeks
(active
military).
Not
sure
why
they
asked
if
they
never
acknowledge
upon
arrival--they
did
have
a
note
with
our
names,
saying
welcome.
But
for
the
price,
and
especially
because
they
ask,
it
would
be
nice
if
they
gave
a
small
gift-little
chocolates
or
something.
I
also
think
for
the
price,
the
Grotto
and/or
discount
on
lunch
or
something
related
to
the
restaurant
should
be
included.
Also
need
to
be
careful
not
to
come
during
peak
times
or
you'll
wait
in
a
line
to
get
in
pools.
We
went
on
a
Tuesday,
and
got
in
as
much
as
possible
right
when
they
opened
so
no
problem
for
us.
Overall
it
was
a
very
nice
and
relaxing
experience,
unique
in
the
number
of
pools
and
services
offered;
but
I
would
not
pay
the
passport
price
again
for
what's
included.
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