We lived here for 14 months and it was a very positive experience. We only moved because we purchased a home. Adriana went out of her way to help gather the necessary information for us to be accepted as tenants. Case management was very familiar, and reasonable, regarding the service pets that belong to my children. The apartments are very spacious and are laid out well. We did enjoy using the fireplace over the winter. There was occasionally noise, but that's to be expected in apartment living. The grounds, including the lake, were always very well kept. Air conditioning issues and two different leaks from upstairs tenants were responded to quickly and competently. When it came time to move out, the procedure and requirements were clearly explained. I felt that we had an appropriate amount of our deposit returned. I would suggest these apartments to anyone looking for a two bedroom apartment with amenities.

Just moved here from California. Heard and read good things about Newport, enough to agree to a lease without visiting prior to inspect. Upon arriving, every step I take in almost every spot in my apartment creaks loudly. I feel terrible for my downstairs neighbor. With every step the neighbor above me takes, it sounds like they're about to fall through the ceiling. The creaking is so loud and awful. It's especially terrible right above me where the master bedroom is. I don't know if it's just my unit or building, but this is completely unacceptable and sadly something that I seriously, seriously doubt will get fixed. If it does I'd happily update to a 3 or 4 star review. If you are a light sleeper or value peace and quiet, I do not recommend Newport. It's sad, because in general the apartment isn't bad and it's in a nice area. But I've never experienced creaking floors this terrible in any place I've ever lived (Arizona, California, Oregon). Update: My unit also ended up being infested with Spiders, pretty sure Brown Recluse no less. Needless to say I no longer live there.

I love this place. The rent is honestly reasonable, and best of all is the staff at the leasing office are great. For real, they put on fun little community events every holiday, and sometimes just stuff for fun. They actually get involved in the community. Any work order requests get handled super fast and professionally. The only downside I would say that this place has is that they seem to be kinda slow when it comes to getting repairs or replacements done on the building exteriors and gates. That being said, they are just now undergoing maintenance and repair for their buildings. The fellow tenants are pretty chill too. You got one or two nuts, but by and large, people here are nice and respectful.

I have loved living at Newport. This is now my second year with them and I have enjoyed every bit of it! I have always gotten any maintenance requests done the same day they’re put in, (new locks, burner on the stove stopped working, heater didn’t blow cold), but they have always gotten the problem fixed whenever I’ve needed it. It’s always so clean, kept up with, and such a quiet place to be. I love the events the girls throw in the front and it’s been so fun getting to do it all. They have all been so fast to accommodate and work with me when I’ve needed it! The rent is honestly reasonable with what you’re getting and how they’re constantly working to upgrade things!

I love calling Newport Apts my home! I live on the lake & my breath is taken away still by the beauty of the fountain lights changing colors at night. I love how so many residents use the walking trail around the lake. Everyone is so nice & the area is extremely dog friendly. I love Newport because they go above & beyond to do fun things for their residents...free snow cones with a snow cone truck, movies on the lawn with free popcorn and goodies, ice cream socials, raffles & more! Maintenance is extremely on point by fixing any issue in record time. Plus, I'd like to add that I have never had such an amazing AC unit that kept my house extremely cold during the scorching hot summer. Lastly, they professional spray for spiders and bugs monthly & are on top of it! I just love my home so much. It's sooo cozy, safe, friendly and I really couldn't have anything bad to say about them! Thank you, Newport!!

For the price and being considered “luxury apartments” the appliances need to be updated! Gate has also been broken for months. The staff is pretty friendly and the grounds are kept up

Electric bill is outrageous for a one bedroom. I do not live there full time either. They don't clean up leaves, I almost slipped on my stairs one morning because it was completely iced over with no salt. Gym doesn't usually keep water or clean towels stocked. Pool was dirty.

Electric bill is higher than my previous place in Texas. Maintenance requests are taken care of promptly. The lake on the property has a nice walking trail as well. Overall, I feel happy living here.

I love it here! The lake and the running path around it are perfect for my runs. The pool is perfect, me and my kiddos have been there every day of summer. There are snacks in the office, the ladies are so sweet to me and my kiddos. I have a dog and love how pet friendly it is. Highly recommend!

I was a resident at Case & Associates' Newport Apartments for several years (IIRC late 2018 or early 2019 to late 2022) and to say my experience with them was abysmal would be an understatement. Their security gates constantly broke and were generally a hassle to deal with. The landscaping had dramatically declined over the course of the years I lived there, the lawns looking more like an empty lot next to Walmart than a welcoming residential environment. Their security company tried towing my NEW vehicle because it had a temporary license plate, without anyone first contacting me about it to clarify the situation. The scariest incident though was when my rent deposit bounced because the card it normally came out of had gotten frozen; I'd recently traveled at the time and unbeknownst to me the card had gotten flagged, which to be fair the card company didn't contact me about either. It happened so fast, I had NO KNOWLEDGE that my rent deposit had bounced until some absolute louse of a Newport Apartments representative called me halfway through the month and said something along the lines of, "Your, uh, rent deposit bounced and, uh, we need the money now or, uh, evictions go out this weekend." Why did nobody contact me as soon as the deposit had bounced so we could have gotten it resolved LONG before I risked being HOMELESS? The outrageous condition of Newport Apartments does not give them the entitlement to treat its residents so apathetically. Unfortunately it seems that Case & Associates has a monopoly on apartment complexes in Wichita's west side, so I don't know how similarly each division is run but if possible I would STRONGLY recommend exploring other options before settling for a Case & Associates property, ESPECIALLY Newport Apartments.

I absolutely love the office ladies! They are awesome. Very knowledgeable. The apartments are clean and very nice. The pool is kept very clean and the landscape is nice.

Newport was great living there. Staff was always friendly, took care of issues promptly. Overall lived there for 4 years, I'd give a solid 9/10 (4 stars) , it would be 10/10 if they updated the interior just a bit and the appliances to stainless steel or "premium" ones, for cost of rent. Or if they provided Washer and Dryer with Units.

Older architecture, meets modern life expectations. Cozy, comfortable, professional atmosphere. These apartments draw young families, college graduates, middle age couples, and senior citizens. The draw is in the location, scenory, and the atmosphere. Newport is a Respected apartment community, that I would recommend to a lover of the outdoors feeling, yes is located in West Wichita. Case and Associates property management, means you are in for a treat. They will take care of you! Maintenance are hard working, and diligent. These are older apartments, updates and repairs are being preformed. If you want stainless steal, this is not the place for you. The roots run deep here in Wichita, a good ol' boy will understand.

I really enjoyed my stay here. I didn’t take advantage of everything they offered, but I did walk around the lake and use the pet park regularly. The apartments provide a nice environment, they are spacious and pet friendly. The staff members are nice and helpful.

I'm on the fence about this place. In general, it's ok. They do like to give short notice about when they are coming in your apartment, and almost always the notice could be given with more than a day or two notice. The other thing is these big breed dogs. I love dogs, but I hate owners who throw their dogs, especially large breed ones who I thought weren't allowed in the facility, out on the balcony for hours at a time for all their neighbors to enjoy their barking. I might add that their courtesy patrol sure hates leaving their office to actually do their job. Other than those things, like I said, it's "ok". 3 star rating. I'm sure this will draw the standard generic response as seen here already.