Buffalo Wild Wings image

Buffalo Wild Wings

Restaurant Bar Meal takeaway American restaurant Bar and grill Sports bar Chicken wings restaurant

Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy. People often mention minutes, order, wings, good, service, time, Wings, waitress, great, people,


Address

3236 N Rock Rd Suite 190, Wichita, KS 67226, United States

Website

www.buffalowildwings.com

Contact

+1 316-636-9464

Price rating

$$ $$

Rating on Google Maps

3.90 (2K reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 2 pm
  • Sunday: 11 am to 12 pm
  • Monday: 11 am to 1 pm
  • Tuesday: 11 am to 1 pm
  • Wednesday: 11 am to 1 pm
  • Thursday: 11 am to 1 pm
  • Friday: 11 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: minutes (13) order (13) wings (13) good (11) service (11) time (10) Wings (9) waitress (8) great (8) people (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ALEX Z. 2 years ago on Google
    Ordered on 12.11.21 paid $60 all the Orders were horrible! Wings were raw! 3 of my ranches were rotten I wish I would have seen the reviews from this place before ordering here!
    5 people found this review helpful 👍

  • 1/5 Matt H. 1 year ago on Google
    Worst experience I've ever had a Buffalo Wild Wings. Order was quoted to be ready about 3:30pm. I arrived around 3:40. They appeared to be short staffed as the host running the front was running around working hard seating guests answering phones and doing take out with no help in sight. After waiting about 15 minutes as there were two other guests ahead of me I got my food and went Home. How you see the food is how I recieved it, rubbery, spongey and definitely was cooked during lunch. To add insult to injury I'm pretty sure that's not 20 Wings. Will definitely travel to Derby or New Market for my chicken nuggets moving forward.
    2 people found this review helpful 👍

  • 1/5 Erin D. 2 years ago on Google
    Ordered online took 2 hours. Wings are tough and taste fishy. The brisket I paid extra for was so dried out I couldn’t eat it. And I don’t even know how they can call that coleslaw! At least they got the soda right. Just wow.
    1 person found this review helpful 👍

  • 3/5 Donna W. 1 year ago on Google
    I've never had their food before so I decided to finally try it. Takeout is definitely not a good thing to do during lunch hour. The food was cold and I said no jalapenos on my nachos and they still added tons of jalapenos on it. I order chicken on it but never got it but it doesn't look like it even charge me for it so it's whatever. I'll try again when I can actually go in and sit down.
    1 person found this review helpful 👍

  • 1/5 Dustin S. 11 months ago on Google
    To start off I like Buffalo wild wings but this one sucked. There were 6 of us waiting for 15 minutes to be seated. The waitress came around got our drink orders after we got seated. Came back 5 minutes later took our food order. 20 minutes later 4 people of our group got food 2 of us didn't. The other 2 finally got their food when everyone was done eating. Granted manager lady took care of the issue by saying sorry for the issue and taking off the 2 people's order. I was looking forward to those jalapeño wings but everyone was done and u really can't get them to go when you have a 4 hour drive home. Never eating here.

  • 2/5 S L. 6 months ago on Google
    Terrible service and very long wait for food. My food came out literally 20 minutes before my fiance and she had to watch me eat. Then we tried to pay with card and was directed to pay on my phone with a QR code which wanted my number and other info....not doing that for a meal. Waitress seemed annoyed I wanted to pay the "old fashion" way. Literally no customer service, I will never go back to a BWW again, this place has gone down hill. Should have went local.

  • 3/5 Jessica S. 4 months ago on Google
    I went there because my husband loves the wings , so I got a burger. First time I loved it , today someone got the idea to add some wing seasoning to my burger. I did not approve, honestly it ruined it for me. I didn't send it back because I don't trust that anymore. I'm not sure I will personally go back

  • 3/5 Melissa M. 7 months ago on Google
    We have been regular customers here for quite some time and everything has usually been great! Recently our service has gone down hill. It has taken a while for a server to even greet us. I feel we are reasonable (within 10 minutes preferably!) but last time we were in, we weren't greeted at all. Multiple servers looked at us, walked by us, greeted other tables around us who arrived after us, and never made a move towards us. We gave them about 10 minutes before leaving, which they all turned to watch us do. We told the hostess we hadn't been greeted and she apologized and tried to ask us to stay but we were fed up at that point. I am disappointed because it may be a while before we go back to eat in the restaurant after the few instances we've felt forgotten.

  • 1/5 Mitzi Fecht (Pure Romance by M. 3 months ago on Google New
    My experience last night(12/2/2023) at this location was less than stellar. We were seated right away, that was great! We were a table of 6. Our waitress was wonderful, her name is Echo. 3 of us ordered individual meals while the other 3 were splitting an order of wings. Our food literally took 45 minutes to get out to us. My step daughters order was wrong, the waitress admitted she put it in wrong and rectified it immediately! My order didn't come with the sauce I wanted, my boyfriends order didn't come with his side he ordered. The other 3 people NEVER got their order at all. It was at 50 minutes after ordering that they asked the waitress and the kitchen said it would be another 10 mins. They just cancelled their order and ended up leaving. The manager.... He never stopped by our table to ask how things were going. Never even spoke to us at all when the waitress told him of the issue. He did end up comping our entire order because of all the issues. The other thing that didn't make sense was, the restaurant wasn't even busy at all!! We got zero explanation for the cause of the wait we experienced. We did however tip our waitress well and made her cry! We assured her it wasn't her fault. It was her first day back after being away for 3 years. I will go back to BWW but this experience concerned me. Mind you, I've worked many years in restaurants so I understand things happen, but not having any communication from the manager on duty concerned me.

  • 3/5 Ny. W. 4 months ago on Google
    This was our group second time returning to this location.. but it had been a while since our 1st encounter. The 12 of us were finally seated. Although we were not all grouped together at a table..we did enjoy our fellowship and the our meal was equally pleasing. Our host who took care of us was a nice young lady.. she did get job with well and stayed humble during her servicing. Sorry, I can't remember her name. But Kudos to the entire BWW staff. We appreciate you all. Below are some of the selections our group indulged. But not our actual plate{●¿●}

  • 3/5 Jason S. 4 months ago on Google
    The BWW of East Wichita, on Rock and 32nd Street North. Pros: huge variety of delicious sauces and there’s something for everyone. Nice set up of TVs and dining options. Good drink selection and perfectly poured beers. Sometimes good service. Cons: The wings aren’t always crispy which brings down the chicken. The parking lot is a nightmare at peak hours and there is a lot of walking at night to get to the building. Sometimes bad service, and the staff fills up about every space next to the building which is part of their biggest problem here. Overall: Decent place for beer and wings but the negatives make it a middle of the pack option.

  • 1/5 Ash W. 10 months ago on Google
    Got 10 wings, ordered 5 honey bbq and 5 mild, apparently that was too much of a hassle cause I was given 10 honey bbq. Also got fries, 2 sides of them, it was some of the most rubbery, cold fries I’ve ever had. Had to wait for 10 minutes before someone even approached the front to talk to us. We had multiple servers and other staff look at us and the other people waiting and walk away. I would give 0 stars if I could. The food was bad, the service was bad. They couldn’t even get the name on our order right after I spelled it for them. SMH probably won’t go back to this location.

  • 1/5 Paul M. 9 months ago on Google
    I prefer places with at least basic service. My waiter never even asked me how the food tasted. He failed to refill my drink. I had to flag him down and get two drinks because he never refilled them. What a failure! I won't come back.

  • 1/5 Ali C. 1 year ago on Google
    I do not recommend the Buffalo Wild Wings on Rock. Every single time I have ever ordered from there; whether it be online, over the phone, or in person the order is never correct. I'm always missing multiple items or have cold food. I have to check my bag every time or have to return to the store and get all my missing items so I can go enjoy it with my ice cold food. Eating inside isn't horrible but still have to ask for things they forgot to bring. And to go orders? Just don't.

  • 1/5 MyMobile B. 1 year ago on Google
    The service sucked. I finally left with no food. I waited 25 minutes. I think that was long enough. They had the nerve to say we are understaffed. I say to that. Poo They made every order before that no problem. Just mine was the only one they were to busy to make. Never again.

  • 5/5 Nuwanthi P. 11 months ago on Google
    Always good! I really loved the Asian Zing and that was so good with the cheese. The others we had are all in the picture.

  • 4/5 David F. 1 year ago on Google
    Buffalo Wild Wings is a popular chain restaurant known for its wings, and I had a positive experience overall. The food is best described as "tasty," which is a good sign, and the service was good despite the minor issue of receiving your food after everyone else was done eating. I was attending a birthday party and enjoyed the company, which can really enhance a dining experience. One aspect of Buffalo Wild Wings that many people enjoy is the sports bar atmosphere, with lots of TVs playing various sports games, with some TVs showing the Hartman Arena cross. It's always nice when a restaurant can create a fun and lively atmosphere. Overall, I had a great time at Buffalo Wild Wings, and it was a great way to end a Monday night.

  • 1/5 Tawnya B. 1 year ago on Google
    We went there on a Saturday evening and people were waiting at the front to get checked in for at least 20 minutes without being greeted. I walked to the bar area and what seemed to be a mgr said she'd get a table cleaned off but then checked with a server on whose section it was. We were actually never greeted or helped and finally left. Others were still waiting to be greeted at the front door. It was bizarre. Very understaffed and managed very poorly. Probably won't go back to that location.

  • 1/5 Danyon G. 1 year ago on Google
    New in town, I love bdubs, so I'm not sure if this is a normal thing at this location. But there was a ton of food just sitting out on tables, seating was slow, and it didn't look like most of the waiters were bussing their tables after they left. Angel was our server. He was the bartender, and he was rocking it. However, it seemed like most other people were just meandering about checking their phones.

  • 2/5 Micah M. 1 year ago on Google
    We had a party of 11 past night at 930. The waitress herself was good and attentive, however, they brought out each meal separately. The first person got her food 30 minutes before the last person got their food. The fries were cold and gross. The boneless wings were hard. We had four different servers bring us our food so we didn't know who to complain to. The bathrooms were not that clean either. It was bogo boneless wings so I feel like they knew they were going to be busier so they should have been prepared, plus we called ahead for our party size.

  • 3/5 Karlei R. 1 year ago on Google
    Black bean burger was very hard on the edge and fell apart in middle, they forgot the Guacamole and ranch for the burger(asked for it on the side), fries good, rating 2. Enough food for lunch, but paid more than what some might consider worth it... 15 bbq Wings were good, fries flavorful. Quick service for 3pm, rating 4. Take out, We paid around $40 for 2 people, only 1 bottled soda and the food started above.

  • 3/5 Sarah H. 1 year ago on Google
    The burgers were great quality but the wings not so much even though the word wings is in the franchise name. Service was decent as we had to wait for a very long time for the food to come out. They keep running out of certain items on the menu as well. The staff were at least friendly.

  • 3/5 Melanie C. 1 year ago on Google
    The food is usually great but the service is terrible. I don't know if their services have too many tables at once or just not properly trained. I keep coming here because I like the food ONLY. I have had many different servers at this particular location and none of them have been great. I was in here for over an hour this time with my 3 kids and my waitress only stopped here with my food and check. Never offered to refills any drinks or just to make sure we didn't need anything. I had to flag her down for my check and boxes. Not impressive. But the cooks in the back are going a great job! Never had a concern or complaint with my food!

  • 4/5 Shaun S. 1 year ago on Google
    I came about 1pm on a Tuesday and sat at the bat for what its worth but my food came out VERY quickly, bartender was on top of things, food tasted as it should, right amount of sauce on the wings and was the correct spice level, nachos had enough toppings etc, only 2 small critiques is that it wasnt as clean as I would have liked to have seen and as usual was pretty chilly in the building. Other than that had a good experience. Service at this one has been the couple of times Ive been here but the good quality is better this time than normal.


Call +1 316-636-9464 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Sports bars nearby

Last updated:
()