3/5 Hamid Reza A. 7 months ago on Google
I
have
stayed
at
this
hotel
many,
many
times.
There
is
room
for
improvement,
the
rooms
are
very
small,
there's
no
desk
which
is
a
shame
because
this
is
a
business
focused
hotel.
The
TV's
are
very
large
but
the
entertainment
is
horrible
you
can
never
connect
google
Chromecast
and
nobody
will
be
able
to
provide
help.
the
channels
are
very
limited,
I
think
they
want
you
to
buy
a
movie
at
$20.
the
worst
part
about
this
hotel
is
the
restaurant
and
room
service
please
use
caution
the
food
is
horrible
and
never
updated.
I
DISLIKE
the
new
water
system
platinum
members
are
given
2
cheap
water
bottles
per
day
they
used
to
give
them
out
at
the
front
desk
they
now
place
them
in
the
room
with
a
note
free
to
platinum
but
if
you
are
not,
you
will
be
charged
$3.00.
if
you
book
3rd
party
or
its
under
a
conference
or
business
they
will
not
see
your
status
also
it
takes
space
and
probably
makes
extra
work
for
housekeeping.
I
hate
to
name
names
but
Christina,
Alyson,
and
Breanna
at
the
front
are
very
poor
at
customer
service
and
unfriendly.
The
manager
Deanna
is
amazing
very
friendly
and
eager
to
help.
on
the
positive
side
of
Hyatt
Wichita,
they
have
made
some
recent
improvements
The
rotating
door
is
gone
could
never
wheel
your
luggage
in,
the
bell
carts
are
out
and
ready
to
use,
they
have
a
new
scent
machine
in
the
lobby,
and
FINALLY
room
service
is
back
and
they
serve
on
actual
plates
again
but
please
improve
the
food!
however
they
still
base
the
housekeeping
on
COVID
you
have
to
request.
the
only
other
area
i
would
ask
for
improvements
is
the
pool
area
not
always
clean
and
DONT
trust
the
hot
tub
there's
always
things
floating
in
there.
this
is
the
3rd
best
hotel
in
downtown
Wichita