The bed IS comfortable, AC works VERY well.Other than that this place is a JOKE. The pool is caving in, the arcade machines are ALL total ripoffs, they either steal your money or only kinda sorta work but not well enough to play. This hotel was once an absolutely killer place to stay. Now it's just a hole in the wall. Even the TV wouldn't work properly. I had to fiddle with it to get pic and sound. I can't believe how far downhill this place has gone. If it's still open in 5 years I'll be surprised

Just an old rehabbed Best Western. New coat of paint and a little more, but some things done incompletely like the gaps in the floor and old, worn carpet in hallways, etc. Felt clean enough, but for $15 more just down the road, I would get breakfast, better service, and better quality. Wasn't expecting much, so if you need a simple, quick stop for a few dollars less, then it's an okay stop. Like other hotels, pool is on the website, but "closed due to maintenance."

Way overpriced for the room. The bed has a metal frame hooked to wall. It sounds and feels like I'm sleeping on a pullout 1980 sofa bed, the rooms are old, the hallway is creepy and OMG the sound of every door closing is annoying. If I paid $60 okay, but $90? No way.... never again!!!! I do like the pillow, no issue with the hot water., and good location.

We went there for a service club meeting. The room was booked well in advance. When I called on Tuesday before going on Friday they told me they did not know what I was talking about: HaNDICAPPED ROOM WITH A ROLL IN SHOWER. I called Red Roof Inn Guest Relations. Very nice customer service that called the hotel and said she talked with the manager. Room with roll in shower available and reserved for us. When I arrived at the hotel I was assigned a room after asking the make sure it was the handicapped. I went to room 109--it had a bathtub! Another trip back to the front desk--no phones in room! Both clerks were stunned that I was asking for a roll in shower, nasty, didn't have any, etc. OUCH! I told them to call their own guest relations--then they found the room with the roll in shower: 101. The nasty manager said he would take me to the room (This is while my husband is waiting outside in 102 degree heat). It did have a roll in shower. We got checked in to discover that no microwave, no shower chair, and no phone. I had to sign an agreement that I would not steal or smoke at check in. I told them someone had stolen the microwave so they brought one. My husband ended up getting a chair from the courtyard and bringing it back in with his wheelchair. The room was large, bed was fine, however many items needed attention, nicks in the walls and furniture, Cord to AC on floor with mold behind it; vanity in bathroom had no light. Maid entered the room twice on Sunday AM: once at 9:15 while I was in the shower; and again at 10:15 before we had checked out. Why???? No breakfast, no pool, much of the common areas in need of loving care. Only one mic available for our meeting. Lights for the banquet were out or not working. Customer service at the hotel less than desireable.

The staff is rude as hell. Had a mix up with the company that was renting out our rooms, tried to explain that the company was indeed paying another night for us to stay, had already been there 4 days, told me I had 20 mins to get out with my 2 kids & all of our belongings & my husband's who was at work at the time. They have a pool that has been under construction for months, their website says they have breakfast, there is no breakfast.... Ice machines never have ice. WILL NOT stay here again. The company ended up putting us in the best western plus, with a pool!

The front desk clerk was nice. But the room I stayed in was dirty and smelled like stale water and not sure what else. The pool was down clearly just due to lack of care. And some of the windows were held shut by vice grips. Also saw a few spiders in my room 173

Reserved 3 rooms. The room, stated in the pictures, was the room I had. One of the other rooms we had reserved, had an odor to it that smelled like stale cheese balls, with a layer of moisture if that makes sense. The building itself seems quite worn down and under maintenanced. I didn't feel safe leaving my car in front, so I ended up moving it in front of the window of my room so that I could hear the alarm if it went off.

The most horrible hotel I've stayed at. The pool is falling apart, the jacuzzi has been out of order for years. The management doesn't care. The locks on the patio door going out to the courtyard was broken and had someone reach in while I was sleeping and take my whole purse. The management said they couldn't do nothing nor acted like they cared. Even though there were 2 cameras pointing towards the courtyard. Do not waste your time or money here please.

The place is in a state of disrepair. Loads of wasted potential in what could be a terrific motel. But it's a cheap place to stay. The place is better than a crack motel but some of the same guests stay here.

I got bed bugs and went to tell the front desk and told them about it. They did not offer anything except to give us a new room. I showed them my many bugbites and they could care less! No customer service at all. Not happy! Will never stay there again!!

DO NOT STAY AT THIS LOCATION! THEY WILL WALK IN ON YOU THEN LAUGH ABOUT IT WHEN YOU GO TO THE DESK!!!!! Drive the extra couple of miles and pay a little extra and go to the Red Roof Plus down the road! We stayed for 1 night and it was the worst experience of our lives in a hotel! 1) the room smelled terrible! I had to spray febreeze to even tolerate it. 2) the bed made a popping noise with any slight movement 3) We were walked in on TWICE!!!! First time was about 30 minutes after checking in. I had just got out of the shower and wrapped in a towel when we heard the key pad beep and the door slam up against the lock bar. When we went to the front desk, after asking why someone just walked in without knocking we were told our room wasn’t marked off the cleaning list since we just checked in and the front desk lady was chuckling the whole time we tried talking to her. The 2nd time, was the next morning at 7:30am when we were getting things together. The housekeeper did her key (I heard the beep) a faint tap on the door and then the door flew open and she walked right in. We went back to the front desk and all he said was sorry about that and nothing could be done until the manager was in. He told us to call back up there at 10am. We waited in town for 10 and showed up to talk to the manager. We were granted a refund and currently waiting for it to hit our bank. Something needs to change at this property for future guest to not be walked in on multiple times! From managing hotels for years, it’s common policy to KNOCK and WAIT at least 30 seconds before just barging into a room that “MIGHT” be vacant. DO BETTER! We will never stay at this property again!

Our stay was pretty pleasant overall. Ceiling tiles could use some repair but over all the room was clean and comfortable. The video games were a big hit but we were disappointed to not be able to use the swimming pool..

The rooms are alright, the bathroom not so much, I had to clean it myself. The tub, toiIet, floors and the walls. I stayed here for about a month and for about 2 weeks it was really peaceful I could get a good night's sleep then all of a sudden the people from both sides of me were loud as hell! One side was moving furniture around all night with their T.V. blaring the other side I had a couple fighting ALL night into the next morning, a woman screaming & someone pounding on the wall and pounding so hard that it shook my bed every time they did it. I went to both rooms to ask if they could keep it down but nobody from either room came to the door. This went on for the remainder of the time I was there. I had told the ppl at the front desk, idk if they had said anything or not. I'm guessing probably not because it continued or they did say something but the ppl just didn't care who they were disturbing. But the location is really great, the housekeeping staff were amazing super friendly

1.) I get there and the first thing they ask for is $100 deposit after booking the room online. 2.) The rooms are not that nice. The whole hotel just reminded me of some kind of a bunker. 3.) Customer service is very poor. 4.) The walls are thin and you can hear everything from neighboring rooms. 5.) No breakfast in the morning. No oatmeal, no muffins, no cereal... not even anything cold. Nothing at all. 6.) This was the icing on the cake for me being a truck driver and driving long hours I wanted my sleep.... Alarm clocks preset for 8:15 a.m! Pissed me off.

It wasn't the best. The room was great, my family had asked for 4 more pillows and towels, the service desk person tried to tell us we had enough pillows. In the end we got 2 more pillows and the next day we had to ask a housekeeper for more towels. Unfortunately the pool is under maintenance, no one can control that. All in all it was still a good stay.

Hotel is good. Beds are comfy, room can get nice and cool. Only downside is.. housekeeping tries to open your door while you are sleeping in the morning. It is weird and not very professional. I’ve even woke up early to listen if they knock before entering and they do NOT. They just swipe key card and try to walk in!! Good reason to always keep door lock on!

This has to be the WORST hotel I have ever stayed at. The rooms were dirty, the shower didn't work, the hallways were dirty, the "courtyard" was empty, the ceiling tiles are rotting or falling out, the pool is screwed up, etc. The staff do not seem to notice or care that the ENTIRE building is in shambles. They weren't even at the dest when I walked in, and didn't come until I raised my voice to find them. The pictures are deceiving; the rooms aren't that nice, the showers aren't that clean, and the TVs aren't even close to the same. TL;DR - No, go somewhere else.

We stay in hotels all over wichita when we come into town and this by far has been the WORST experience. We booked with them over the phone. However, when we got there the person at the front desk says we had never booked. We ended up booking for the rest of our stay a second time and of course our credit card get charged double. Not only that they charged our credit card for every night we stayed 4 room for 4 nights. 16x we were charged. I have been calling and asking for the manager for over 2 weeks now and still have not got a response. My excuse I keep getting is the manager is not in the office…. They are saying the can’t pull up their credit card processing company to see if it’s been charged! Terrible!

Staff and the facility were the best if the best. Big rooms, clean, and welcoming. 65 attendees at our conference not one complaint about the hotel or the facilities. Within five minutes of the airport, perfect for our out of state guests. We will be back!

This was definitely an upgrade to Red Roof Inns. This was previously a Best Western so it is not your typical Red Roof Inn. Room was excellent and the price was very reasonable.

Finally a discounted hotel worth staying at near airport in Wichita. All other hotels in area got me very angry because they were dirty or small or just bad service. This hotel has so much to offer with large clean rooms . A great price . The ballroom and game room has so much potential. It’s so large and clean and nice . I recommend this hotel over any other in the area. Its clean, large rooms, wide open, no hidden fees. I was just impressed after staying at other hotels in area.

They don’t have continental breakfast. Their pools down there. Arcade isn’t open and the restaurant shut down. Staff isnt very friendly. Only giving it two stars because the rooms are decent other than not even having a coffee pot and it’s close to my job. Another thing is that our room and I think all the rooms are literally right beside the conference center and it is loud most days all day and half the night, which is really inconvenient if you stayed there and you worked third shift the night before. Basic hotel, no amenities non-attentive staff

I suppose for the price you get what you pay for. The toilet seat was loose I told him about it twice and they never did fix it when I sat down on it I was praying that I wasn't going to fall off! Lol The shower was good and the bed was sufficient I slept well. I wasn't too comfortable with the operation of the air conditioner but I finally figured it out. There was no breakfast bar or snack bar and the restaurant I guess has been closed for some time. It definitely has been run down from the Best Western days to the Red roof days. It was a sad experience overall and I doubt that I would use it again.

Third time here. Beds are comfy. Rooms are pretty good size. The shower isn't great but it isn't terrible either. Pool and hot tub are out of order this visit. Hopefully they are working on it for our next stay.

No ventilation in the bathroom so the walls are peeling. Plus the toilet seat was not even on the toilet fully. The beds were super hard and not comfortable at all. The front desk helped a good amount thus the 2 stars. The location is the only really great thing about it. Close to a lot of stuff and the airport. Plus the shuttle service was good.

Stayed here for 2 weeks. Room is good, but need to improve the cleaning service..I often found hair on the shower wall and on the bed sheets. Microwave is not cleaned properly, found food residue when I use the microwave. TV and refrigerator were not working, sink was clogged. Called the front desk and the handyman repaired it all right away.

Good job guys! Stayed here for a night reasonable price, staff are friendly and well lit halls. The pool was non existent and the conference hall was a ghost town haha. Overall everything was in working condition NO BUGS and fresh sheets

This is an ok place for the price. I stayed here for nearly two weeks. My first fridge was leaking water due to the freezer needing to the thawed. I informed the staff and they brought me another fridge that froze all of my newly purchased food, even at the lowest setting. There was a sagging ceiling tile over the toilet. I informed the staff and nothing was done. The hot water stopped working about three days before I checked out. It wasn't completely out but just didn't get hot enough. I had room temperature showers for those days. My biggest complaint was that they have quarter operated waters amd dryers but both times I needed to do laundry, quarters were not available at the front desk. If you are going to make it necessary to use Quarters to operate your laundry, you should make Quarters more accessible at the front desk. I had to leave the hotel to get change both times. There were no bugs. TV worked I had privacy for the most part but the door leading to the next room had a large gap under it. I could hear my neighbors as if they were in the same room as me. I shoved a towel under the door to try to muffle the noise but it didn't work very well. I recommend this hotel if you don't want to spend the money on something nicer. It is better than the motel 6 across the highway That place was awful.

The staff was absolutely amazing and accommodating. The rooms were clean and incredibly comfortable. They even shuttled me to the airport first thing in the morning. The pool was under construction but wasn't an issue at all. Great job guys. Appreciate you.

For a cheap hotel not to bad. Definitely worth the price. When I reserved a room with a month in advance I realized I picked the wrong day. They fixed it for me without any issues. Checking in took forever. They do not run your card until you actually check in. The room was as expected. It smelled and looked fairly clean. The water pressure was great in the shower almost too good. They also actually gave us back our deposit!

Awesome place! Had my dads honor flight here and to see all the people gathered there to welcome our soldiers home was so heartwarming. Thank you for hosting this great event.

We had to travel to El dorado ks to pick up a gate and arrived late at hotel for check in. The guy working was super nice and really helpful. We get in, our room was a very spacious room and clean. Nice property had a courtyard view room . Looked pretty neat from room had a pool table, arcade games, pool, and free wifi. This will be our go to hotel when in area

We had to get a room here because the one we had originally booked decide to close at 10:30 instead of the 24 hour front desk they advertised. The desk clerk was extremely helpful and got us into a room very quick and took care of us above and beyond what he had to. The room was great and very clean plus the bathtub actually drained and didn’t back up to your ankles! Next time we need a room in Wichita we’re booking here and you should too!

When booking the room we mentioned our last status there. Told them we were looking forward to relaxing by pool. No one mentioned pool closed. A/C in room 208 did not cool room. Also used to have awesome breakfast there and now they offer coffee. Definitely not returning again. Staff was very polite and friendly.

Staff was nice, rooms were large and very nice, beds and pillows were very comfortable, show had great pressure and the shower head was up high! Only downside is housekeeping came nocking relatively early. My dogs are quite but when someone’s knocking they go crazy.

I had stayed here for a couple of weeks, no pool no breakfast but it was convenient. I asked for an extension on having to pay for another night because my sister was bringing me some money and because its a little later than expected I got told to leave and they kept my $100.00 deposit after informing me that it would only be a $40.00 late fee.The wifi isnt private here, and the vending machines only work sometimes.Also, it is kind of wierd how there was no recollection of me staying here online since March 6th 2023 but they had me sign papers and took my DL for proof of stay? I would only recommend if you are apart of a business group, other than that they treat you like youre less than even though you pay the same amount as people coming in for business.

Huge rooms, comfy beds, decently clean. For the price you can't beat it! Good location, near fast food and dine in restaurants. Near the airport and movie theater and shopping centers too.

Only 1 desk clerk. Waited in lobby for almost 30 to check in. Not fair to desk clerk when someone is getting multiple rooms and paying cash rooms are nice. Wasn't too fond of being told all the things that I will get charged an extra $200 for. I don't smoke and don't stain Sheets, unable to have friends meet me at my room or I will get charged $200 so will have to meet them at neutral location now I have to make sure someone checks my room before I leave because I feel they are gonna charge 200 and make up something, usually just leave daybof checkout with no issues but. Not a very comfortable feeling i got at check in. Never have had an issue with red roof inn before but now I am cautious

This property requires a $100 room fee Incase you destroy something. You can bring cash if you like or it can take a week to get refunded back to your card. This place smells of cigarettes even though they have this outlandish fee. The pool does is out for maintenance, I am extremely dissatisfied and I feel ripped out of other plans now that I am $100 lighter. Also the WiFi is not working

Ok. Understand my point of view. I'm trying with small dogs, wife, boy, and me. 50 bucks, dogs stay for free. This was the best value and it's super close to ict, planes didn't give me a problem. It was a good night and would stay there anytime I'm in Wichita.