1/5 Spongeflower 1 year ago on Google
DO
NOT
STAY
HERE.
(Warning:
disrespect
and
deceit.)
Owner-manager
has
a
rude
temperament
irrefutably
unfit
for
customer
service.
I
arrived
well
within
the
check-in
time
and
the
office
was
locked
and
vacant.
A
sign
on
the
door,
written
hastily,
read
something
like
"NO
VACANT
ROOMS
TONIGHT!!
SORRY!"
Immediately
I
sensed
something
was
off
because
the
parking
lot
was
actually
mostly
EMPTY
and
did
not
make
it
seem
as
though
all
rooms
were
already
occupied.
Thus,
I
called
the
owner-manager,
and
he
said,
in
an
annoyed
tone,
that
all
rooms
were
booked,
without
giving
me
any
explanation.
I
thus
probed
more
and
mentioned
that
I
had
made
a
reservation.
He
immediately
stated
that
he
didn't
get
my
reservation,
which
was
unbelievable
since
Expedia
had
confirmed
multiple
times
that
I
had
it
reserved
already.
Then
he
said,
in
a
very
dismissive
way,
that
I
must
have
mistakenly
booked
for
tomorrow
instead
of
today.
I
confirmed
that
this
was
untrue,
and
that
I
actually
did
book
for
today,
but
I
asked
him
anyway
to
check
the
reservations
for
tomorrow
to
see
if
I
was
perhaps
accidentally
listed
there.
After
posing
my
question,
he
did
not
answer
but
instead
had
the
audacity
to
promptly
HANG
UP!
I
called
him
again
immediately
thereafter
and
he
IGNORED
my
call
even
though
it
was
within
check-in
hours.
I
strongly
suspect
that
he
lied
about
not
having
received
my
reservation.
My
friends
and
family
have
booked
with
Expedia
before
but
none
of
them
have
ever
faced
the
problem
of
having
the
hotel
deny
getting
the
reservation
despite
the
confirmation
from
Expedia
that
it
clearly
went
through
already.
I
suspect
the
owner
may
be
engaging
in
unethical
practices
like
overbooking
and
waiting
for
no-shows
and
cancellations
in
order
to
keep
his
rooms
full.
I
SUSPECT
this—not
asserting
it
as
truth.
It's
just
that
the
evidence
is
fully
consistent
with
this
explanation.
Please
stay
away
from
this
place.
Boycott
this
business
and
go
to
Executive
Inn
down
the
road
instead.
It's
at
a
similar
price
point
and
management
is
actually
not
disrespectful
and
deceitful
there.
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