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  • 1/5 Joe M. 1 year ago on Google • 69 reviews
    If I could give zero Stars I would. Stayed two nights. No ice. Housekeeping was atrocious. Refused to change my sheets after a soda spill day one almost immediately after my arrival. Next day housekeeping didn't come. I tried to get towels from front desk. Said they didn't have any. Housekeeping was over at 3-4pm. The lady said there's not way to get towels not a single clean towel. Housekeeping had done all rooms. Bull$hit, basically called me a liar.
    1 person found this review helpful 👍

  • 5/5 Kirstan D. 1 year ago on Google • 12 reviews
    This was an excellent place to stay! Our room was very affordable, clean, and spacious. Everyone was friendly and accommodating to us and left a great impression. We felt completely safe and comfortable through the night. Thank you for a peaceful night!
    1 person found this review helpful 👍

  • 5/5 Dalton L. 5 months ago on Google • 7 reviews
    I stayed here probably 10 nights in total within the past few months. Mashoor is a friendly dude and did his best to help me out whenever I needed it. The rooms are not brand new, but they’ve worth the price for sure. They allow dogs for a fee!
    1 person found this review helpful 👍

  • 2/5 Michael G. 2 years ago on Google
    Very dirty. Bathroom had not been cleaned - urine splatters on toilet seat. Linens appeared to not have been changed - makeup smears on pillow covers. Blood stains on mattress cover. Room smelled like smoke. Walkways in front of rooms were covered with ice and snow and had not been cleared or salted. Dead bugs and trash in multiple spots on floor around beds. The free breakfast consisted of cold cereal, some muffins, juice, and a waffle maker that was out of batter. The only reason I gave it 2 stars instead of 1 is because it's way cheaper than every other option in the area - for obvious reasons.
    1 person found this review helpful 👍

  • 4/5 Caleb S. 1 year ago on Google
    I would've given a five star rating across the board, but the staff kept harassing us about the checkout time, starting at just over an HOUR PRIOR to checkout time, and one housekeeping person just walked right in on us. Other than that it was a good experience. The room was clean, they have a pool, the price is reasonable, and they even offer a complimentary continental breakfast.
    1 person found this review helpful 👍

  • 1/5 Heather D. 1 year ago on Google
    We stayed at this place 2 years ago and thought it was ok for the price. However our last stay a week ago was horrible. We thought this place must have changed owners since it has the frgraded so much in the last two years. It was grimy filthy and dirty and poorly maintained Look at these pictures one of is of the bathroom return vent it is full of grease and grime.and looks like oily body skin and all the door handles were full of grease and grime you think the least they could do was clean the doors with some 409 and maybe a splash of paint every now and then might cheer the place up. And oh forget about maintaining the room they came by one day and left one towel on the bed. There are also very unsavory characters lurking about at night on the property not very safe.
    1 person found this review helpful 👍

  • 1/5 Adam B. 1 year ago on Google
    Awful. Worst service I've ever received from any motel anywhere. I don't think the staff understand that they are in the hospitality service industry. Disgusting experience. It was decent for the price years ago under the previous management. Now I wouldn't stay here for any reason. I'd rather sleep in my car if faced with only those 2 options.
    1 person found this review helpful 👍

  • 2/5 SarahJean W. 1 year ago on Google
    The sink feels like it hasn't been cleaned. The toilets have dust rust and hair by the floor. So they must not clean around the toilets very well. Stuff on the walls by garbage can under the sink. Takes for ever to get into one room that another person I know was in.
    1 person found this review helpful 👍

  • 1/5 Kevin B. 1 year ago on Google
    Bathroom was visibly dirty behind the toilet and on the toilet underneath the toilet seat. Cobwebs, no shampoo, a lot of bugs pilled in a light fixture and a filthy exhaust vent also in the bathroom. Lightbulb burned out outside of bathroom along with dirty mirrors and an outdated musty smelling room. The hotel grounds are very dirty along with the check in area and common area in the hotel lobby. I believe you can decide on your own from here. I don’t recommend at all.
    1 person found this review helpful 👍

  • 4/5 B H. 10 months ago on Google • 21 reviews
    We're very accommodating and pleasant. Rooms were good for the price point. Carpet needs a deep clean would be my only suggestion. Small square pillows were a bit unique. Previous reviews had me a bit spooked , so I made sure to see a room before. I was gone 6 hours after checking in because of prior commitments. Better than sleeping in truck . Wasn't able to see what breakfast was like. The one ice machine was empty (depleted) in the main office. Need more there

  • 5/5 Marshella P. 6 months ago on Google • 14 reviews
    This was one of the best motels we've ever stayed at. We had a 3-bed room that allowed dogs (one 3-bed does not allow pets). Our pet fee was only $15 per dog. There was very little outside noise at all. The staff was extremely accommodating and very professional. The only things that I could say are, the handle on our shower was missing a screw so it came off when my child turned off the water, and the breakfast was a little skimpy but they did have waffles and cereal. Otherwise, I highly recommend this motel.

  • 5/5 Megan C. 7 months ago on Google • 3 reviews
    Affordable, Great staff, very kind and helpful. Very clean, great smells, quiet and safe. My family and I would stay here again and the baby slept great.

  • 1/5 Kyle E. 1 year ago on Google
    The room was so hot and the air conditioning was so weak that it is past midnight and I am still sweating in this barely clean bed. Every white item in the room has multiple stains on it and the heat makes everything feel damp. Do not reccomend. Updating to say that there are in fact bed bugs in the beds at this location

  • 1/5 Sue S. 10 months ago on Google
    There was a trash bag over the smoke detector. I don't believe the floor has been vacuumed since the building was built. Sad, we need a bed for sleep.

  • 3/5 Linda T. 1 year ago on Google
    Toilet was running all night, TV remote didn't work, one of the towels were dirty, TV went off at 5:00 AM and wouldn't turn off, but the housekeeper was very good to us, the breakfast was okay, the beds were comfortable, besides the one dirty towel everything was clean(There was a microwave and fridge in the room if you're wondering)

  • 1/5 Rebecca H. 1 year ago on Google
    No one was at counter, wanted to book a room for the night but couldn’t. There was a bell it had a sign to ring if service was needed. No one came but could hear snoring coming from the laundry room and guy was in there passed out.

  • 1/5 N T. 1 year ago on Google
    Arrived 1pm and they said I can’t check in 2 hours early because no rooms are ready. Really? The parking lot is empty and there’s not one room ready? I even offered to pay extra. I’m exhausted, I’ve been up since 4am to get to Kansas for a funeral, and 44 rooms will be ready exactly at 3pm? No wonder your reviews are so bad

  • 1/5 Sherry P. 1 year ago on Google
    Last room available "smoking room. Smells awful! Toilet drips continually. Shower dirty - actual hand prints on show walls. Ugh. Cold - TV doesn't come on. $110 for a smelly, unclean room.

  • 4/5 Denise F. 1 year ago on Google
    Our room was spacious and nice. My only complaint is that the the top cover on the bed was as thin as the sheet that was under it. There was a good heater, but I prefer to have something with at least a little weight to it.

  • 5/5 James C. 1 year ago on Google
    Staying a couple days over the holidays here was perfect. It was clean, the shower was hot with plenty of pressure, and there were waffles for breakfast. I was very happy woth the service and would look forward to staying here again.

  • 1/5 Neil C. 1 year ago on Google
    This place needs a lot of work! Weatherstripping around the exterior door is torn and allows light, air, and noise in all night. Not nearly enough electric outlets for today's traveler. Toilet was not cleaned. Toilet tank leaked and therefore refilled frequently. Bathtub was molding. Bathroom floor was not clean. Bathroom sink doesn't drain well. Bedsheets were stained. Lights were not even plugged into the few outlets, so had to plug them in. Enough?! Not done yet, but I'll stop.

  • 4/5 Rose L. 2 years ago on Google • 1 review
    I had six rooms here for a high school tournament. Staff members were extremely nice, patient, and professional. Rooms were not fancy but were clean and warm on a snowy, icy night. No one complained (and we know how teenagers can be, right?) and everyone was happy! Right next to Braum's, so easy to walk to dinner. I slept like a baby (able to run the fan on the heater constantly) and linens were comfortable. Our tournament was in Wichita, and we saved a ton of money by staying here instead of in the city proper.
    4 people found this review helpful 👍

  • 1/5 Teri B. 9 months ago on Google • 2 reviews
    The room Was outdated and dingy. There was stains on the shower curtain and bedding. The carpet was sticky and we had to wear our shoes the whole time. The bedding was very thin. Like having only 2 sheets to cover up with. I would definitely not stay there again.

  • 1/5 Eva C. 9 months ago on Google • 1 review
    Completely filthy, the room next door smelt terrible and the next day was left open so we could literally see feces and trash to the point no one would be able to safely walk through. Our AC kept freezing up, and we felt like a crack head would be knocking on our door at any moment.

  • 5/5 Beyond B. 8 months ago on Google • 2 reviews
    The gentleman name Sin was very polite and very accommodating for my stay. I arrived very late and he made sure that I could check in after a long ride on the road. They have plenty of parking for truck drivers. Sin was very helpful and patient. My room was very clean and neat. If I ever return to Andover I will return here.


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