1/5 Yoli H. 3 years ago on Google
HORRIBLE
service.
I
was
told
they
had
one
room
left.
I
told
the
front
desk
I
would
take
the
room.
While
I
was
getting
checked
in.
The
front
desk
guy
told
me
he
needed
me
to
go
to
the
room
221
and
make
sure
the
key
would
work.
I
thought
this
was
strange
so
I
asked
why?
And
I
was
told
“oh
I
just
want
to
make
sure
the
key
will
open”
we
have
no
more
keys
and
this
one
is
the
MASTER
KEY.
I
asked
him
well
shouldn’t
it
open
then?
He
replied
yes
it
should
open,
I
just
opened
it.
But
I
just
wanted
to
make
sure
you
would
be
able
to
open
it.
I
just
told
him
okay,
well
I’ll
just
take
the
room
if
this
key
opens.
He
proceeded
to
check
me
in.
I
signed
the
paperwork
and
he
took
my
card
payment.
When
my
family
and
I
got
to
the
room
we
noticed
that
the
privacy
hole
on
the
door
didn’t
have
the
lense
on
it.
It
had
been
removed
along
with
the
non
smoking
sign.
I
right
away
told
my
husband
I’m
not
staying
here
you
can
literally
see
the
whole
room
through
this
hole
.
Ofcourse
the
key
didnt
open
the
door.
So
I
went
downstairs
and
told
the
front
desk
this
key
isn’t
opening
and
there’s
a
whole
in
the
door
and
you
can
see
everything
inside
the
room.
The
guy
just
said
“oh
im
sorry
that
didn’t
work
out
for
you”
I’ll
just
cancel
your
stay.
I
asked
when
would
I
be
getting
a
refund
and
he
told
me
“
I
never
charged
your
card”
even
though
I
clearly
saw
him
swipe
the
card
and
I
even
signed
the
receipt
stating
how
much
was
charged
to
my
card.
Like
how
creepy
and
unprofessional
is
this.
Please
don’t
waste
your
time
or
money
on
this
hotel.
It’s
also
very
dirty
and
has
a
horrible
smell.
Worst
experience
ever!!!
Will
NEVER
stay
here.
And
I
hope
this
gets
fixed.
“
who
hands
the
master
key”
to
just
anyone?
Speaks
so
much
about
the
concern
they
have
for
their
guest
safety.