Immediate Medical Care- IMC West image

Immediate Medical Care- IMC West

Medical clinic Medical center Urgent care center Emergency care service

One of the Most Reviewed Medical clinics in Wichita


Address

4722 W Kellogg Dr, Wichita, KS 67209, United States

Website

imcwichita.com

Contact

+1 316-440-2565

Rating on Google Maps

4.60 (901 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: care (25) staff (13) doctor (12) experience (10) great (10) friendly (10) time (8) nice (7) received (6) professional (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Vaidehi P. 1 year ago on Google
    Very polite person at front desk. Doctor is very good in diagnosis and give medication immediately. Also provide whole knowledge of the issue. I have visited twice, both time my experience was very nice. Just carry your insurance card and photo ID, that's it. You will get attended in no time.
    1 person found this review helpful 👍

  • 1/5 Linda S. 1 year ago on Google
    The front desk staff were very nice, but I was very unhappy with the lack of care I received from the Physisian Assistant. I was not treated for my sinus infection and now I am in horrible pain because my sinuses are now impacted. Very Painful
    1 person found this review helpful 👍

  • 5/5 Lindsey A. 1 year ago on Google
    My 1 y.o. son was having a fever, cold-like symptoms and possible ear infection… we arrived 10 minutes before closing as we thought they were open an hour later. They were kind enough to see my son immediately and did not act disgruntled that we came in at closing time. Thank you so much for the great care that we received.

  • 5/5 Louis R. 4 months ago on Google
    I was in and out for my drugscreen and the Lasies where really nice and polite. The facility was clean and easy to find, plus the hours of operation are convineant and helpful.

  • 5/5 Kelly D. 8 months ago on Google
    I had a wonderful experience at this clinic. The staff were welcoming, polite, and professional. They got me in and out in record time. Thank you to Sarita, Ashlynn, and Jon!

  • 5/5 Marie W. 4 months ago on Google
    I was very sick and the staff was all great and listened to everything I had going on. And took care of me my experience was great

  • 5/5 Mikala S. 7 months ago on Google
    I have lived in Wichita for 10 months now, and had the pleasure of needing an urgent care 3 times now! Went to IMC all 3 times. They have been great every time. Courteous and respectful staff.

  • 5/5 Clark S. 3 months ago on Google New
    This was a really great experience. The NP was excellent, front desk staff was super friendly, and I was in and out in about an hour. Highly recommend.

  • 5/5 Ginnie D. 4 months ago on Google
    While travelling, I had fallen and needed to be checked out. Everyone at IMC was kind, helpful and professional. My Humana Advantage plan has recommended them to me. I will be sure to let them know what quick and wonderful care I received.

  • 5/5 Hamza M. 4 months ago on Google
    My wife had to go for a suspected kidney infection. Was treated promptly and professionally. From the receptionist to the nurse to the Doctor each one took the time to explain everything so that there was no guesswork. Professionally and with a smile. Great job guys

  • 5/5 Larry G. 4 months ago on Google
    I have gone here a few times when I get sick, as for may recent visit was as usually great, from everyone from receptionist to everyone in the back. So friendly with a smile and patient. In and out they get you just how I like it especially how I was feeling that day. Dr. Collins was such a super nice Dr. I couldn't of had a better Dr that day to treat me. So nice and patient and friendly and polite. Thank you Dr. Collins.

  • 5/5 Christy S. 1 year ago on Google
    Great experience!!! Everyone I encountered was awesome. They actually listened and cared. I will highly recommend this place! Very experienced, efficient staff! Thanks Jon, Sarita and Suzy!

  • 5/5 Dennis R. 10 months ago on Google
    Jon, Sarita, and Ashlyn gave me the best care ever at an immediate care facility. They were genuinely concerned about my injury and took excellent care to make sure I was doing better and understood my after care before I left. I would recommend them if immediate care is needed. I would give them a 20 out of 10!

  • 5/5 Felicia D. 1 year ago on Google
    My experience with Immediate Medical Care was a very positive one. The care I received from Dr Jon was wonderful. He took the time to ask me questions and answer any questions I had didn't make me feel he was in a hurry like a lot of other doctor's. The ladies: Keri, Kayla and Susan were all very friendly, professional and caring. You couldn't ask for a better team.

  • 5/5 Joni W. 1 year ago on Google
    I had a wonderful experience with Dr. Cox, Sabrina and Sarah yesterday when I couldn’t get in with my family doctor but needed to be seen right away. I am always impressed by the quality and timeliness of care I receive. Moms don’t get sick days… Thank you ladies!

  • 1/5 Erin B. 1 year ago on Google
    I contacted immediate care on the form they sent me before I wrote this review and they never bothered to contact me. I went in for back pain because I couldn't get in to see my own doctor. There was no physical exam. The doctor could see I was in pain so he prescribed muscle relaxers, had x-rays done, and told me to get an MRI. He had absolutely no clue what was wrong with me. He didn't check my back at all. I told them I couldn't see my doctor for 11 days so I'd need that many muscle relaxers and he said that wouldn't be problem. The instructions to the pharmacist had two sets of directions, so the pharmacist couldn't fill it until I called Immediate Care the next day to straighten it out. It was also only enough pills for 7 days. The receptionist said it would be taken care of. You can't talk to a nurse there. I had to call three times because the pills were only for 7 days and they wouldn't fix it; she kept saying it was fixed. I'm not sure if this is a law against muscle relaxers or ineptitude. I could understand if it was opioids. There was never an explanation from Immediate Care. Luckily I got in on a cancellation for my doctor who quickly realized it was my sacroiliac. I got steroids, shots, and then an MRI. My doctor never received the X-rays the doctor at Immediate Care had me take. That's odd since they said they'd send them and that doctor knew my family doctor. Today I got a bill for $173.35 for absolutely nothing. I understand Immediate Care is where you go if you have no other option, but you should receive medical care. Especially for that price.

  • 5/5 Kelly N. 1 year ago on Google
    Each and every one of the staff members were kind, informative, and thorough. I did happen to enter the clinic 20 seconds before they closed and they honored that I could get in as long as I was there before 5. Thank you all so very much I was in immense pain from a bit of a serious fall. 10 out of 10 for my urgent care visit!!!

  • 5/5 Prem B. 1 year ago on Google
    I have been going to this location because it’s close to my work and I don’t have to wait, just in and out, feeling 100% better. Great service with wonderful staff always welcoming. The doctors are very passionate about taking care of the patients and very reasonable bills. I am recommending my friends and family.

  • 5/5 Sarah M. 1 year ago on Google
    I went to IMC West for a work injury. They made me feel so comfortable and relaxed. John, the PA, took plenty of time to talk to me and explain everything. He was so nice and knowledgeable. I would recommend IMC West to anyone needing immediate medical care.

  • 5/5 David B. 1 year ago on Google
    I had great care of my daughter at IMC! We came in close to closing with an ear infection and got amazing care! I am so thankful for the amazing support I received from: Dr Cox, Sarita, Sabrina, and Ashlynn! They made my 2 year old feel comfortable and welcome from the Minute we arrived!

  • 5/5 Liz R. 1 year ago on Google
    They took great care of my daughter & not a long wait. They didn’t accept our insurance or it would have been perfect experience. Front desk gal was so cheerful & friendly! Doc was very caring & helpful. We left feeling better!

  • 5/5 Emma G. 1 year ago on Google
    This place was fast and efficient. The whole staff was nice and very professional. The place was well kept clean. Then once I got seen by the doctor, which he was also friendly. They were able to get me in, seen, and out.

  • 5/5 Jeff C. 1 year ago on Google
    I got right in! No wait. Staff and Doctor were very friendly and professional. With my insurance it only cost $25. The doctor prescribed some medications and I was feeling better in a couple of hours! I could not have had a better experience!

  • 5/5 Todd L. 1 year ago on Google
    They treated me with respect and care. I loved their sense of humor and they really gave me confidence in my medical care, which is hard to come by for me. Dr. Cox and her staff were transparent about their process and answered as many questions as possible while giving me tools to help with my individual care. I hope I don't feel the pain again, but if I do I know where I will go.

  • 5/5 Cecilia E. 1 year ago on Google
    Front desk staff was very welcoming and efficient! Med/tech-nurse very friendly and made me feel at ease as well as the doctor on call! All my concerns were listened to, and she didn't try to push unnecessary prescriptions. I would highly recommend IMC!

  • 5/5 Kathy 1 year ago on Google
    I had an infection from a toothache and my face was swollen and sore. I was unable to get into the dentist until Monday. On Friday I went to Immediate Medical Care. I got there right before they were closing since I had just got off work. They were very pleasant to me and I consider it as a great experience. My problem was resolved and I didn't even have a toothache when I went to the dentist on the following Monday. Thank you so much to the friendly & knowledgeable staff.

  • 5/5 MESSY HAIR DON'T C. 1 year ago on Google
    Excellence customer service! Caring, expedient, professional, and compassionate. Husband was taken care of with so much attention to detail. Thank you, Jennifer Edison, PA-C for your TLC! APPRECIATE YOU and IMMEDIATE MEDICAL CARE! You’re the BEST!

  • 3/5 Jennifer A. 1 year ago on Google
    I tried to go during my lunch break knowing I’d have to wait an hour probably. Well I ended up waiting a little over 2 hours. Once the provider came in she was awesome and assessed very quick (under 5 minutes). I think it would help if they had more than one provider.

  • 1/5 Jennifer C. 1 year ago on Google
    I couldn't get in to my family Dr. early enough about my arm so I went to the closest place to my house. There were 2 people there and she informed me that there was a 45 min wait. Okay no problem. It was 12:36pm. By 2:15pm and 3 more people went in before me, I decided to let her know I was leaving. I was refunded and told "we see workman comp claims first". What?! Where does that say ANYWHERE? And you couldn't have told me sooner? Because I could have just went somewhere else if that's the case. Don't go here if you don't have a workman's comp claim I guess. They don't see people in the order the come in!

  • 5/5 Bev & Bob B. 1 year ago on Google
    Very friendly staff. Doctor was great and did all he could to help my situation. The wait was not bad, but there were only 3 or 4 people in the clinic.


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