Immediate Medical Care - IMC Maize Road image

Immediate Medical Care - IMC Maize Road

Medical center Urgent care center

One of the Top rated Medical centers in Wichita


Address

3560 N Maize Rd #106, Wichita, KS 67205, United States

Website

imcwichita.com

Contact

+1 316-669-3851

Rating on Google Maps

4.70 (436 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: care (24) staff (17) time (13) experience (13) kind (11) friendly (10) nice (10) recommend (10) front (9) wait (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Katie L. 2 years ago on Google
    I went in and was told I could not be seen without paying a copay, and I tried explaining to the girl up front that my out of pocket max had been met and that I shouldn’t owe anything. She didn’t seem to understand what that meant and kept saying that after my deductible is met then I still owe co-insurance. I kept trying to say that no, I was past that also and I owe nothing for the rest of the year. She kept saying that because my insurance lists a copay, I had to pay a copay because there was no way for her to verify that I owe nothing. She said if I really don’t owe then I will be refunded (as if I was lying). I paid it because I desperately needed to be seen, and I’ve yet to be refunded. I needed to go back for a follow up, and we went through the same song and dance routine and I refuse to go to this place again. They are liars and crooks and the people in charge of handling your insurance don’t comprehend basic insurance terminology.
    4 people found this review helpful 👍

  • 1/5 Elisa 2 years ago on Google
    I called to ensure that they were doing Covid-19 tests today (12/26). Their recording said they were and that they were open; no appointment needed. I got there at 5:25pm and they were closed with a sign on the door stating they were closed. Not helpful.
    3 people found this review helpful 👍

  • 1/5 Malcat 2 years ago on Google
    Appalling and disgusting. Making us wait up to 4 hours in their tiny, packed lobby for a COVID test. We were given attitude when we said we have no insurance and were put at the bottom of the list. Took our ID's and didn't give them back until we ASKED for them. Go somewhere else.
    2 people found this review helpful 👍

  • 1/5 Jason B. 3 years ago on Google
    Went on Sunday and receptionist said she couldn’t find my insurance. She said Blue Cross and Blue Shield “doesn’t work well on Sunday”. Really?! Said I would have to pay cash. All this after waiting for 30 minutes.
    2 people found this review helpful 👍

  • 1/5 Senaah R. 1 year ago on Google
    I wish I could leave NO stars because they don't even deserve one. This place is the absolute worse!!!! I am a veteran, and I went in for a simple pain. The wait time was ridiculous as only two people came in before me, and no other patients were in the back area. The lazy consultation began with the practitioner announcing the limitations of the staff and building. Through the hallway, I overheard the nurse complaining about writing unique codes for each medical procedure, trying to limit the number of things done so that she wouldn't have to register any more codes. The practitioner said, and I quote, " We can only handle a cold here." This visit was a complete waste of time, and I will not only leave this comment, but I am working with a patient advocate from the VA to ensure that no other military member gets subjected to this deplorable lackluster, inconsiderate, lazy medical treatment.
    1 person found this review helpful 👍

  • 1/5 Zandra 2 years ago on Google
    Online says the clinic is open, but sign on front door says closed saturdays and sundays.
    1 person found this review helpful 👍

  • 1/5 Jessica_tiredmommy17 11 months ago on Google
    Just called to ask if they accept the insurance that I have. And Brenda said "yes we do". Now that is where she should have stopped... " you can also call your insurance to find out who they cover but yes we do" .. her tone was irritated i asked such a question. I said I guess I will go somewhere else thank you and hung up.... I will take my 3 sick kids somewhere that isnt inconvenienced with my one ..very simple question! Have a better day Brenda.

  • 5/5 John S. 1 year ago on Google
    I was in Kansas on business travel from CO. The process here at this facility was more smooth than if I attended a local CO urgent care. Friendly, efficient, timely and did I say… friendly? 😀. Great work and thank you for helping me get on the right path.

  • 5/5 Alexia B. 9 months ago on Google
    Very clean, staff was extremely friendly and helpful. If contacting my insurance wasn’t giving them trouble (not IMC’s fault) then my service would’ve been in and out in 15 min.

  • 5/5 AMY H. 1 year ago on Google
    Everyone from the front desk to the nurses were super nice and very efficient. The office and rooms were very clean and organized. Super quick! I was in and out in less than an hour. My new place to go if needed.

  • 5/5 Jenifer F. 1 year ago on Google
    1st time ever going here for an appointment and it was amazing! The quickest and friendliest service ever! Was in and out in under an hour. From now on I’ll be recommending everyone to go here! Thanks for the help ladies - Danelle, Megan, and Brenna!

  • 5/5 Lisa M. 1 year ago on Google
    Was in at a great time and the most thorough exam I have hd! Highly recommend! Front desk ladies are nice. Something hard to come by in a doctor's office.

  • 5/5 Kathryn G. 1 year ago on Google
    Was treated with a very professional matter. The entire staff were very helpful in my medical care.

  • 5/5 Steven G. 1 year ago on Google
    Delightful experience all around. Came in for a TB test and Susan was very nice with checking me in. Megan and Brenna did the test and I am scared of needles so they calmed my nerves. 10/10 experience.

  • 5/5 Stephanie K. 6 months ago on Google
    I had the best experience even though they weren’t able to offer me everything I needed. The nurses were so accepting of me having my baby with me and PA John referred me to exactly the right person to get me the help I needed that day! He took the time to really make sure I was leaving in good hands and didn’t leave me feeling like there wasn’t anything they could do for me. Ended up getting a surgery done that day thanks to him! Everyone was so nice and fabulous!

  • 5/5 Mary L. 5 months ago on Google
    Best immediate care anywhere! Their care & concern was very comforting & their thorough diagnostic procedures were excellent. They made me feel like they really cared about me & would do whatever it took to help me get better. . I would highly recommend this medical facility to everyone.

  • 5/5 Robert M. 5 months ago on Google
    Great experience! The Doctor was fantastic and her staff as well. They tag teamed and got me taken care of when I need them the most. Thank you to all of them.

  • 5/5 Sharisse N. 6 months ago on Google
    I love this place! They are taking care of me because I recently changed doctor's. Suzy at the front desk is a hoot. We should be bestie. The PA's and nurses are all wonderful so far. Thank you guys for taking care of me.

  • 5/5 Travis P. 6 months ago on Google
    Very friendly and professional. I have had good care on every visit, whether it be a simple test, x-ray, or head wound. Highly recommend.

  • 1/5 Magic S. 9 months ago on Google
    I went because their websites says they handle allergies as well as illness and where it's on the fence of if I was sick or having an allergic reaction to the mold problem we have at home. I mentioned the mold to her when I walked in and then when she came back to test me for strep and said the mold exposure was my biggest concern she asked like I hadn't mentioned it. Instead of getting help I got my neck manhandled so my lymphnodes hurt even more, a blood pressure cuff so tight it hurt, and told to take tylenol.

  • 5/5 Shelle H. 6 months ago on Google
    Staff was very friendly, accommodating and knowledgeable. I liked the fact that I walked in without an appointment and was seen very quickly..

  • 5/5 GREMYENREAPER 3 months ago on Google New
    I sliced the end of a finger one Friday morning and they quickly got me in. Doctor put the finger flaps cleaned up and back together in no time. Very friendly staff and the doctor's very easy to talk to. Now if I need a little body repair this is my go to place. Never have to wait very long at all and it's the people that make it that much better.

  • 5/5 Holly D. 4 months ago on Google
    I went to the maize rd location and was seen right away! It was clean and staff was great! I was greeted by Susie, who was as sweet as could be!! Cassie, was my nurse and she was so personable and took great care of me while I waited for the PA. Jon, was the PA I saw and he was extremely caring and knowledgeable….big plus, he listened to my concerns and was very helpful! Better than my PCP!!!! Keep this place in mind if you need compassionate support and knowledgeable staff! ⭐️⭐️⭐️⭐️⭐️

  • 5/5 MomicaO3 R. 4 months ago on Google
    I visited the Maize Road location. The office was bright, spacious, and extremely clean. Suzy checked me in and was very friendly and welcoming. I came in for a simple procedure, Cassie was so sweet and gentle. Jon, the PA was awesome too. We struck up a conversation and it turns out we were from the same state years ago. The patient care area was very neat and tidy. I would recommend this location to my friends, family, or anyone who needs convenient, caring healthcare. I couldn’t have asked for a better experience. Thank you!

  • 5/5 Kim T. 4 months ago on Google
    My visit went very quickly and smoothly. There was no wait time and all staff was super friendly and caring. It is hard to get in with my primary and she is usually booked out for weeks. I am very grateful for IMC for immediate care needs!

  • 5/5 Caylee B. 3 months ago on Google New
    Had to visit here yesterday due to my daughter injuring her ankle at school. Suzie, Cassie and Jon were so nice and helpful. They took the time to explain things and gave my daughter printouts of her X-rays.

  • 5/5 Jami K. 2 years ago on Google
    My son got a cut or gash from school so I called to let them know we were on our way and they waited for us. After this being the third location we called to check on hours I was very grateful they waited for us because I was certain my son needed stitches. Stephanie the PA-C was the one that checked him out and applied the steri strips on his cut. She was also very informative and I felt she did a great job attending to my son and myself. It's makes for a longer day when you need to have your child looked at who might need stitches. She seems like a very caring person. We need more doctors and nurses who look out for all parties involved. Us Mama's go through a lot emotionally with our children. I felt She understood that about this situation. She did a great job!

  • 5/5 Stacy P. 1 year ago on Google
    I called ahead to see what the wait time would be to receive a tetanus shot because I would have to leave Work. Susie was able to get me ahead of the game & took my info over the phone & once I arrived I filled out paperwork & was seen very quickly. My girl that did my shot was very professional & kind ( forgot her name) and the doctor/ PA was very kind & accommodating as well. They got me in and out quickly which I appreciated & were kind .. I would very much recommend this clinic to anyone .

  • 5/5 robert p. 2 years ago on Google
    I was needing to see why I was feeling tired,so I stopped by IMC on Maize road. I was impressed with the cleanliness and the furnishings of the office. I was greeted with a warm welcome by the receptionist. My examination was thorough and very professional.total time was about 45 minutes,and will be getting back the results of my blood test in a couple of days. My first experience with IMC was positive,and would recommend them to anyone needing medical help,without having to wait for an appointment.

  • 5/5 Michelle M. 1 year ago on Google
    Front office staff and our PA were amazing. Super friendly, in and out quickly. We will definitely be utilizing this location when we can't get into our family physician. Great experience.

  • 5/5 Hannah H. 1 year ago on Google
    We have used IMC in Maize a few times and have never had a bad experience! They spend more time trying to solve the problem than a PCP does. The front desk lady on Thursday as the sweetest and so was the nurse and Doctor!! I highly recommend this place!

  • 5/5 Cherlyn M. 1 year ago on Google
    Dr. Sarah Sigg was AMAZING. I would (and already have) recommend this urgent care facility to anyone. The staff is incredibly kind and caring. I will only go back to IMC for any future issues I may have. Dr. Sigg was gentle and understanding which is very important to me as I can have a tendency to be a bit dramatic when it comes to pain (extremely low tolerance). Thank you to IMC for the wonderful care!!

  • 5/5 d s. 1 year ago on Google
    We love IMC. They took excellent care of my wife and MIL during very bad cases of Covid. Our primary care offered "a telephone consultation 2 weeks later. IMC had them in, lungs x-rayed and being treated in a few minutes. Our primary care dr is difficult to see quickly. IMC is ez. Walking in is like seeing old friends who truly care about us. Only wish their hours were 24/7.

  • 5/5 Margie B. 1 year ago on Google
    I couldn’t make it into my doctor on the same day, tried to get seen at my doctor’s minor care clinic later that day and was too full. Reached out to Immediate Medical Care and they were able to take me right then and helped me out. All the staff I worked with was great! Thank you for helping me!

  • 5/5 Casey B. 1 year ago on Google
    The whole staff was wonderful. Very kind and genuinely made me feel like they truly cared for my health. I went in very sick and feeling absolutely disgusting and they made me feel comfortable and not at all like the nasty Petri dish of germs that I felt like. I went in when they first opened so there was no wait time. It was an excellent experience.

  • 5/5 Rosa F. 2 years ago on Google
    We came in for a Covid testing and as busy as they were they were really doing an amazing job of taking care of everyone as fast as they could. The front desk gal was sweet & quick to get people checked in as fast as they were pouring in the door. The MA that did the actual test was really sweet as well. Customer service was great. The wait was a little long but that was expected with as many people as they had.

  • 5/5 Elizabeth R. 1 year ago on Google
    I love and appreciate this Immediate Medical Care location! Everyone of the staff members are very helpful and kind! Suzy is so nice and she was super fast at checking me in! My nurse Brenna was very kind and very compassionate! Also the doctor John was very kind and got me taken care of very compassionately, and they all did their job fast and efficient! I WILL ALWAYS CHOOSE THIS LOCATION because it's nice to be treated so nice especially when not feeling well! Thank you very much to the entire staff!

  • 5/5 Kathryn M. 2 years ago on Google
    From the doctor to the front desk everyone was compassionate, friendly, and professional.

  • 5/5 Mic' B. 1 year ago on Google
    I saw Jon, Suzy and Brenna! Totally amazing.. Got in super quick!!!!!! Suzy met me with a smile and a "good morning, and how can we help you" only to be directed and followed with Brenna to the exam room, followed up with some questions, ans started in with all the testing. Followed up by Jon with the exam. All were nice, and went beyond their calls of duty to say. Would go back anytime I need a quick check up or need some direction for future issues. Please go see them.! Absolutely a 10 out of 10!

  • 5/5 Jayden G. 1 year ago on Google
    The staff was super helpful and inviting when you walk in Suzy has a big smile on her face and ready to help in anyway she can. Brenna and Sara were very nice and helped me feel better as soon as they could. Highly recommend this immediate care.

  • 5/5 James N. 1 year ago on Google
    The facility was very clean, well organized and I was able to be seen quite quickly. I felt the doctor went above and beyond helping me feel better with my diagnosis. I intend to go back for my next urgent care needs.

  • 5/5 Cherie 1 year ago on Google
    I rarely use an urgent care, but this one was exceptional. From the front staff to the nurse practitioner nothing but kind and considerate. I never felt rushed, nor did I have to wait very long.

  • 4/5 Linda W. 1 year ago on Google
    I was pleased by the courteousness of the staff, their efficiency and the simplicity of my experience. Dr Cox did a good job of listening, being down at my level by sitting and leaning forward, and explaining her diagnosis and plan for me. I will be back whenever my family needs this level of care

  • 5/5 Danielle B. 1 year ago on Google
    My entire experience exceeded my expectations. Each person I interacted with was so incredibly kind and I can’t express how important that is to me when I visit the doctors office. Feeling heard, like I’m a person that matters and having a personal experience is something I feel like is rare in the medical field. At least for me it’s something I haven’t experienced often. But I had a wonderful time there, something I never thought I’d say 😅 they not only helped resolve my issue but went above and beyond to make sure I felt safe and comfortable. I highly recommend this place. They’re incredibly kind 🫶🏼💛

  • 5/5 Chris G. 1 year ago on Google
    My experience was amazing. The front desk (Suzy) was expedient. The nurse (Brenna) was thorough with her duties. The provider (Dr. Cox) went thur in detail my situation and her approach on how to handle it.

  • 5/5 Kris H. 1 year ago on Google
    Incredibly friendly comfortable place. The Doctor we saw was amazing. We will definitely go there again.


Call +1 316-669-3851 Open on Google Maps

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