KU Wichita Pediatrics image

KU Wichita Pediatrics

Medical clinic

😠 Terribly disappointed in this facility. You can tell they just don't care about their patients at all. Truly disappointing that they wouldn't send in a renewal for a prescription for BIRTH CONTROL because my daughter couldn't come in for a follow up appointment because she was being quarantined.... People often mention care, daughter, appointment, phone, time, call, children,


Address

620 N Carriage Pkwy, Wichita, KS 67208, United States

Website

www.kumc.edu

Contact

+1 316-962-3100

Rating on Google Maps

2.20 (67 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 4:30 pm
  • Tuesday: 8 am to 4:30 pm
  • Wednesday: 8 am to 4:30 pm
  • Thursday: 8 am to 4:30 pm
  • Friday: 8 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: care (9) daughter (9) appointment (7) phone (7) time (7) call (7) children (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stacie B. 3 years ago on Google
    Terribly disappointed in this facility. You can tell they just don't care about their patients at all. Truly disappointing that they wouldn't send in a renewal for a prescription for BIRTH CONTROL because my daughter couldn't come in for a follow up appointment because she was being quarantined. They have given me the run-around for 3 days now, won't return phone calls, promised it's been sent in three different times - all of which my pharmacy does not have record of. The last time I called, I demanded to talk to a supervisor or office manager and was put on hold just to be told that she was calling it in right now and could not come to the phone. Once I got off the phone, I called my pharmacy again who said they haven't heard anything from KU Peds. So, I call back and guess what...their phones are off. This medication isn't something that is supposed to be missed for multiple days - it could literally change the course of my daughter's life and they just DON'T CARE. I'm truly ashamed at your complete lack of carelessness. You don't deserve to operate as a facility that takes care of children/teenagers.
    6 people found this review helpful 👍

  • 1/5 Marcela 1 year ago on Google
    It is so convenient when the pediatrician can visit at the hospital, they make it sound great that you schedule your baby screening with them, but DON’T DO IT! I was here at 8:45 for a 9am check in. We made it to the room, everything was okay up to that point. At 10am I walked out and asked how much longer it will be, the nurse replied with do you have somewhere to go, I said no but I shouldn’t have to wait this long, there is no patients in the rooms and one person in the lobby. At 10:25 I start getting my baby dressed and by 10:30am I asked to remove my child as a patient. I do not recommend this place, you can be in and out elsewhere and have great experience.
    2 people found this review helpful 👍

  • 1/5 Brooke J. 1 year ago on Google
    If i could give zero stars i would. Asked to talk to management about one of their receptionists and was sent to voicemail. They never returned my call. There is also terrible communication between the staff. I like my girl's doctors but i think im going to find a different office.
    2 people found this review helpful 👍

  • 1/5 Zena Widener (. 2 years ago on Google
    Worst place to take your kids. They will call DCF for not being able to get to one appointment n not being able to reschedule it till a month later n not having a car and No phone that's only usable with wifi. And or because your child is not "gaining weight" my daughter may not gain alot but she still gains a little bit but had the audacity to say she was malnourished and basically saying that I don't feed her at all. I have done the best I possibly can to make sure my daughter gets to appointments, to reschedule appointments, to make her gain more weight.
    2 people found this review helpful 👍

  • 1/5 Chloe L. 2 years ago on Google
    If I could give zero stars I would. They are never available for sick children appointments so we can never take our daughter to the doctor, we always need to take her to urgent care, it is ridiculous. Scheduling is a disaster it can take days to hear back from nurses and office visits are always rushed.
    2 people found this review helpful 👍

  • 1/5 Veronica G. 1 year ago on Google
    I had my daughter in 2010/2011. Came here for care during my pregnancy and throughout my daughters life. I now had to find her a new doctors office. Due to the negligence of this one. When I called to set up at check up. I was told it had been over 3 years since she had been seen. So she was considered a new patient, and they are not accepting new patients at this time. So just like that huh? After all the years of caring for her, she just gets dropped like it’s nothing. With no phone calls, no emails, to let me know that this was their policy, and that maybe we should get her on the books so she doesn’t lose a spot. I had not brought her in awhile, because overall she’s a really healthy kid. I just wanted a simple check up for her since she’s almost hitting her teen years, but that’s too much to ask I guess. Well, Come to find out. Because of previous pictures I took of my daughter at her last doctors appointment. It had actually been 2 years and 7 months. Not quite a full 3 years, so technically I was lied to. It was a blessing in disguise anyway, because their care is trash. I’ll be glad to take her elsewhere.
    2 people found this review helpful 👍

  • 1/5 Trenton H. 1 year ago on Google
    Not like you read your reviews as if you did you would fix the issues you have. How is this the second day in a row i have sick children and YOU ALL HAVE YET TO RETURN A CALL. Yet your after hour affiliates can. I NEED MY KIDS SCHEDULED.
    1 person found this review helpful 👍

  • 1/5 Kimberly F. 7 months ago on Google
    I was going here since my first Daughter was born. She is now 3 and they were ok. Then when I had my last son. The Dr. Clay didn't care about anything that concerns my children all they wanted to do was say I was poor because my daughter didn't have her shoes on. And they also tried to call DCF on me 2 twice saying my children lack supervision. Because I was slow to react and Slurring my words. Well maybe that's because I was hospitalized right after I left there for low-sodium and stuff it was in the Ic u and trauma and maybe a if you guys cared about people like you're supposed to I would've gotta help a long time ago and would not have had to go though all that. I would not recommend this doctors office to anyone. They are rude, stuck up, don't care and try and take kids away from there parents who are good loving Christian people They do nothing but care about people and their kids and Would do anything in the world for them. I took uas for the lady and everything for the lady and I passed everything. I really want to say what I think about that lady but I'm not going to im just going to let it go and turn the other cheek and pray for them.have a nice blessed day.
    1 person found this review helpful 👍

  • 1/5 Gianna 1 year ago on Google
    Awful, just awful. Newborn wellness checkup was set for 9:20, waited over 30 min in lobby, moved us to a room yet still waiting to be seen and it’s now 11:45. Dirty facility, clearly over booked. Do not recommend this place.

  • 1/5 noid (BRUJA E. 2 years ago on Google
    Do not take your children here a case worker called cps on me to pin a case against me for negligence and abuse saying I wasn't feeding him. Next thing I know police showed up to my house, including DCF would not go here ever again 🚮

  • 5/5 Kita W. 1 year ago on Google
    My kids doctor Nantsis have been caring for them since they were babies. She has got them to specialists when they needed them and always she is always good with them. My kids have the best doctor. I’m overall satisfied with the nurses and their doctor. Other providers are also caring when she’s unavailable.

  • 1/5 Brianna S. 1 year ago on Google
    This was not a good experience and I canceled my follow up. The Dr. did not listen to my concerns. My son, a newborn, had not had a BM for almost a week and they told me this is fine and normal and it very well could be but there were no suggestion to help or to elevate the problem. She also pressed on my son’s soft spot on his head to make him cry so she could look in his mouth. Like lookey here lady you don’t just go around doing that I was appalled that she did this. I will never go there again. We have since transferred care.

  • 1/5 Jordan C. 1 year ago on Google
    I'm really close to finding my daughter a new doctors place because they seem busy but they aren't when your in the waiting room waiting. Than phone calls I was on hold for 10mins because they are supposedly busy so I had left a voice mail and the voice message said they will get back within 4hrs never got a phone call. Had my mom called them she got an answer but was told they call back if they can get my daughter in Tuesdays neither me or her Has gotten a call back.

  • 1/5 Margeaux B. 1 year ago on Google
    They did not communicate they did not want help me to find out what's wrong to my child until it was to late and gotten my child took away from custody when I did nothing wrong he could not handle formula I was treated terrible I hope no parents go through what trauma I gone through

  • 1/5 Catrina S. 10 months ago on Google
    Today was the 2nd time I have been left waiting for Dr. Allen. The first couple of times I waited and didn't think anything of it. The 2nd to last time I waited over an hour and a half. So I decided I would make her next appointment for 8am so she was his first appointment. Still at 45 minutes after her appointment time. I told her to put her clothes back on we were leaving. He couldn't even be there on time for his first appointment. This is for children. People we are teaching to be humans. As professionals you are the leading role model in that field. If you are setting bad examples for them, Why would we take them to see you? I'm not anymore. Nurses and receptionist all have attitudes. Calling them is a nightmare.


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