I was very nervous and skeptical about coming to a planned parenthood for hormone therapy, I am FTM. When I arrived at my first appointment I was greeted with such a warm smile and vibrant energy from the front desk associate. She helped me with all my questions and anxieties even though she seemed so busy, she was still so attentive and caring. The nurse took me back really soon after, much quicker than my primary care doc, hardly a wait at all. The nurse was so nice and understanding about my phobia of needles while doing bloodwork and I truly didn't even feel the prick. Best experience ever with bloodwork. Dr Ashley Miller greeted me before bloodwork and spoke to me like a friend, I didn't feel stupid or intimidated like I do with most doctors. We discussed my situation and the doctors appointment was over. Smooth sailing. I wanted to share this story because any Transsexual, Transgender or anyone needing bloodwork or any service, for that matter, need to know how accepting and loving they are here. After going for months I noticed there were only those three women working everytime. Those three amazing women run that whole facility dealing with everyone and all personalities. The fact that they choose to be there all the time and have such positive attitudes is a rare quality in a business. Thank you Ladies at Planned Parenthood for making me feel like family everytime I call and come in. The doctor is a scary place. I truly am so appreciative of everything you do every day, not just for me but all your patients.

I’ve been going here since I was 18 (7 years) for my womens health appts. Ashley is amazing, as well as the staff. Always patient and understanding and I’ve never had any issues

I've come in and talked with the woman at the front desk she is always so nice and helpful. I wasn't even seen when I went in and got to ask a couple of questions to the NP it was awesome they would do that. Only negative is I seen a women behind the desk she wasn't dressed as she should be back there. She had scrub pants on but a t shirt 🙁 But the two blondes sorry I don't know their names were so sweet, understanding, caring and helpful. I was worried when I seen the reviews realized the reviews were based off phone calls and not getting answered. Well from what I experience they are caring and friendly and I will start coming to them for my women care.

Best healthcare experience I have ever had. Everyone here is so kind. They make my health needs affordable even without insurance. They did more than make me comfortable in a difficult time in my life. They’ve made a difficult time a positive experience and even something to celebrate. I’ll forever be so thankful to these women. They are my heroes.

I waited on the phone for 15 minutes just to be greeted by a rude woman, who didn't listen to what I said, and talked down to me. I had a few questions and felt planned parenthood could best assist me, but I don't think I want to be a patient here anymore. I've heard great things about the program itself, but the lady who answered the phone really ruined it for me.

Been using this clinic for a year and it was really amazing until the last month. I called a few weeks ago to get info about an appointment that suddenly changed dates on me over a text and the woman on the phone said the system was down so she couldnt give me info about my appointment and for me to call in a few weeks on the 31st, which is weird customer service already. I called today (the 31st) and was told my appointment had been completely changed (I had requested telehealth and was told it was now in person despite saying weeks prior I couldnt do that) and was told I needed to call a third party to get another later date lined up if I want telehealth. Canceled my appointment, gave me an incorrect one, then told me to fix it myself at a much later time than I needed. I said that doesnt work for me, as I did weeks ago, and have just been left on hold for 20 minutes. They became really lax with wanting to assist at this location.

Ive only had a positive experience at this facility. The staff is super nice and informative. I've always felt very comfortable, they offer a safe judgement- free place to be yourself and get the medical attention you need.

Experience on the phone and in person was great, no issues. Did get shuffled around from room to room during my visit but they were pretty busy that day. Overall, i felt comfortable, everything was explained accordingly and professionally!

After nursing school (4 semesters of clinical), being a patient at Stormont ER in Topeka, being a veteran patient at the VA health care center in Topeka, and being a family visitor of a patient at Stormont I had, with all my honesty, completely lost any trust I had in healthcare. I came to this center in crisis and they restored some of everything I lost for the US healthcare field. They were kind, respectful, attentive, confident, and timely. I don’t think that situation for me could have been made any better for me than the staff here did. The doctor is amazing. Her presence was exuberant and confident and made me feel safe. I was there for 20 minutes and somehow I left smiling and feeling hopeful. The doctor told me she would call me when (estimated following Monday) test results came in and a plan of action.. before noon Monday she followed through and she initiated the start of a desperately needed therapy for me. I’m still shocked out how it was nearly effortless. This is how healthcare should be. Thank you to all of the people, the secretary included, for treating me with care and respect.

I wish this could be my primary care provider. Everyone here (including the security guard) were friendly, helpful, and genuinely caring. The only drawback was being proselytize in the parking lot, and even that was low-key and caring, not offensive.

I have been trying for months and months now just to schedule my HRT appointment check up, and EVERY TIME they cancel on me or that their system are down. Plan Parenthood has really let me down and for the last time... I will NOT be going here for my HRT appointments ever again. I DO NOT recommend plan Parenthood for any HRT related appointments ever. As soon as I can get my hormone therapy in check with this other doctor, I will COMPLETELY discontinue of any use of this clinic that I have.

God forbid you make an HRT appointment. They Cancelled twice and now I can’t even get an appointment as they “don’t have anything on the schedule” they suggested I go to KC which is 3 hours away from me…

This place is amazing compare to other places I heard of!

I took Plan B and still got my cousin pregnant. Thanks for being there for us!

The worst place they are so rude my appointment was at 10 and sat in the waiting room for 6 hours …. Everyone was judge except for Ashley she walked me through it and talk to me through stuff.

I’ve had my best healthcare experiences at this facility. Gone multiple times for check ups and birth control.

The place to go to kill your unwanted child. I remember growing up and going to school near here and thinking, why are these women killing their babies. I guess they must be socialist Germans or something.

Planned parenthood? More like planned abortion. Their goal is not to help you through parenthood. It’s to convince you to abort your baby. Don’t do it.

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