Banfield Pet Hospital image

Banfield Pet Hospital

Veterinarian Animal hospital

😐 I have gone to Pet Smart many years and this store on Tracy made an awful impact in the beginning. Nice to see they are trying to do some changes as nicer personalities at registers and more people on floor. 10+ on that However Banfield hospital Nida has heard our awful story about our rescue cat b... People often mention care, Banfield,


Address

533 S Tracy St, Wichita, KS 67209, United States

Website

www.banfield.com

Contact

+1 316-946-0920

Rating on Google Maps

3.70 (123 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: care (13) Banfield (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Jereferol “Jere Taylor” M. 2 years ago on Google
    I have gone to Pet Smart many years and this store on Tracy made an awful impact in the beginning. Nice to see they are trying to do some changes as nicer personalities at registers and more people on floor. 10+ on that However Banfield hospital Nida has heard our awful story about our rescue cat being a boy having need for neuter badly. Oh the spraying is terrible and he is stressed to to much he can't put weight on. So I did have a holiday emergency but the time it takes to even get in to get I guess a consultation??? And then there is no opening at this point for a neuter until November??? Makes a person just give up doing the right thing. Way to go Noda for making something SO IMPORTANT INTO SOMETHING SO DIFFICULT
    2 people found this review helpful 👍

  • 5/5 Nancy W. 1 year ago on Google
    I would recommend Banfield pet hospital to any pet owner. I took my dog Lily to Banfield when I first adopted her, the staff and Doctors were kind and answered every question I had. Lily was 7 when I adopted her. With Banfields help I was blessed to have her for four years before her arthritis became so bad she couldn't use her hind legs and fell most of the time. When it came time for me to let her go, the staff were there to help give comfort and peace to Lily. If I ever get another pet I would continue to use Banfield pet hospital.
    1 person found this review helpful 👍

  • 5/5 Kat c. 1 year ago on Google
    Great staff they know my dog's my name Super clean always keep me up-to-date Always trying to help
    1 person found this review helpful 👍

  • 5/5 Hector A. 1 year ago on Google
    Customer service and care is outstanding, both doctor and staff. I trust them with my pets.
    1 person found this review helpful 👍

  • 5/5 Serenity M. 1 year ago on Google
    After 3 long days of trying to get my Apollo help, and being denied his treatment by 3 other Emergency Vet Clinics due to lack of funds, Banfield Pet Hospital was an answer to a lot of prayers! Apollo was suffering from Parvovirus and had not eaten in days, would barely drink water, had bloody stools, and his bright energetic spirit was completely depleted. The team that helped us provided us with the materials, knowledge and reassurance on how to treat Apollo at home. Dr. Calvert was not only able to administer Apollo with an exam and a few medications to help his symptoms, but she also provided me with the materials necessary to take care of him at home. They demonstrated to me how to give him his subcutaneous fluids, and instructed me when to administer his prescriptions. I normally never leave reviews but after my previous experiences this weekend begging other places to help my Fur baby and being denied. The Banfeild team deserves some sort of recognition for going above and beyond. My family is overly grateful for the help they provided us and if we’re lucky enough Apollo will have a long life to be thankful for their help too. Definitely will be my new go to & recommendation!
    1 person found this review helpful 👍

  • 5/5 Jennifer G. 1 year ago on Google
    I have had my dogs on wellness plans through Banfield for 9 years and I always trust they will do everything they can to take care of them, acknowledge when they need a higher level of care and never try to sell me on procedures, tests, or products that they don't need.
    1 person found this review helpful 👍

  • 1/5 Robyn k. 2 years ago on Google
    Wish I could give this place a 0. Very unprofessional!!! I've been trying for weeks to get my dog in for maybe an overall check up. The first appointment they cancelled because of an "emergency" so I tried to reschedule, without success. They didn't even offer to maybe try to get me in to another location, which I know they have other locations. Then we finally get a date scheduled and they call me 2 days later and say because of conflict on both parties they can't help me. Okay?? What does that mean??? Also they don't communicate or leave notes on your account about follow up contact!!! Like they were calling me 3 or 4 times on my original appointment, I called back twice to let them know yes I confirm and the third time they called they said "if you don't confirm your appointment we will have to cancel" umm I confirmed 2 calls prior maybe write it down or notate it in the account! Won't ever go here again or recommend them ever!!!
    1 person found this review helpful 👍

  • 1/5 Tori L. 2 years ago on Google
    The free exam coupon is not free it's for "healthy pets" We took our cat who was sick in and they tried to sell us a plan that would cover the issue but the way it was insinuated was that this minor sickness wouldn't be cured in one go if we didn't get the plan! We didn't sign up for the plan as again it was a minor issue that didn't need us paying them monthly for nothing. We got the medicines and everything and followed all the instructions as provided by the vet and he was actually sicker afterwards. We later went to a different vet and they gave us a new diagnosis and took care of the issue in one go. With all this in mind I would have to say this play is a scam that is just trying to juice you for money and not actually help you pet.
    1 person found this review helpful 👍

  • 5/5 Mike L. 1 year ago on Google
    We took our princess in for shot and microchip Dr Regan as well as the rest if the staff was amazing. They took the time to try and befriend our princess before poking the needles. Princess seemed more comfortable than she os with most people and Dr Regan will be her Dr moving forward. Thank you Dr Regan for showing our fur baby so much love
    1 person found this review helpful 👍

  • 1/5 Tonya H. 3 years ago on Google
    Found this vet by doing a search online. Discovered they have a coupon for a free initial office visit as they can't wait to meet your pet. However, after calling to discuss my senior dog and a concern I have, I was told that coupon only applies to "healthy dogs only in need of vaccinations." It seems they don't care much about meeting older dogs, only collecting a $45 office visit fee.

  • 5/5 Amanda W. 2 years ago on Google
    Banfield is a fantastic place for animal care! Theyre very accommodating and honest, reliable and courteous. Ive taken dogs and cats there and i love how much they care and how trustworthy they are

  • 5/5 Joe L. 1 year ago on Google
    Been using their pet wellness plan for 10+ years. Great to work with and leave you feeling confident in their care

  • 3/5 Glen Williams s. 1 year ago on Google
    This place is okay! I guess? Although I find it hard to give any business five stars because most businesses from experiences don't deserve it.

  • 1/5 Ashley 10 months ago on Google
    My dear cat passed away two days after getting the news from Banfield that he had Leukemia. The doctor said that it was nothing to rush to a hospital that day for, but to schedule a blood transfusion the next day. I did schedule the next morning and they could see him in 5 days, but my cat did not even make it to the weekend. The doctor was either poorly trained, or poorly read his blood counts wrong. If I had rushed him over that day he would still be alive or would’ve been put down and had a peaceful death, unlike what he had, and what I have trauma now from. Don’t bring your animals here for serious medical issues.

  • 5/5 Miranda M. 7 months ago on Google
    They really care about my cat's health and well being. There is a large selection of animals, food, treats, accessories, and toys for your pet.

  • 5/5 AMG316 !. 1 year ago on Google
    Banfield (Westside on Tracy street)has treated both of my pets with care and kindness. Banfield has done all possible to provide a top level of care, with consideration to my financial situation. Providing care without the feeling of being sales driven. Doing what is best for my pets! Thank you!

  • 5/5 Amber W. 9 months ago on Google
    They are always so kind. Love the pet plan. Ollie isn’t scared of going.


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