Riddle's Jewelry - Wichita image

Riddle's Jewelry - Wichita

Jewelry store Jewelry designer Watch store Jewelry repair service Diamond dealer Jewelry engraver

One of the Top rateds in Wichita


Address

8030 E Kellogg Dr, Wichita, KS 67208, United States

Website

www.riddlesjewelry.com

Contact

+1 316-613-2068

Rating on Google Maps

5.00 (1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 8 pm
  • Sunday: 11 am to 6 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: Riddles (16) ring (16) jewelry (14) service (11) store (9) wedding (9) experience (9) amazing (8) rings (8) customer (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Abbey G. 1 year ago on Google
    My fiancé stopped into the Riddles store to buy the first piece of jewelry he ever bought me in the first year of our relationship. He said he searched through every jewelry store in the mall but found the perfect piece at Riddles. While searching for the right one at Riddles, he said that no one there tried to pressure him to spend more, was impatient with him, or acted anything less than sweet and welcoming. Since then, the drastic contrast between other jewelry stores and Riddles has been clear. Often times when going into other jewelry places they try to push more expensive pieces on you, try to get you to sign up for financing, and also try to rush you out to move on to the next higher paying person. Every one of the people working for Riddles is so sweet and so kind, and have genuinely been a pleasure to purchase from and talk to. Everyone is friendly and kind, and that is extremely rare to see. I will never go anywhere else for my jewelry needs. You guys rock!!
    3 people found this review helpful 👍

  • 5/5 Kat R. 1 year ago on Google
    Great help! Had lots of patience with helping us choose a beautiful cognac diamond wedding ring for myself. Kyle and Laura were amazing!
    2 people found this review helpful 👍

  • 5/5 Justin F. 1 year ago on Google
    Do not go anywhere else, I have dealt with Riddles for over 20 years! The best customer service, prices, availability and knowledge around town. Thanks For all your dedication and great team work.
    2 people found this review helpful 👍

  • 5/5 shelly l. 1 year ago on Google
    My husband bought my engagement and wedding bands 15 years ago. Have always had great service. This week I noticed the main diamond was gone. We went in today, picked out a new diamond and were planning on picking it up in a week. Got a message that it was done!! It looks gorgeous!! I was so happy that it got done so quickly.
    1 person found this review helpful 👍

  • 5/5 Seth M. 1 year ago on Google
    Laura was very helpful and generous in taking time to help me! Very pleased and definitely will be a future customer!
    1 person found this review helpful 👍

  • 5/5 James S. 11 months ago on Google
    My experience at this place with Thai and the others has been top notch, from jewelry purchases to watch resizing for new watches. Recommend to anyone.
    1 person found this review helpful 👍

  • 5/5 Leann E. 11 months ago on Google
    Thai is a phenomenal manager! Garrett is phenomenal as well!!!! They have super patience! I have been in numerous times trying to figure out exactly what I wanted and they never rushed me, they took time and patience dealing with me!!!!
    1 person found this review helpful 👍

  • 5/5 Colleen D. 1 year ago on Google
    I absolutely love Roddles Jewelry! They are very easy to work with. I have the lifetime warranty on most of my jewelry and bring it in twice a year for cleaning. I also have other jewelry that is not on the warranty plan that they always clean for me! Thanks so much to Thai and Garret for your help today and for the gift! Y’all are amazing!
    1 person found this review helpful 👍

  • 5/5 Logan S. 1 year ago on Google
    Knowledgeable and friendly staff. Had a great experience. They have what we were looking for. Made our 25th wedding anniversary very special and wonderful! Thank you so much! Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Brennan T. 1 year ago on Google
    High quality products, excellent customer service. Dropped off a ring for resizing and was told 2 weeks at most. I received a notification that the service was completed and ring was ready for pickup THE NEXT DAY! Would definitely recommend for anyone in search of a top notch jewelry store.
    1 person found this review helpful 👍

  • 5/5 Nataly H. 1 year ago on Google
    We had such a wonderful experience at Riddle’s Jewelry store today! I needed a new gold chain for a diamond my husband had bought me for Christmas- the chain it came on had stretched and broken. Thankfully, there was a wonderful selection of styles & lengths. Even better than that was meeting Kyle-he was kind, patient and so knowledgeable about what chain would best suit the diamond. I am so appreciative of their care plan and feel confident in the chain we decided on. We are new to the area and are now Riddles customers for life! It’s family owned, has an on-site master jeweler and we lucked out in buying our necklace during the annual sale!
    1 person found this review helpful 👍

  • 5/5 Skyla D. 1 year ago on Google
    Really loved the guy who helped me pick out my ring today. His name was Kyle and I came in there and he really made it easy to want to come back. The customer service was really good and overall loved my experience. Will definitely be coming back when I upgrade my ring.
    1 person found this review helpful 👍

  • 5/5 Zach W. 1 year ago on Google
    Riddles really does truly value their customers and provides them with service that can’t be matched. Not to mention but the products they provide are genuinely one of a kind. My ring that I have gotten from them is absolutely amazing. They really do believe in quantity over quality
    1 person found this review helpful 👍

  • 5/5 Judy G. 1 year ago on Google
    Customer service is outstanding and the quality and fair pricing is a bonus. I Truly appreciate my experience and recommend to anyone that wants to feel good the moment you walk in to Riddles. I think the young man's name that assisted me on my jewelry repair and misc other things was Thai, he was so thoughtful and patient.
    1 person found this review helpful 👍

  • 5/5 Steve J. 1 year ago on Google
    I would like to thank Kyle for great customer service. My wife had brought in her rings for a routine cleaning. In the process we started discussing how we had been thinking about possibly upgrading her wedding ring. Kyle was very helpful in showing us various options of settings along with carat sizes and how they looked. He also answered some of my wife's questions about having more of a solid smooth inside portion of the ring. He ran us through the options of trades, layaway and buying outright. We ultimately decided on purchasing the setting and look forward to working with Kyle on finishing it off in the near future.

  • 5/5 Sebastian G. 7 months ago on Google
    Had a repair today! Fixed a lobster claw in less than 10 minutes. Best pricing and will not buy jewelry anywhere else. Ben was the person I had the exceeded experience with. His professionalism speaks for itself.

  • 5/5 Logan K. 7 months ago on Google
    Awesome service! They take pride in customer satisfaction, and clean the rings every visit.

  • 5/5 Shaydon W. 8 months ago on Google
    Lisa and Corey helped my fiancé and I pick my ring today and as always both of them were not just knowledgeable, kind, and helpful, they went above and beyond comparing rings, giving us stories of past customers and things that people have experienced to ensure we made the best decision possible. I have went multiple places to compare rings and in every single category Riddle’s Jewelry blows all competition out of the water. We love shopping here and would always recommend them above all else! Thank you Lisa and Corey for making our special day that much more special and easy!

  • 5/5 John H. 6 months ago on Google
    First off I want to start off by saying the staff here is amazing! Stacey & Lisa went above and beyond on helping me find the best band and Diamond to create my wife’s 10 year anniversary ring. Not long did the went above and beyond, they kept me informed through out the whole process. Cynthia (gold smith) did an amazing job making this piece come to life. I love every bit of this experience! I’ll definitely come back and see them. If anyone is looking for that memorable piece, don’t hesitate and go pay them a visit. They will not disappoint! You guys there are super awesome! Can’t wait for the wife to put this upgrade on her finger. Every 10 years I’ll be back to upgrade it to look bigger and better. Thank you Riddles! Best in town, hands down. PERIOD!

  • 5/5 Kaleb J. 6 months ago on Google
    Great experience! I got my necklace repaired here. The gentleman was a little surprised to see that I had brought my Kay jeweler necklace for them to repair. I bought the piece from my friend a few days before I broke it, and i personally didn't want to take it there for repair. I needed it repaired fast, and they had the best reviews, so I chose them. They treated me fairly and very kindly. I'll be back here for sure!

  • 5/5 Cassandra R. 7 months ago on Google
    My husband bought my engagement ring and wedding bands at Riddles and I couldn’t be happier! Not only is my set gorgeous but the staff here always takes such good care of us! From the time they take to help you pick exactly what it is you’re looking for, to the cleanings, to the repairs, their service is AMAZING!!! Thank you all so much! - Cassandra Gutierrez

  • 5/5 Jon H. 7 months ago on Google
    We had an amazing experience working with Riddles’s Jewelry for our engagement/wedding rings. They had an incredible selection and made sure to understand exactly what we were looking for. Thai and Corey made the process of going through such a big decision easy, comfortable, and extremely smooth. They were both extremely kind and thoughtful in curating a selection of stones for us and made sure all of the logistics were handled perfectly. We’ve found our new jeweler and look forward to continuing to work with them for future purchases. Thank you guys for everything!

  • 5/5 Jessica M. 10 months ago on Google
    Thai was amazing and so helpful. He was fun and answered all questions with knowledgeable responses. Riddle's has a wide array of pieces for any style profile.

  • 5/5 Gabby 1 year ago on Google
    This is my favorite jeweler in town and the only one I'll purchase from! My husband and I have had multiple encounters with Binh and his staff and they're always a pleasure to work with. From picking my engagement and wedding set to other gem sets, their customer service and knowledge is impeccable! You won't find any other jewelers as personable as the ones at Riddles!

  • 5/5 Susan L. 1 year ago on Google
    The 2 sales ladies were amazing. We went into look at men's wedding rings and bought one. Both were so helpful and and real...no pushy sales tactics. We were impressed. We have been looking for his wedding ring for a while now and the search is over with a beautiful ring from Riddle's.

  • 5/5 Judy H. 1 year ago on Google
    We originally were going to the mall but I knew I could not walk from the parking lot to the store. Sometimes its the little things that make the difference of which store you choose. We were greeted by Lisa. We gave her a brief idea of what we were looking for. No pressure to buy anything at anytime. She explained the difference of the stones and quality of the rings very well. Nor did she push us towards the higher priced rings, which we appreciated. We went ahead with the sale instead of going to the first jewelry store at the mall. 5 stars for the wonderful staff!! You won't be disappointed. I'm also very happy with the ring we picked. Thank you Lisa!

  • 5/5 Bren C. 1 year ago on Google
    Not a run of the mill Jewelry store like in the mall. Love my jewelry from Riddles! Go take a look before the mall if you want more unique styles.

  • 5/5 Richard C. 1 year ago on Google
    I needed my band adjusted on my watch and my regular jewelry store could not do it. They did not have the proper tools to adjust the band so they suggested Riddles. When I went to Riddles they adjusted my band without hesitation and without any trouble at all. They were very polite, capable, and helpful. I highly recommend them and I will definitely be back to give them more of my business.

  • 5/5 Cameron G. 1 year ago on Google
    The staff is unbelievably helpful, courteous, and personable. I shopped here to get an engagement ring; they helped me find the perfect ring that both me and my fiancé love. I had to have it resized for her and they had it finished in such a timely manner. It’s always a pleasure dealing with these lovely people. Thank you!!


Call +1 316-613-2068 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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