A-OK Pawn Cash & Retail | West Street image

A-OK Pawn Cash & Retail | West Street

Cell phone store Pawn shop Check cashing service

👍👍 I frequent A-OK mainly for the jewelry selection because of Kris and the knowledgeable and friendly staff, they are the best at what they do and will go above and beyond! Weather I am buying, pawning, or selling I know that I am always treated fairly and satisfied! People often mention items, good, time, jewelry, experience,


Address

410 N West St, Wichita, KS 67203, United States

Website

www.aokcenter.com

Contact

+1 316-945-9000

Rating on Google Maps

3.50 (109 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5 pm
  • Sunday: 12 to 5 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: items (8) good (7) time (6) jewelry (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Toby S. 11 months ago on Google
    For several years now I have been a customer in almost every category from purchases, loans, selling and money services. I really can’t think of a time where I was dissatisfied with a transaction at A-Ok west street . I have recently interacted with Melody and found her to be knowledgeable, friendly and professional i with the items values and she always has the answer to the questions that I need information on. she has a good attitude and she always gets the transaction completed to my satisfaction. good salespeople aren’t all equal and Melody is top of the mark and best of the best. Thank you for all your help with the jewelry and other items that I bring in. Well Done Melody. pleasure doing business with you!!
    2 people found this review helpful 👍

  • 5/5 Kendall W. 7 months ago on Google
    The workers are very attentive to your needs when they are able to help. It can get busy at times. They seem to build up relationships with the customers that's a good thing.
    2 people found this review helpful 👍

  • 5/5 Sheree “Ree” L. 7 months ago on Google
    I frequent A-OK mainly for the jewelry selection because of Kris and the knowledgeable and friendly staff, they are the best at what they do and will go above and beyond! Weather I am buying, pawning, or selling I know that I am always treated fairly and satisfied!
    2 people found this review helpful 👍

  • 5/5 Michael Shea J. 4 years ago on Google
    It's a great place to do business. If you have the patience go see them. Sometimes they're busy,sometimes they're not. You'll have great business experience!!
    2 people found this review helpful 👍

  • 5/5 GCTF 1 year ago on Google
    Daniel got me in & out the store after a long day at work ! he helped me find games for the PS4 i was buying & he even called another location to see if they had a game i wanted ! thank you so much 😊
    1 person found this review helpful 👍

  • 5/5 Julie “Jewels” M. 1 year ago on Google
    Absolutely love this place! They have always helped me out with my loan needs and reasonable on how much they loan to you as well! Always taken my stuff there and will not use anyone else! Thanks A-OK Pawn!
    1 person found this review helpful 👍

  • 1/5 Chris B. 1 year ago on Google
    They definitely pick and choose who they want to help. how is it I get a better price at other pawn shops but this one ? And for the same exact item ! The lady was definitely acting like she didn’t want to help me I will never go back and will definitely post my experience on social media ! This was sad & weird she needs to be coached or something ! All I wanted was help and for them to be fair .
    1 person found this review helpful 👍

  • 5/5 Justin H. 1 year ago on Google
    Greeted every time I go in and made to feel welcome. There is no pressure or intimidation and their offers are very fair. They aren’t shady and you don’t feel cheated. Melody in jewelry is wonderful, takes her time with you and provides excellent customer service. I was very impressed with her. I am always apprehensive when going into a pawn shop but the A-OK on West is a pleasure. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Austin J. 2 years ago on Google
    This is the best one in town. The employees are real nice and helpful. Especially Kim and Alex. They are always ready to help and always are friendly and nice. Glad they continue to work there because their customer service skills are amazing. There are other good workers heather Jeff justin. They always are nice and helpful with anything I need. Thank you for employing good employees. Dont loose them. Would come back here every time 10/10

  • 5/5 Nikki C. 2 years ago on Google
    I went in to cash a check and also had my niece with me who is only 2. Between trying to find my Id and the niece getting impatient, Kimberly helped out so much. She was patient with my niece while I looked for my info and then she explained some things that will help in the future so this can go by quicker! Thank you

  • 5/5 Nick C. 1 year ago on Google
    Great place to find movies, electronics, games, jewelry, and more. Overall a good shopping experience.

  • 3/5 CassetteTapeBoy _. 2 years ago on Google
    I picked up my layaway today and only to find it partly did not work. I brought it back and they initially wanted to give me a gift card as a refund but I pressured them into giving me a cash refund. This is the 2nd time that happened to me, and I wish they would actually test all items before they buy. I have sold items to them before and they sometimes do test. I do not bring junk items because I don't want people to experience what I have dealt with. Most of time, they'll give you 1/4 of its valve but you do get instant cash versus waiting for somebody to buy your item on eBay & Facebook. Overall, I rate it 3/5 stars. They don't test all there items before they buy but the staff is really nice. Also the money they offer you is pretty low for how much there flipping it for.

  • 5/5 Ryan P. 5 months ago on Google
    I went in a few weeks ago to sell some equipment I no longer needed. I was helped by Daniel at the counter. His service was extremely helpful, kind, personable, and he gave me a fair, reasonable price for my goods. Overall great experience.

  • 1/5 Dalton T. 8 months ago on Google
    They won't even let me have money so I can feed my kids bc they can't take a grill that's not in box or anything like that it's a nice grill I just need it gone and sold so I can have money

  • 1/5 angel s. 7 months ago on Google
    People the are always rude They don’t properly wrap, or take care of your pawns that you bring in. They’ll take items out of your pawns and then tell you that you’re lying about what you brought in. They had me heated when they told me I didn’t have a Apple Watch charger when I brought it in. They completely low ball you on your pawns. Especially on your jewelry they tell you it’s not worth much. I completely stopped doing business with the one on west st and been happy and no issues with the A-ok on south Oliver and Harry. Plus they wrap, take pictures of your property and take good care of your things!

  • 5/5 Austin C. 1 year ago on Google
    Sales rep Daniel did an outstanding job helping me get the best deal possible for a mower and weed eater as-well as the day before got a killer deal with an electric bike very appreciated and will definitely be going back

  • 2/5 M.R. B. 8 months ago on Google
    I've brought a couple items to you because I have inventory hiccups getting a small business off the ground. There are some really pleasant people working there, especially the longer haired jewelry rep. Hey I've got bad days just like anyone, but why in writing this is because, when who I believe is Ms. Bosslady stood there winding and winding my vintage mechanical solid 14k Movado watch, you over-wound a fully functional watch to the point to where it doesn't work and I now have to get it unwound and hope I don't have to get any repair done to the movement. This review isn't about the low-ball offer to buy when it was a loan I came in for. It's not about the slight attitude which I've seen a couple times. It's about how you handled my watch which in turn now costs me money. Given that at the end, you asking me if it worked, was your clue that you knew what you did right then and there.

  • 5/5 drea b. 8 months ago on Google
    I was looking for a title loan for My car, when I realized I could pawn if for a little while. It drove in but wasn’t drivable out . When arriving to picking it up I was informed my window was busted out bc of no power & the car needed to be moved. As well as door panel damage due to the rain. Marty was very respectful and understanding when picking up my car. I was able to get a quote for mt window and door panel & he took care of that expense for me. I’m grateful he kept his word! 5 star experience forsure!

  • 1/5 justin j. 1 year ago on Google
    I have to say, this A-OK location is anything but OK when it comes to the employees. It's an uncomfortable shopping environment for customers. I'm only speaking about the West Street location, I've been a customer for years but only recently noticed it getting bad. I won't be going back and hope this review gets enough publicity for them to address the issue with the employees.

  • 1/5 AntDog6363 1 year ago on Google
    I came to the pawn shop today not even 30 seconds the guy behind the counter nope we can't take this, his eye never looking at me just the ground or his computer I know this guy was judging me, thinking I stole the laptop, That's why he wouldn't take it, Not because of the Cosmetic crack on the top of it never go to this place most likely they will just judge you on the way you look & Assume you stole something to sell it! The other pawn shops are better then this one!


Call +1 316-945-9000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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