Ladies were super friendly, informative and fun. They helped us pick up something that would work well with my 6 mo. They were patient and helpful while we tried to keep her calm during the piercing. They do a military discount which is nice! Highly recommend over Claires. Better selection, prices and experienced piercers.

Had an emergency last night around 9pm with my tongue piercing...everyone was closed ...And Danielle was about to close herself ......and she was willing to stay open until she helped me out...She was amazing, very knowledgeable , extremly processional ....Thank you sooooo much Danielle and Piercing Pagoda company as a whole...New customer for life..

Wonderful staff. Helpful and not pushy at all. They listened to what wanted and helped keep me in my budget. So amazing!

We had a great experiance! Danielle was awesome. Her happy, friendly, chirpy personality helped our 9yr olds uneasiness. She was very informative and talked to all of us even including our daughter into the conversations. Good selection of piercing earrings to choose from. We got a packet with more instructions and cleaning solution. Danielle happily answered all our questions. ~We didn't realise Pagoda was Inside Town East mall. Google directions took us elsewhere. Go through VonMars down the escalator and around the corner from Icing to find them.

Great care and professionalism demonstrated when quickly piercing my ears, minimizing discomfort. Thoroughly explained after care instructions and provided corresponding literature. Thank you Associate number 13602900!!

Very friendly staff. I have sensitive ears & have just recently gotten brave enough to take out the earrings my ears were pierced with (professionally done, at a tattoo shop, after unsuccessfully having them done with a gun about 5 or 6 times throughout my life) & try something new. These ladies talked with me for quite some time & helped me feel better about making the decision to change them out. When I came back the next time to actually make my purchase the gal remembered me & helped me pick out a couple of pairs. These earrings do not have a normal back. The backs on these are so comfortable! I've been wearing them 24/7 for a couple of weeks now, only taking them out to change them. No problems at all! They look & feel great!

They did an okay job piercing my daughters ears. One side is a little crooked. But the worst parts is the quality of the earrings. She’s had them for about 3 months. But the backing of it a crooked from catching on clothes and it’s not very strong. I liked Claire’s earrings a lot better. I used Claire’s with my first daughter and I never had problems with the earrings for 4 years.

After receiving a "not so good" ear lobes piercing experience at a tattoo shop, I came to piercing Pagoda to have some things corrected. Which they did, and Rosemary was fantastic.

The store manager, Regina was super friendly, knew her jewelry and veryhelpful! She went above and beyond, spent almost an hour with me, helping me make the right choices. She pierced my ears and helped me pick out jewelry for my wardrobe. I opened up a credit line and will be a forever customer. Thank you!

Got my ears pierced here! Love the friendliness of the staff and the atmosphere.

Just got my ears pierced by a very nice and helpful lady here! Went to Claire's and Icing, I felt uncomfortable getting them from Claire's, Icing was too expensive and this place had more unique selection. So this place was the awesome middle ground. First time piercing lobes, i got the free piercing that comes with the earrings, hurts less than a shot. Dont be afraid! I paid $54 ish for the earrings + solution. Cheaper than other places and felt more professional than Claire's. Located right in front of Tilly's. Will update if anything wrong happens with the piercing, but if the review stops here, take it as good!