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Boots

Beauty salon Gift shop Cosmetics store Beauty supply store Health and beauty shop Pharmacy Perfume store Baby store Vitamin and supplements store Photo shop

One of the Most Reviewed Beauty salons in Leicester


Address

38-39 Shires Ln, High St, Leicester LE1 4FQ, United Kingdom

Website

www.boots.com

Contact

+44 116 262 4149

Rating on Google Maps

4.30 (407 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 7 pm
  • Sunday: 11 am to 5 pm
  • Monday: 8:30 am to 8 pm
  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) helpful (7) products (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Karen E. 2 years ago on Google • 362 reviews
    Inside the highcross shopping centre. Small but with quite a good range. Popped in to get lateral flow tests and the pharmacist was quite abrupt (they must be sick if it by now) most staff are lovely though. No self checkouts so you have to queue meaning purchase can be a bit slow. Small mezzanine second floor for seasonal, photography and baby items.
    1 person found this review helpful 👍

  • 4/5 A M. 2 years ago on Google
    The store is quite small but still have a large variety of products. Friendly and helpful staff. Busy at times but service is quick.
    1 person found this review helpful 👍

  • 5/5 Red M. 2 years ago on Google • 450 reviews
    Almost complete product they have, i buy this eye drop twice and have no problem. They have also if you want to buy meds from doctor prescription. If there are more variant brand lets say Makarizo product it would be perfect for me😀

  • 4/5 Lesley T. 9 months ago on Google • 385 reviews
    I always find Boots a great shop for medicines, personal hygiene products, make-up and vitamins etc.. Staff are caring and helpful.

  • 1/5 Mark B. 1 year ago on Google • 269 reviews
    Appalling experience. Went in for weight loss products. Staff did not smile or say goodmorning. When asked for directions told in health section. Had to take ticket from shelf which said go to till for product. Till staff said had to go to pharmacy till. Pharmacy till testify said product is on shelf and took me there and then said go to main till. Main till said couldn't serve me as only person on till. "Could they perhaps get someone" Told no as everyone busy..shelf stacking surley shouldn't take over customer service. Eventually someone went to stores only to come back with wrong product and then came back saying out of stock. No apology..or willingness to see if Boits fosse park would have any in stock. Shop small...confusing layout.. See my review for Boots fosse Park for a balance in review of boots

  • 5/5 Aaron M. 1 year ago on Google • 104 reviews
    Very helpful and friendly staff. My prescription was late going in (my fault) and I needed an injection which they hadn't in stock so the pharmacist made a few phone calls and managed to get my injection in another store the next day. Above and beyond.

  • 2/5 L B. 1 year ago on Google • 88 reviews
    Shame the lift is always out of service and the baby section is on the second floor! Fix your lift please as mums with prams are unable to pick up baby essentials! You are losing business.

  • 5/5 Bosmiya B. 10 months ago on Google • 84 reviews
    A person help me to understand medicine n vitamins inside it Great help

  • 2/5 Rebecca C. 1 year ago on Google • 82 reviews
    Unfortunately had a bad experience here. The whole store was run by extremely young people very odd? Also they tried to over charge me for an item and when I questioned it they seemed to take ages to figure out the refund I was owed and it took 2 attempts to get it right! I had to tell them the amount I was owed as they didn't seem to be able to work it out. If I were the manager of this store I would be worried as I bet the sums don't add up. Personally I wouldn't shop in there again.

  • 5/5 Towera C. 1 year ago on Google
    My favourite place,enjoying buying health products

  • 5/5 Maureen T. 1 year ago on Google
    Love boots & the staff are always very helpful & cheerful too

  • 5/5 Safwan S. 1 year ago on Google
    Very helpful and friendly staff. Store open till 8 makes it more convenient for working people.

  • 4/5 Mantas P. 1 year ago on Google
    You can buy a lot, sometimes more than you think you will find, the Shop isn't that Big, but the Stuff in there Quality!

  • 5/5 Ameetta A. 1 year ago on Google
    So helpful staff. Nice place for shopping.

  • 5/5 Katherine F. 1 year ago on Google
    Very happy with my new products at the christian dior counter excellent service from the assistance will be back soon boots gallowtree gate leicester

  • 4/5 Michael N. 1 year ago on Google
    Wonderful combination of drugstore ,healthcare and beauty care products..

  • 1/5 anran z. 5 months ago on Google • 2 reviews
    Worst boots store ever. 1. Wrong price label. I found it when checkout 2. Bad service. the staff don’t believe me when I tell him that the price label is wrong. He come to see the label twice and finally tell me to wait for his colleague - a silver hair lady to help me. But they never come. She come to serve another lady who arrives later than me. We just stay there for a million year. I also complaint it to Boots official website.

  • 5/5 Pauline L. 1 year ago on Google • 2 reviews
    Went to No7 stand for advice on tinted moisturiser, the girl was so helpful with the correct colour, I also bought a lip pencil, again on her advice and a lipstick, fantastic service. Thank you


Call +44 116 262 4149 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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