Pet City Cockburn image

Pet City Cockburn

Pet store Aquarium shop Reptile store Bird shop

😠 I called up about a rabbit that had been in the store for a few months. I said I would be in within 2 hours to purchase him. I was told on the phone that it was fine because nobody would be coming in for him anyway. When I got there and asked for the rabbit they tell me that he was sold an hour ago,... People often mention staff, friendly, Great, helpful, service, great, fish, range, store, Good,


Address

30/87 Armadale Rd, Jandakot WA 6164, Australia

Website

www.petcitywa.com.au

Contact

+61 8 9414 7333

Rating on Google Maps

4.50 (145 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 5 pm
  • Monday: (Monarch's Official Birthday), 11 am to 5 pm, Holiday hours
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm
  • Saturday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: staff (31) friendly (16) Great (16) helpful (14) service (13) great (13) fish (13) range (12) store (11) Good (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 unfortunately e. 3 years ago on Google
    I called up about a rabbit that had been in the store for a few months. I said I would be in within 2 hours to purchase him. I was told on the phone that it was fine because nobody would be coming in for him anyway. When I got there and asked for the rabbit they tell me that he was sold an hour ago, after I called and after I was assured he would be there when I got there. I drove well out of my way to collect him. I'm glad he found a home but extremely disappointed with the service from the staff regarding the situation.
    5 people found this review helpful 👍

  • 2/5 Neville A. 3 years ago on Google
    This shop has a great variety of all sorts of animals from fish, snakes and many more. Plenty of staff and very clean and well organised BUT We bought a replacement guniepig for the family. We found a 8 week old at Pet City Cockburn. Because he was so young and new to the shop the staff informed us we could pay for him and they would call us when he is ready. They did not phone. I called them and the staff lied saying they had called. Another few days before we can pick him up. But they will call. Again NO phone call even though I confirmed the number. This happened 3 times. Not happy with the way the staff did not keep to their word.
    2 people found this review helpful 👍

  • 5/5 Kyl B. 5 years ago on Google
    Amazing place, huge selection and very knowledgeable and helpful staff. I look forward to going there, as everyone is treated like family. Seeing Sasha is always a bonus too ! 😀
    1 person found this review helpful 👍

  • 5/5 Samantha G. 5 years ago on Google
    I would highly recommend coming to Pet City cockburn. I bought two little fur babies and they were (still are) in great health. Animals are clean and we'll looked after. They have a great variety of animals, toys, cages, cleaning products, tools, training instruments and much more! They have so much stock in all sorts of size, shapes and colours so if your someone like me who likes to colour coordinate things, this is the place for you! Thank you to the great staff and friendly atmosphere for making me one happy customer.
    1 person found this review helpful 👍

  • 5/5 Linden M. 6 years ago on Google
    Lots of corals to choose from!
    1 person found this review helpful 👍

  • 5/5 Mitchell S. 4 years ago on Google
    Not enough pets need more pets
    1 person found this review helpful 👍

  • 1/5 Mark Zeyad D. 4 years ago on Google
    There is no website It went to Facebook page
    1 person found this review helpful 👍

  • 4/5 Kim F. 2 years ago on Google
    Great staff and service but unfortunately the prices aren't that competitive which is really important at the moment.
    1 person found this review helpful 👍

  • 5/5 Simon Kong Win C. 5 years ago on Google
    Good range of Corals and well priced ! Compared to the other shops, (even after membership discount of the other shop) , you will get more coral (bigger section) and still be cheaper!

  • 5/5 Andrew J. 5 years ago on Google
    Best place for corals on Perth

  • 5/5 Vincent S. 5 years ago on Google
    Out of the way but anybody with a reef tank should visit. Great selection of Corals and tank up keeping products from The Aquarium Guy. Loved it.

  • 5/5 Jan V. 5 years ago on Google
    Great prices and good variety of stock.

  • 5/5 Jayne M. 4 years ago on Google
    Helpful and informative staff

  • 5/5 Adam G. 4 years ago on Google
    Always give amazing service, nice range of coral

  • 5/5 Call H. 4 years ago on Google
    Great service and knowledge

  • 5/5 Aaron K. 5 years ago on Google
    CORAL HEAVEN.

  • 5/5 S S. 5 years ago on Google
    Awesome range of corals and very reasonably priced. Laurance is always helpful and very knowledgeable. Coral heaven!

  • 5/5 Stephen H. 5 years ago on Google
    Some of the best coral available in Perth. I found Laurance very helpful. His knowledge of coral is second to non.

  • 5/5 Bernie S. 4 years ago on Google
    Superior products, knowledgeable staff and great prices! 😊

  • 4/5 Julia A. 4 years ago on Google
    It's a family run so you need to checm before you come. But have fresh corals and fish stock with better quality than pet shop I think. Also have fresh brine shrimp for your seahorses.

  • 1/5 Luke S. 3 years ago on Google
    Wasnt open nothing was said online or on facebook

  • 5/5 Max B. 3 years ago on Google
    Amazing service, amazing range of coral and sea life 👌👌 could not recommend enough

  • 5/5 Shane H. 3 years ago on Google
    Easy going place to shop. They explained about not always being open and to check face book page prior to coming. To me this is not an issue when you see the quality of stock they are selling. Was worth the hour and a half drive to visit.

  • 5/5 Jess T. 3 years ago on Google
    I've been purchasing from here for years, the staff are great, so friendly and full of helpful advice. Definitely recommend. I no longer live in this area but I now drive out of my way to return to this store

  • 4/5 Teresa P. 7 months ago on Google
    I’ve never been to pet barn just wondering if they sell puppies

  • 1/5 Clayton R. 1 year ago on Google
    Over $50 for 2 small rats Extremely expensive shop

  • 5/5 Sue B. 10 months ago on Google
    Plenty of pet supplies, free dog wash. Small range of live pets, I was looking at budgies, lots of them.

  • 5/5 Jack J. 1 year ago on Google
    Staff are always friendly and happy to assist in any way from giving friendly advice to lending a hand where the owner is getting more of a wash then the dog in the FREE dog wash facilities they have.

  • 5/5 Uditha J. 1 year ago on Google
    Good place to buy pet related stuff near success. I went to buy some fish for my new tank and actually on of the ladies there help me a lot with finding the right type of fishes and what to do and what not to do. She even explained what’s happening in the water system when we add these chemicals and how it effects fishes and plants and stuff.

  • 1/5 Johnny A. 11 months ago on Google
    Been going here for year's but the new manager seems abit uneducated not to mention rude, you dont turn your back on a customer that is trying to explain something to you She tried to charge me $30 for a shipping fee after i price matched some dog biscuits online How can you charge customers shipping fee's for items you have in the store? That's just ridiculous Go to Pet Barn and you won't have this problem

  • 5/5 Rdilm Y. 1 year ago on Google
    Nice clean store and friendly staff.

  • 5/5 Jarrad T. 1 year ago on Google
    Happy with fish selection, price & quality..

  • 5/5 Paul L. 1 year ago on Google
    Always friendly staff who consistently offer help and store is always being cleaned & stock levels kept up

  • 5/5 Adam S. 5 years ago on Google
    Always friendly and very good prices on Corals and fish. My new go to place for Corals.

  • 2/5 Prismatic 1 year ago on Google
    Website is down and broken, but pet stores are amazing.

  • 4/5 Martin “Smarty” J. 2 years ago on Google
    Good free self service dog wash. The water wasn't warm but that's fine in hot weather.

  • 5/5 Shane R. 1 year ago on Google
    Always found the staff at this store helpful and polite. The free dog wash is a bonus. Great store and great staff!

  • 5/5 Amy H. 1 year ago on Google
    I rushed into Pet City Jandakot a week or so ago, baby on hip, trying to grab 4 meat rolls for the pooch (and failing by dropping them on the floor). A gorgeous staff member named Jeremy helped pick them up, carry to the register for me, and even brought them out to my car. I just wanted to say a BIG thank you to Jeremy, you were so kind and really helped a frazzled mum out. Pet City are lucky to have such a fabulous staff member on board!

  • 5/5 Kerman P. 2 years ago on Google
    Excellent customer service by Amy. She kept us informed through the process about the delays in the fish tank stand arrival. Was always pleasant and apologetic for the delay. Once the products arrived she was extremely helpful in guiding us with setup and shared her knowledge about fish and gave us information leaflet to help us with our selection. Good job Amy keep it up

  • 4/5 Chris T. 6 years ago on Google
    Random place in the middle of nowhere where you can pick up some great bargains on fish and coral.

  • 4/5 David C. 6 years ago on Google
    Plenty of stock and great staff.

  • 4/5 Ryan W. 3 years ago on Google
    Coral and fish barn have a large variety of corals and fish. I would say they have alot of the lower end stock but not to much high end corals and fish. But still worth the drive to go check it out.

  • 5/5 steven s. 3 years ago on Google
    Free dog wash, they even have doggies shampoo and conditioner! A paradise for your pets!

  • 5/5 Sandy C. 4 years ago on Google
    Lovely and clean store. Everything well set up if unable to find what your looking for one of the friendly staff willy to assist

  • 5/5 Nathan H. 4 years ago on Google
    A very nice but small pet store, the staff are very happy and helpful, if you want some scorpions or tarantulas this is the place to go.

  • 5/5 Patricia H. 4 years ago on Google
    Great store with very friendly staff and you can wash your dog for free!! I have always gone there when looking for something for my furry friend and never been disappointed.

  • 5/5 Enza B. 4 years ago on Google
    Very helpful and friendly staff.

  • 5/5 Dillon B. 4 years ago on Google
    Staff are A+ we also love our little budgie, good selection of bird toys and at a reasonable price

  • 5/5 Daz R. 3 years ago on Google
    Friendly WA business, my dog loves it here

  • 5/5 Stephen G. 3 years ago on Google
    Good variety and friendly staff

  • 4/5 Mark C. 3 years ago on Google
    Good range and good prices

  • 5/5 Hament C. 3 years ago on Google
    Great service and had everything we needed!

  • 5/5 Regis P. 4 years ago on Google
    Helpful staff

  • 5/5 Carolyn K. 3 years ago on Google
    Greeted in a friendly manner and great range for my dog. And for everyone they have crawling critters to flying parrots and Guinea pigs to chickens 😊

  • 5/5 Jayde J. 3 years ago on Google
    Large variety of food, toys bedding etc always great you when you walk in

  • 5/5 Pheonix A. 3 years ago on Google
    There is usually a bargain here And plenty of supplies for your pets, always worth a visit

  • 5/5 Aaron 3 years ago on Google
    Great selection of pets! Store is well presented, making it easy to find whatever you need!

  • 5/5 John Zammit 3. 5 years ago on Google
    Great staff that know their stuff.

  • 5/5 Kellie L. 3 years ago on Google
    Always helpful and will order products in if they can for you. Knowledgeable in all areas of pet health, especially reptiles. Are also able to conduct a reptile transfer between reptile licences.

  • 5/5 Jodi d. 3 years ago on Google
    Great little pet shop for fish supplies. Never had a problem buying fish from here.

  • 4/5 registered p. 3 years ago on Google
    Good service and a great range of products

  • 4/5 John R. 4 years ago on Google
    Good selection

  • 5/5 Johan S. 5 years ago on Google
    Pretty good store

  • 5/5 Pam B. 5 years ago on Google
    Really nice staff very helpful

  • 5/5 Emma O. 5 years ago on Google
    BEST EVER FOR REPTILE FOOD. LOVE LOVE LOVE THIS PET SHOP

  • 5/5 Nathan O. 5 years ago on Google
    Staff always greet with a smile, they're friendly and super helpful, if you can't find something they will ensure they assist you so you're satisfied. Great, consistent service 👌

  • 4/5 Nicola B. 5 years ago on Google
    Very helpful,friendly staff,that show interest in your dog.Good range of products.

  • 3/5 Mrdaveohdave 5 years ago on Google
    Great service, range not as large as others tho

  • 5/5 Kyle L. 5 years ago on Google
    Good service, nice place with all range of pets

  • 5/5 Oscar Augusto Moreno M. 5 years ago on Google
    Best hay for Guinea pig

  • 5/5 C L. 5 years ago on Google
    Very friendly staff and very helpful. They also stock a great range of gear and toys.

  • 1/5 Muhammed G. 5 years ago on Google
    We came in opening hours but there was no one. Gps took us this door at the photo but it seems like there is no life here for so long. Very disappointed. I even called them to check, no one picked up.

  • 5/5 Marie D. 4 years ago on Google
    Staff are very helpful

  • 4/5 Majid G. 4 years ago on Google
    Good place to buy pet stuff

  • 5/5 Mark R. 4 years ago on Google
    Great dog wash

  • 4/5 GhostGirl 4 years ago on Google
    Staff are super friendly and always willing to help and answer questions. The only concern I had was for the Cockatiels and love birds. When I was there I noticed one the Cockatiels being a bit nasty towards the other Cockatiels and one of the love birds has started feather plucking on the chest. Other then that really good 🙂

  • 5/5 Krystle B. 4 years ago on Google
    Great service and material. I really enjoy a good chat with the staff.

  • 5/5 Karen P. 4 years ago on Google
    Found our fur baby. Great people.

  • 5/5 Carla B. 4 years ago on Google
    Helpful staff eager to help you

  • 5/5 Jamie G. 4 years ago on Google
    Great products, informative staff, they upsold everything to me but I never felt pressured to buy everything and the products suggested were perfect for my very fussy puppy he loved all his new chew toys


Call +61 8 9414 7333 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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