Southern River Family Practice image

Southern River Family Practice

Medical clinic

👍👍 Been coming here for over 7 years now. No matter which doctor you see here they are all very compassionate and caring doctors. They aren't your typical doctors that just rush you in and out with a quick script. They do full checks to make sure your getting the best care and treatment plan. They foll... People often mention doctors, staff, time, practice, pain,


Address

Southern River Shopping Centre, Shop/17 Ranford Rd, Southern River WA 6110, Australia

Website

southernriverfamilypractice.com.au

Contact

+61 8 9398 8999

Rating on Google Maps

4.50 (92 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 am to 5 pm
  • Friday: 8:30 am to 5 pm
  • Saturday: 9 am to 3 pm
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm
  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: doctors (10) staff (9) time (9) practice (8) pain (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 olivia j. 1 year ago on Google
    Been coming here for over 7 years now. No matter which doctor you see here they are all very compassionate and caring doctors. They aren't your typical doctors that just rush you in and out with a quick script. They do full checks to make sure your getting the best care and treatment plan. They follow up appointments, scans and blood work. Everyone in this gp clinic including the front office staff are lovely to deal with. Wouldn't bother going anywhere else.
    5 people found this review helpful 👍

  • 5/5 James N. 3 years ago on Google
    Amazing practice, very clean, air conditioned, the doctors are all very lovely people who give attention to detail medical treatments. Plenty of seating and never kept waiting very long if you have booked an appointment. Additionally you can currently as of writing this download an app to make your appointments if you prefer. Highly recommend coming here for your medical needs.
    5 people found this review helpful 👍

  • 5/5 Megan C. 1 year ago on Google
    Southern River Family Practice is an amazing practice. Everytime I have had to attend either for Myself or one of my children We are shown care, support and professionalism. Especially by Donna and Vaidehi at the front desk and all 3 of the GP's. Dr Dinesh, Dr Nandar & Dr Chan. They go above and beyond to help and if they are unable to they attempt to find other options for you. On numerous occasions the Doctors and Donna have remembered me and my children and have asked about a previous visit and checked that we are okay. I am very impressed. I have been attending this surgery for years and I don't plan on changing if I can help it. On the odd occasion that I have had to attend another surgery the service/care has not come close to what I receive at SRFP. Would love to see the staff get some well deserved recognition :)
    4 people found this review helpful 👍

  • 5/5 Kat C. 2 years ago on Google
    We have been coming for years!! I find the doctors very caring and personal. I find the Donna at reception amazing she is always lovely and takes the time to get to know you, and I find the doctors and reception staff do their best to help in any situation!
    3 people found this review helpful 👍

  • 5/5 Nathan T. 2 years ago on Google
    Great place friendly doctors. Dr Dinesh is like no other doctor in the area , makes the time to listen and help . Reception staff are amazing Donna cares and listens to what you need.
    3 people found this review helpful 👍

  • 5/5 Dayle C. 3 years ago on Google
    I have had good experiences with this practice, the reception staff is wonderful and the doctors are thorough! I also like the nurse, she was very nice and understanding when my daughter needed her immunisations! Highly recommend this practice, my sister also takes herself and her children and she recommended this practice to me!
    3 people found this review helpful 👍

  • 5/5 Vanessa B. 2 years ago on Google
    Extremely friendly and professional reception staff, we have been attending this practice for some time now and are very happy with both the service from the reception staff and our health care from both doctors. We understand sometimes there is a wait for the appointment but these things are out of everybody's control, I'd rather wait knowing we will get the same attention during our appointment rather than feeling rushed through by the GP.. highly recommend southern river family practice.
    2 people found this review helpful 👍

  • 5/5 Terry B. 11 months ago on Google
    Dr Chan is the most amazing Doctor. She is so methodical and caring. She listens and acts quickly and follows up. She is the best Doctor myself and my wife have met. Thank you so much for being so professional and caring. You are a legend ❤️❤️❤️
    2 people found this review helpful 👍

  • 5/5 joe o. 1 year ago on Google
    Excellent Service over many years. Reception staff friendly & helpful. Doctors efficient, helpful & available.
    1 person found this review helpful 👍

  • 5/5 Mildred R. 10 months ago on Google
    Always nice to go and be greated with a smile. Specially Donna she is a gem! All the doctors there are always listening to your concerns and give you the right treatment. Been going there for 9 years now and very professional!
    1 person found this review helpful 👍

  • 5/5 Wilson T. 1 year ago on Google
    The main reason we chose this family practice is because of the recommendations from friends. All doctors and staff are very professional, helpful and kind. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Allan B. 9 months ago on Google
    The receptionists are kind and friendly.They are patient and communicate information well the first time. The ambiance of the whole clinic is calming and relaxing
    1 person found this review helpful 👍

  • 2/5 Carrisa & Steve I. 2 years ago on Google
    I attended this clinic on 14 Feb after completing an initial course of antivirals, antibiotics and nerve pain relief prescribed to me on January 8 after presenting to Armadale Health Service with serious negative effects following my COVID booster (Pfizer) shot on January 1, which also resulted in me contracting Shingles, which spread rapidly and was very debilitating. The hospital only prescribed my a single course of medications and no repeats, which I queried and was told the single course should be enough. The initial course of medications did slow the spread of blisters and sores to and extent, but was still evident and painful by the time the course had been finished, hence the SRFP visit as I was concerned about relapse. Following the course, I was still symptomatic and in quite some pain, and attended SRFP to discuss this and suggest repeats of medications to continue treatment to better resolution, but was told it was not necessary, but the doctor did prescribe repeats of the nerve pain medication, which was never really effective. Now, by March 1, the original scarring, hypersensitivity and pain of the original outbreak is returning rapidly, with pain levels increasing and it does not seem long before the eruption of blisters and sores will happen again. I now have to return to SRFP for a telephone consult (no face to face consult available for some reason) and plead this case of ongoing medications that I wanted to be repeated the last time I visited on 14 February, and I feel I would be much better now, two weeks later, if the original medications had been repeated and not left the infection half treated, only to reappear once again. Why did nobody listen to my concerns, either at hospital or SRFP? I do not know if a single course of antiviral, antibiotics and never pain relief is sufficient to resolve shingles and its symptomatic effects, but in this case, just a month after prescription with no repeats, it certainly feels and looks as it it had not been sufficient, and is getting worse again. Not happy, and I have little leave left to stay home again if required, as out of sick leave, having been told to take a week off following the initial hospital presentation. Not happy.

  • 1/5 r k. 5 months ago on Google
    The receptionist who took my call today was abrupt and rude. Which was disappointing because usually the receptionists there are so lovely and accommodating. I called to cancel my appointment as I’m sick and all she said afterwards was “thanks” and hung up. No follow up if I wanted to reschedule it which I did.

  • 1/5 Troy T. 5 months ago on Google
    Absolutely terrible g p! The second time I visited this gp And each time had to wait well over an hour. They waste your time and offer no apologies or excuse


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