2/5 Florinda De Cenzo S. 6 months ago on Google
Let
me
start
saying
that
I
have
been
a
Cossetta's
customer
for
nearly
20
years
even
before
the
Pasticceria
opened.
I
have
never
given
a
bad
review
even
though
the
food
was
not
always
the
best
and
the
pastry
at
times
were
soggy.
Today
11/12/2023
was
probably
the
worst
customer
service
ever.
We
stopped
at
Cossetta
to
pick
up
some
pastries
but
my
son
was
hungry,
thus,
we
purchased
a
slice
of
pizza.
While
I
was
ordering
the
pastries
this
teenager
by
the
name
of
Angel
came
from
behind
the
counter
and
went
straight
to
my
son
and
told
him
he
couldn't
eat
pizza
at
that
table.
I
immediately
intervened
and
let
the
employee
know
that
he
was
just
waiting
for
me
while
I
was
ordering
the
pastries.
He
insisted
he
couldn't
eat
there!
My
son
was
literally
at
the
table
for
5
minutes,
no
other
customers
waiting
to
be
sitted,
there
were
plenty
of
other
empty
tables.
It
was
obvious
that
this
teenage
boy
"Angel"
harrased
my
son
simply
because
he
was
another
teenager
not
knowing
that
mama
bear
was
right
there
ordering
pastries.
I
can
understand
if
they
were
busy
and
there
were
customers
waiting
to
be
sitted,
however,
the
pasticceria
was
not
busy
at
all!!
If
the
employee
paid
more
attention
he
would
have
noticed
that
the
pizza
was
to
go
..
we
were
about
to
leave
anyway!
In
addition,
through
the
commotion
the
other
employee
that
took
my
order
not
only
she
didn't
take
my
order
correctly
but
she
also
didn't
put
one
of
the
pastries
in
the
bag..
a
nice
customer
came
running
after
us
and
gave
us
the
pastry.
What
a
nightmare!!
The
pastries
were
good
this
time!!
Overall
horrible
experience!!