2/5 Anthony O. 1 year ago on Google • 13 reviews
Moved
into
the
area
within
the
last
2
years
and
was
looking
to
get
our
kids
(ages
6
&
8)
into
some
sort
of
program.
Information
online
was
appealing,
but
prior
to
making
Any
commitments
we
had
a
variety
of
questions
we
wanted
answered.
We
live
relatively
close,
so
we
decided
to
drive
by
in
hopes
of
speaking
person
to
person
and
seeing
the
facility
first
hand
with
our
kids
to
determine
if
it
would
be
a
good
investment.
When
we
showed
up,
we
accidentally
walked
into
the
wrong
door
near
the
parking
lot.
I
greeted
a
worker
that
was
walking
out
and
they
absolutely
ignored
my
greeting
and
allowed
us
to
walk
right
in
to
the
kids
area.(definitely
a
safety
concern)
when
we
realized
we
were
in
the
wrong
spot,
we
walked
out
and
around
the
building
to
the
front.
We
were
greeted
at
the
door
and
we
stated
our
purpose
of
the
visit
(speak
with
someone
about
classes,
enrollment,
trial
class,
prices
per
class,
packages
etc)and
the
gentleman
up
front
walked
off
to
get
guidance
and
came
back
and
directed
us
to
their
website.
When
I
expressed
that
I
viewed
the
website
and
I
had
additional
questions
the
worker
said
“due
to
COVID
we
are
not
conducting
any
in
person
registration”.
I
reiterated
my
reason
for
the
visit
(
which
was
a
Q
and
A)
and
the
worker
continued
to
direct
me
online
and
refused
to
assist
our
needs,
then
proceeded
to
apologize
and
tell
us
to
have
a
good
day.
I
have
2
stars
cause
I’m
sure
it’s
a
good
facility,
but
it
was
a
terrible
first
impression
for
us.
On
the
other
hand,
We
went
to
a
neighboring
Gymnastics
facility
and
AS
soon
as
we
walked
in.
We
got
greeted,
they
answered
all
question
we
had
and
reviewed
all
available
information
with
us.
They
also
gave
us
a
tour
of
the
facility
and
took
care
of
all
questions
and
concerns.
Fast
forward
one
week,
my
daughter
and
son
are
both
signed
up
for
2
separate
classes
and
truly
earned
our
business.
7 people found this review helpful 👍