Marek Ashley Commerce Square image

Marek Ashley Commerce Square

Beauty salon Hair salon Unisex hairdresser

😠 I have been coming to this salon for many years. I have always been a satisfied customer. I went into the salon to get a haircut last Friday and I asked for someone who has experience with dealing with hair extensions and she told me she does. She round brushed my hair after my haircut so I couldn't... People often mention hair, salon, told, wanted, amazing, stylist,


Address

931 W Liberty Dr, Wheaton, IL 60187

Website

marekashley.com

Contact

(630) 510-7755

Rating on Google Maps

4.90 (317 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 4 PM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 12 to 8 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: hair (29) salon (13) told (8) wanted (7) amazing (7) stylist (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 gloria z. 1 year ago on Google
    I have been coming to this salon for many years. I have always been a satisfied customer. I went into the salon to get a haircut last Friday and I asked for someone who has experience with dealing with hair extensions and she told me she does. She round brushed my hair after my haircut so I couldn't see it straight and when I finally washed my hair, this is what it looked like. When I called to complain, Ron, the new owner blamed it on my extensions slipping but I told them they are in place as before, also when I asked Ron if you are supposed to cut extensions while the hair is wet or dry and he told me you can cut it either way and the reason I asked because I remember I usually get my hair extension cut while it's dry but this time I got it cut while it's wet. They offered to refund the hair cut but what I wanted is my extensions replaced because now they cut 7 inches off it. Ron told me that since I did not have my extension installed at his salon, he won't cover my extension. The end product is my extension is in the same position minus several inches of length. I wish everyone well but I just want people to be informed and be careful. Lesson learn. 😭😭😭😭
    2 people found this review helpful 👍

  • 1/5 Arashpreet K. 1 year ago on Google
    I have written a glorious review for this salon before because of the amazing experience I had with a stylist who does not work here anymore. However, after she left, I decided to give another stylist a try and I went to Macie for a trim and blowout. I had specifically told her that it took me 6 long months to grow my hair out due to a health condition, and that I only wanted a trim - I even showed her pictures of what my previous stylist had done. Please tell me why even after having explained everything, she chopped more than half of my hair off with unflattering layers. My hair is curly, so when in natural form, it barely hit my chin level after the haircut. When I told her that she went too short, her response was, 'Well, the good thing is it is going to grow back.' I am so, so disappointed with her and the management. It has been 3 months since the incident, and I kept quiet but noticing how my hair has not grown, I am frustrated and disappointed. This needs to be a lesson for these stylists that for some of us, it is not easy to grow our hair out, and if I trusted you with my hair, I expected proper communication and checking in with me before chopping half of my hair without asking me. I had talked to someone at the front desk after the incident and I was asked to come back after my hair grows out to work with another stylist. But what am I supposed to come in with when my hair has barely grown. I went to Macie due to all the amazing reviews but I am not coming back to her again.
    1 person found this review helpful 👍

  • 3/5 Suzanne M. 1 year ago on Google
    I’m disappointed in the cut and style - color is great but the cut and style is nothing like the photo. And, I kept asking, will my hair do this - will my hair look like this? I was told, yes. But I left the salon without my hair being styled as the photo and my hair doesn’t look even close to what I wanted. They offered me to return at no charge - but my hair is too short in the front and sides to even do what the photo showed - so I cancelled- annoyed - upset! And I hate my haircut!!!!
    1 person found this review helpful 👍

  • 5/5 TINA P. 1 year ago on Google
    **Update** I have gone back to see Macy and I absolutely love the cut and color again...already booked my next 2 appointments.......This was my first time at Salon Neapolitan and Macy was amazing! She took the time to ask questions about what I was looking for and had great suggestions. My cut and color have gotten many compliments
    1 person found this review helpful 👍

  • 5/5 Karlie F. 1 year ago on Google
    Macy is absolutely wonderful! She is pure magic! She did an amazing job on my cut and color. She truly has a special talent. She is very thorough and listened to all my concerns & questions. I HIGHLY recommend her.
    1 person found this review helpful 👍

  • 5/5 Colleen D. 2 years ago on Google
    This salon was incredible! The service was great and Macy saw my vision and made it happen! I got a reverse balayage with lowlights and I love it so much! This is exactly what I wanted and more!!!!!! She even styled my hair naturally at the end with the "rake and shake" method, I loved that I walked out of the salon feeling like a better version of me!
    1 person found this review helpful 👍

  • 5/5 Joe 1 year ago on Google
    I brought my daughter in for a haircut and style, and she loves her new look! Nicolle did a fantastic job advising my daughter on how to care for and style her curly hair.

  • 5/5 Theo M. 1 year ago on Google
    Went to see Autumn for a root touch up and hair toning. My hair is the perfect cool winter brunette with dark blonde highlights! And it is super glossy and healthy…don’t know how she does it, but she’s amazing!

  • 5/5 Morgan N. 2 years ago on Google
    I got my hair cut and styled here for the first time last week. The salon was clean and followed COVID protocols. Amanda was a wonderful stylist to work with and did a great job! I will be going back here for sure!

  • 5/5 Rebecca V. 8 months ago on Google
    KT is an amazing stylist. I have had her cut my hair a few times and she listens to my ideas but also makes great suggestions. The salon seems busy but I’ve always been able to get an appointment on the day I wanted.

  • 1/5 Kristin T. 8 months ago on Google
    Marek Ashley purchased my previous salon in Wheaton which I didn't realize until I called to make an appt with my favorite stylist. What a complete disappointment :( Receptionist on the phone was rude and told me they had no openings for the next 3 months, which turned out to be false. When I arrived at the salon the same person was very cold and unwelcoming. My biggest disappointment was when I got the bill which reflected a 30% increase from my last visit. There is no reason for this other than greed. This is a suburban salon in an office park next to the train tracks not some high rent place in the city. New owners obviously are making a money grab. Will not return and do not recommend. NOTE: Macy is wonderful and did not overcharge me!! The staff MADE IT VERY CLEAR that the new owner changed the pricing. Shame on you for trying to pass the blame onto an employee.

  • 5/5 Christina E. 10 months ago on Google
    I got my hair done by LJ and she was amazing! I had hip length hair and I wanted to chop off about 12 inches to get a wolf cut with curtain bangs. LJ was extremely knowledgeable and walked me through what I would need to do to maintain the cut. My hair came out exactly what I wanted. The salon is very nice, and everyone was extremely friendly and professional. I cannot wait to come back.


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