Massage Envy image

Massage Envy

Massage therapist Spa Massage spa Facial spa Skin care clinic Day spa Sports massage therapist Reflexologist Aromatherapy service

One of the Most Reviewed Massage therapists in Norwalk


Address

607 Main Ave Ste 9, Norwalk, CT 06851, United States

Website

locations.massageenvy.com

Contact

+1 203-846-1000

Rating on Google Maps

4.40 (207 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: massage (15) Vanessa (10) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tami O. 11 months ago on Google • 11 reviews
    Amazing experience with the entire staff. But especially the awesome dedication and focus on the issues from Vanessa. Vanessa is one of the most gift massage therapist I have experienced. I cannot express enough gratitude for the work she performed. She eliminated my pain in one session. I cannot wait to return for another session with her. Thank you!

  • 5/5 Joe V. 4 months ago on Google • 4 reviews
    What a great experience, the place was clean and quiet, the staff is amazing especially Amanda and the massage was one of the best I've ever had!! I hgihly recommend this location !!!

  • 5/5 Christine S. 1 year ago on Google • 4 reviews
    Great massage by Brian, 1st time I received a massage from him and it won't be my last! 😍 And Joe and Vanessa are the best! They've been my massage therapists for years, love them they know exactly what areas to address without me even having to tell them. I hope the 3 of them never leave 🙏

  • 5/5 Denise N. 11 months ago on Google • 3 reviews
    Brian is the best masseuse I’ve ever been to EVER. He knew all the correct triggers points and was able to not only pin point my issues but give me suggestions on what changes I can make at home. I never really write reviews but I had to for my main man Brian. He’s fantastic!

  • 5/5 Robyn M. 1 year ago on Google • 3 reviews
    Vanessa was great! She listened to how I was feeling, and targeted specific areas. I can already feel my mobility improving. Would highly recommend!

  • 5/5 Amanda W. 1 year ago on Google • 3 reviews
    Vanessa was amazing to work with. She really got invested with my muscles and what was going on with them as well as also teaching me ways to better my posture and better stretches to prevent the issues in my shoulder

  • 5/5 Dawn V. 9 months ago on Google • 3 reviews
    Brian is a very skilled massage therapist. He has improved chronic pain that I’ve had for years! I hate to let my secret out because it is already difficult to get in to see him. Joe is very good, knowledgeable and professional also. I joined after my first session with him.

  • 5/5 MaryBeth B. 1 year ago on Google
    I have been using Vanessa for years and she is amazing. Unable to get her I tried Patricia and she is also an amazing, talented Massage therapist. Can’t wait to go back!

  • 5/5 Lolita C. 11 months ago on Google
    The place is clean and quiet. One can truly relax with the soft background music. But most of all, Brian did a good job to pinpoint the source of the pain and how to remedy it. Thank you!

  • 3/5 Lynn H. 1 year ago on Google
    My massage was great, but I had difficulty relaxing because the music that was playing was horrible for relaxing. I had to have Patricia turn it off. The toilet in the ladies room didn’t flush and when I went to the front desk to tell someone, it was empty.

  • 5/5 Quintin & Judy L. 1 year ago on Google
    Joe was amazing again! His method and the pressure he uses were perfect for me and I left feeling very relaxed. I look forward to my next massage with Joe.

  • 5/5 Matt N. 1 year ago on Google
    Vanessa provides an excellent massage. She is dedicated and took care to work out all my knots. Highly recommend!

  • 2/5 Annette A. 10 months ago on Google
    Very poor experience. After visiting Dermage Spa in Wilton this spa is no comparison. The session was not relaxing and it felt more like pinching than massaging.

  • 1/5 Katina A. 1 year ago on Google • 1 review
    Vanessa was amazing like always! If you need a good massage, ask for Vanessa! The customer service continues to get worse and worse. I arrived and my card for my payment didn’t work so I gave them another form of payment. They charged my monthly rate of $75, which went up from what it previously was. I went to have my service and then when it was time to checkout the person at the front counter tells me I owe $10 more dollars because I got a deep tissue massage. I have NEVER been charged extra for a deep tissue massage for the three years I have been going to the one in Norwalk, nor the 2 years I went in Wichita. Additionally, if they knew this was something extra, why didn’t the 2 people taking my money at the beginning mention it and take it then or at least warn me so I have a chance to make a financial decision, since clearly they knew this was a new practice. Why would you wait until I’m done and then inform your customer of this additional charge? One of the same people that helped me at the beginning and took my money was the same person at the end saying to me, this has always been a charge, they just haven’t been charging it. Again, if you knew that, why didn’t you say that to me at the beginning. They have no issues calling when they can’t get your money and threatening you by saying you won’t be able to get your service if your payment isn’t made, so give me the same attention and call when you are making by changes. I asked if they were under new management and they both said yes, well whoever the manager is needs to figure out how to communicate better with his clients if he wants them to stick around. Yes, I did ask for cancellation papers. Vanessa may be the ONLY reason I stick around.
    2 people found this review helpful 👍

  • 1/5 Rachel T. 6 months ago on Google • 2 reviews
    It is impossible to schedule a massage. There is no availability at all and the membership is a waste. I would not suggest getting the membership because you will be stuck in the contract for year and not even be able to schedule the massages you paid for. I can not even transfer the massages I paid for to other people for them not to go to waste.

  • 1/5 Mike M. 5 months ago on Google • 1 review
    First I want to start off with wishing there were a ZERO star option. This location has been getting more and more unprofessional as time goes by. From my initial appointment here I regretted coming here. The operational manager lady Amanda was very rude to her therapist who asked her a question after answering she proceeded to roll her eyes when the therapist turned away, wow! Then the unpleasant smell coming from her mouth when trying to sell me a membership was just absurd. They have complimentary mints, it doesn’t hurt to pick one up. My massage was great but coming out of my massage once again another manager lady named Sabrina was very pushy to sign up as a member and not professional at all. She may be young with not a lot of experience I think there needs to be new well trained management for this place to ever change for the better. And the call center was such a disservice to this location as well!


Similar Spas nearby

Last updated:
()