2/5 Rebecca J. 11 months ago on Google
Visited
twice
within
a
couple
of
days.
Applebee's
is
a
safe
go-to
place.
Food
is
reliably
good.
Unfortunately,
our
first
visit
was
a
5/5
visit
(thank
you
server
Jen!)
and
our
visit
last
night
was
a
-5/5.
Our
server
was
so
interested
in
hanging
out
chatting
with
her
friend
eating
alone
at
a
corner
table
than
checking
on
our
food.
We
ordered
an
appetizer
that
took
40
minutes
to
arrive.
I
am
pretty
sure
she
forgot
to
put
in
our
order.
Whatever
happened,
the
sampler
platter
arrived
lukewarm.
Mmm,
chewy
mozz
sticks,
gummy
boneless
wings,
and
we
didn't
get
the
dip
sauce
we
asked
for.
Entrées
eventually
show
up.
I
am
not
sure
what
is
going
on
with
the
potato
situation
at
this
Applebee's.
I
was
surprised
by
the
very
small
fry
portion
but
figured
it
was
a
one-off.
The
fry
situation
is
dire.
I
personally
am
not
a
huge
fry
fan
so
no
big.
But
my
husband
loves
his
fries
and
paid
the
1.99
upcharge
and
got
9
waffle
fries.
I
ordered
the
sweet
and
spicy
chicken
sandwich,
unfortunately
I
was
so
stressed
by
this
time
I
couldn't
eat
and
instead
brought
it
home.
I
ate
the
chicken
portion
later
and
it
was
ok.
My
husband
ordered
the
double
burger
and
received
burned,
dried
out,
gray
pucks
with
shredded
lettuce
stuffed
in
the
bottom
to
hide
the
concavity.
Black
char
and
burned
cheese
haloed
the
edges.
It
was
disgusting
but
not
wanting
to
risk
kitchen
revenge
by
sending
it
back
he
drenched
it
in
ketchup
and
choked
it
down.
Our
server
finally
returns
(food
was
delivered
by
others
-
one
who
commented
that
the
order
was
on
the
wrong
table)
and
asks
how
everything
is.
My
husband
said,
"Well,
to
be
honest
horrible,
this
was
the
worst
burger
I
have
ever
eaten."
The
manager
was
sent
over
and
we
explained
the
food
situation
(didn't
complain
about
the
poor
service).
My
husband
had
ordered
the
same
meal
in
our
first
visit
and
enjoyed
it
so
much
he
ordered
it
this
time.
The
manager's
response
"different
cook."
He
comped
the
burger
(not
the
waffle
fries)
and
we
left.
Our
business
doesn't
mean
much
but
we
probably
won't
be
back
for
a
while.