York Jewellers image

York Jewellers

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Jewelry engraver

One of the Most Reviewed Watch stores in Sydney


Address

Westfield Penrith, Shop 51A, Level 1/585 High St, Penrith NSW 2750, Australia

Website

www.yorkjewellers.com.au

Contact

+61 2 4721 0780

Rating on Google Maps

4.90 (593 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 8:30 PM
  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 4:30 PM
  • Sunday: 10 AM to 3:30 PM
  • Monday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: York (50) ring (47) Doug (33) Jewellers (31) wedding (27) recommend (21) engagement (20) team (20) jewellery (19) amazing (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Deanne St Q. 1 year ago on Google
    Amazing shop fantastic staff. Sue designed my wedding ring and my engagement ring which was made from my late grandma's rings. They both turned out beautifully. These rings mean so much to me and i love them so much. My soon to b husband us getting his wedding ring made there too. I cannot praise them enough. Thank you Sue and the team at York!!
    1 person found this review helpful 👍

  • 5/5 Courtney C. 6 months ago on Google
    Kellie was amazing in helping me select new earrings to replace a pair I had lost. She took her time to go through options available and even double checked the backings to ensure I wouldn’t lose these ones! Amazing service from Kellie, I’ll definitely be back for more jewellery needs.
    1 person found this review helpful 👍

  • 5/5 Brooke M. 1 year ago on Google
    Such lovely staff! Friendly and very knowledgeable. I had Kellie help me with resizing my mums diamond ring. She was so helpful and treated my mums jewellery with care and respect. She really knows her stuff! Definitely will be back :)
    1 person found this review helpful 👍

  • 5/5 Luke F. 1 year ago on Google
    Out of the handful of jewellers that I visited in Western Sydney, York stood out as the one that offered the best service and cared the most. It managed to do so whilst also delivering the best value. Kellie was so brilliant to work with and I am so happy that I decided to purchase an engagement ring at York. I always felt like my best interests were at heart and would definitely recommend York to anyone in the market for jewellery.
    1 person found this review helpful 👍

  • 5/5 kerry g. 7 months ago on Google
    Took my ring and an idea, Kellie understood and managed to draw the design, the workshop created a masterpiece! I was more excited to receive the recreation than the original, absolutely exceeded expectations. I am overjoyed with my new sparkle. I highly recommend York jewellers, and can't thank Kellie and the team. I will see you soon for my next design. Thank you again.
    1 person found this review helpful 👍

  • 5/5 Ashlyn H. 9 months ago on Google
    York Jewellers is amazing! I recommend them to everyone! The whole team is so friendly and provide such a quality service. My fiancé bought my beautiful engagement ring and was provided with the best guidance from the whole team. We designed our wedding bands and my eternity ring with Douglas Ely who brought our vision to life. The consultation was so great, Doug was patient, kind and super creative! We’re so grateful to Doug and his team for the endless amount of support during each process. Special mention to Kellie who has always been so friendly and helpful each time I walk into the shop. Kellie’s service is super personal, remembering both our names every time we walk into the shop, asks specific questions about our wedding and has always provided a great level of guidance when purchasing our jewellery! Everyone deserves a high quality piece of jewellery and there’s nothing better than receiving a highly quality level of service to match it! Check out York Jewellers! It’s the best decision you’ll make!
    1 person found this review helpful 👍

  • 5/5 Rebecca L. 2 years ago on Google
    Doug has been amazing from start to finish. So helpful finding the perfect diamond and helping to create this custom made engagement ring! It’s absolutely stunning even more amazing then I ever thought it could be. Katrice is absolutely in love with it. I catch her constantly staring at it. You’ve done such an amazing job Doug we cant wait to work on the next piece which will be my wedding ring and the rest of Katrice’s rings in the future ❤️ We are so happy!
    1 person found this review helpful 👍

  • 5/5 Julie F. 7 months ago on Google
    I bought a special item for my daughter’s wedding last year and the staff were delightful. It was an emotional time and they knew just what to say and helped me with a memorable choice. Last weekend I returned with a favourite watch which isn’t keeping time and again, the level of service and staff knowledge was outstanding. Clearly the training is exceptional. They have become my local trusted jeweller. Thank you to all the Team.
    1 person found this review helpful 👍

  • 5/5 Andrew T. 8 months ago on Google
    I initially met with Bri who was very accommodating. She helped me with the design of an engagement ring I had in mind. I gave her very minimal time to design and create the ring. Her and the rest of the team exceeded my expectations with the design, final product and the short time frame. I cannot recommend Bri and the team at York Jewellers high enough.
    1 person found this review helpful 👍

  • 5/5 Selina B. 1 year ago on Google
    I couldn’t recommend York’s enough! We have just picked up our wedding rings (pictured is my engagement ring which Doug designed based on my fiancés vision) they are all so incredibly perfect! Always so patient while we made decisions and changes. The work put into the jewellery is some of the highest quality. All the staff are lovely and make every experience a joy!
    1 person found this review helpful 👍

  • 5/5 Liam D. 9 months ago on Google
    Friendly, helpful and patient staff made the many decisions about wedding rings a smooth process. Andreas was a delight and I would highly recommend him and York Jewelers!

  • 5/5 Remembering & S. 1 year ago on Google
    Excellent service. Doug was very attentive and knowledgeable. My wedding band turned out amazing, beyond expectations. The match with my engagement ring is perfect. Thank you Doug and team for your amazing work. I would highly recommended York Jewellers for your jewelry needs.

  • 5/5 Jake K. 11 months ago on Google
    Outstanding experience. The staff are the most amazing helpful people you ask for when choosing engagement rings and wedding bands. Even under time restraints they managed to make what “many other jewellers said was impossible” possible. Highly recommend York Jewellers.

  • 5/5 Sharlene Ann C. 10 months ago on Google
    I just bought my beautiful wedding ring from Andreas. He was very accommodating and friendly. They have an amazing collection of wedding bands for bride and groom. The place was also neat, cozy, and welcoming.

  • 5/5 Justin P. 10 months ago on Google
    The entire team have been fantastic from the moment I first walked into the store right up to the moment I collected my custom made jewellery. Sue and her beautiful design skills through to the workmanship and quality of the piece has given me exactly what I was looking for. I wouldn’t hesitate to recommend York in Penrith to help you with you custom design or ready to purchase jewellery.

  • 5/5 Mia M. 1 year ago on Google
    We would highly recommend York Jewellers! We had our wedding bands made and they were PERFECT! Couldn’t have asked for better. Doug and the staff were absolutely fantastic through the whole process. They were so patient and supportive guiding us when making this big decision and we couldn’t be happier!

  • 5/5 Lauren M. 1 year ago on Google
    Wonderful experience in store purchasing a gift for our niece. The team were very helpful making suggestions and answering questions about different items. I’m sure she’ll love what we chose! Thank you, we will be back.

  • 5/5 Jonny M. 9 months ago on Google
    Cannot thank, Kelly and the team at York Jewellers enough for always going above and beyond. My wife wanted a custom ring with a rare stone. The experience from start to finish from Sue and Kelly was fantastic. My wife loves her unique ring. We have now used York Jewellers from our engagement, wedding and special rings now and will continue to use them.

  • 5/5 Janine W. 9 months ago on Google
    Where to start? The fabulous staff? The amazing selection? Or the fact that if you cannot find exactly what you want their talented designers can make it for you - thanks Kellie for your amazing work!

  • 5/5 Kay L. 1 year ago on Google
    I've been a customer of York Jewellers for a long time now and I've always experienced great customer service from Doug and his staff. They are very friendly and professional. The shop is nicely appointed and I love the selection of jewellery they have. I've had 3 diamond rings designed by Doug and I couldn't be happier with them. I would highly recommend York Jewellers.

  • 5/5 Melanie K. 7 months ago on Google
    My partner and I had the most amazing experience purchasing our wedding rings from York Jewellers. Lyn was incredibly kind and helpful, guiding us through the selection process with great expertise. She showed us a beautiful range of options and gave us advice that supported us in choosing the perfect rings. We couldn't be happier with our customer experience and wedding bands from York.

  • 5/5 Stuart M. 6 months ago on Google
    Really Fantastic Experience all round. I came into store and spoke with Bianca. She helped me with purchasing an engagement ring for my partner. My order had to be custom made. Very fast turn around. Now i just have to do the propodal. 😁

  • 5/5 Victoria R. 8 months ago on Google
    We had wonderful Lynette help us find our perfect wedding, engagement & eternity ring set. Hubby and I are upgrading our original wedding/engagement set as we had to buy a second hand ring when we first got married. We are so in love with the new ring set and Lynette helped us pick it out and was so sweet and professional and helpful the entire time. Highly recommend York Jewellers Penrith!

  • 5/5 Kerrie-ann S. 7 months ago on Google
    Designed and made my engagement and wedding ring over 30 years ago. Recently had the pleasure of dealing with them again for an insurance claim. Kellie and the team were always super helpful and made the whole process seamless and stress free. I have no hesitation in recommending York Jewellers!

  • 5/5 Alexandra D. 6 months ago on Google
    We love York Jewellers. We had my engagement ring made in 2018, then both wedding bands in 2019 and have recently had my eternity band made in 2023. Super happy with our purchases, the staff at York have always been fantastic

  • 5/5 Lynne S. 6 months ago on Google
    Absolutely delighted with my recent purchase from York Jewellers. Cathy went above and beyond to help me find the perfect pink diamond ring of my dreams. I would highly recommend York Jewellers for their integrity and service . It is a pleasure visiting the store.

  • 5/5 Katrina M. 1 year ago on Google
    Sue and the team at York jewellers were amazing to deal with. I went into the store with a vision of what I wanted to design and achieve and I'm absolutely blown away with the outcome. Thank you Sue you are very talented and will be recommending anyone looking for a special piece of jewellery to cherish.

  • 5/5 Mandy B. 2 years ago on Google
    Fantastic and professional service from Emma at York Jewellers. Shopping for jewellery isn't easy (but it is fun) and add Covid restrictions to it, adds to the challenge however Emma responded to every call, text, request and provided photos and details to ensure I was 100% happy. Faultless service and I could not be happier!.

  • 5/5 Bianca P. 2 years ago on Google
    A big thank you to Doug and the York Jeweller team for creating our dream wedding bands! I had an exceptional experience throughout the entire process. Doug was very professional, and listened to what we both wanted as well as giving us his expertise on jewellery making! The whole experience has been one to remember and I cannot wait to design my eternity ring with Doug soon. I would highly recommend York Jewellers Penrith to all of my family & friends. Thank you again.

  • 5/5 Virginia M. 2 years ago on Google
    Wonderful service, and amazing jewellery. Nothing was too much trouble. I will treasure my incredible diamond earrings always. Thank you Emma and all at York Jewellers.

  • 5/5 Melinda W. 2 years ago on Google
    I was so excited to get my daughter’s 18th birthday necklace delivered safely!!! All the staff have been so helpful from the selection, purchase and delivery. I would highly recommend York Jewellers to anyone. Thanks Emma for organising secure delivery in time for the big day!!!

  • 5/5 Kim G. 2 years ago on Google
    A massive thank you to Brianna! Super friendly, answered all my questions honestly and provided great guidance and recommendations. So happy with the final design!

  • 5/5 Laura H. 2 years ago on Google
    Amazing service! Purchased a ring for my Mums 70th birthday and it was delivered the same day. The ring itself is absolutely perfect and I couldn’t recommend using York Jewelers more highly

  • 5/5 Maree S. 2 years ago on Google
    My partner and I cannot recommend Emma enough . She is so kind, caring and explains any concerns you may have during the process of , choosing, sizing and buying , she helped us a lot with sizing and the style we chose . I can't thank her enough for her service and kindness . Will definitely be back .

  • 5/5 CAMERON D. 2 years ago on Google
    First class work from a first class business team. Doug and the guys at York Jewellers Penrith have been looking after us for many years now and their customer service and professionalism is second to none. When looking for my wedding band, I was rather picky and specific with what I wanted my wedding ring to be and look like. As I had know Doug for many years, he assured me that we could design a one of a kind wedding band for me, and true to his word, Doug was able wrong design a ring which was more impressive than I could have imagined. Since making my ring for me, Doug has consistently cleaned and assisted to maintain my ring and it still looks brand new today. My wife recently had a stone come of her engagement ring and we could not locate the missing stone. My wife the decided she would like to alchemy redesign her ring by adding a blue stones on either side of the diamond in the centre of her ring. What we thought was going to be a very expensive exercise to complete, Doug‘a exceptional customer service and professionalism once again came to fore and he was able to find the perfect blue stones to add to my wife’s ring. It is incredible and she loves it. My wife and I cannot recommend Doug and the guys at York Jewellers more highly if you are wanting to purchase, restore and design your dream piece of jewellery. Thank you so much legends! :)

  • 5/5 Malcolm B. 1 year ago on Google
    I couldn’t recommend Doug and the team at York Jewellers more, the customer service from everyone was amazing. Doug designed and crafted our custom engagement and wedding bands. He is an incredible jeweller with amazing attention to detail. Made our experience very memorable. Thank you so much Doug and the team.

  • 5/5 Jordan S. 2 years ago on Google
    Doug and the team at York Jewellers were fantastic with helping me choose and design an engagement ring. They did an amazing job with the ring and I am very happy with it. Would definitely recommend to anyone who is looking for a professional and personal jeweller.

  • 5/5 Sara P. 2 years ago on Google
    I have been coming to York for over 20 years, so knew that this would be where I would get my dream engagement ring designed. Douglas made us feel very at ease from the beginning and knew exactly what I wanted. My ring is everything I hoped for and more. And a big shout out to Emma who was able to answer all of my many questions. She was so patient and arranged for us to be able to get the ring during this crazy lockdown time. Thank you to everyone at York, you are all awesome!

  • 5/5 Rick S. 2 years ago on Google
    Today we went into York Jewellers @ Penrith, as we thought we missed the Pink diamond day which is not until 24th March 2021.Wasn’t that a mistake the young sales girl remembered us from another visit & my wife & her hit it off again showed of some great looking pink diamonds. All the sale stuff are friendly & make you feel comfortable & don’t push you to buy, I left them talking & had a look at the rest of the jewellery & found a nice little ring for my wife & bought it for her. We will be back again this time I hope I walk out empty hand. 😂

  • 5/5 Ricky B. 2 years ago on Google
    Doug is a legend! He went above and beyond to make sure myself and my partner where happy with our rings. We both can’t thank the team at York enough for making this special moment so much more special with our beautiful new jewellery.

  • 5/5 Whitney K. 2 years ago on Google
    I’ve been engaged since 2015 and since then I’ve had my rings remade once since the original design due to poor workmanship. Then diamonds started falling out of the setting and I realised I was facing having them remade a second time. I did a lot of research locally to find someone trusted who could remake my rings for the final time. I trusted Doug to deliver and deliver he did. I’m not ashamed to admit that there were some tears from me when I picked them up. They’re absolutely beautiful and clearly well made. Whilst it’s a solid investment it’s one that I know will stand the test of time finally. I already have plans to bring my family heirlooms in for some love.

  • 5/5 Phil B. 1 year ago on Google
    I have been purchasing through Doug and York Jewellers for many years counting our family tradition of purchasing high quality Jewellery for special occasions. Doug’s expertise within the Jewellery design and manufacturing industry are of world class who has successfully created my partners engagement ring and now our wedding bands to suit. He was able to take a design we explained to him and seamlessly make one of the most beautiful rings that will last a lifetime and beyond. Thankyou to the Doug and your team for your amazing work as always.

  • 5/5 Katia E. 1 year ago on Google
    I bought a ring from York Jewellers online, throughout the whole communication process it was honestly effortless as the York staff contacted me numerous times to answer all my questions to make my transaction as easy as possible. I received my ring in the post which was so beautifully wrapped and protected with a beautiful note attached 💗 I highly recommend York Jewellers ⭐️⭐️⭐️⭐️⭐️ and will not hesitate to purchase from them again. Thank you York Jewellers 🙏🏻

  • 5/5 Nicole N. 1 year ago on Google
    This was my first time shopping at York Jewellers after being recommended from family and I’m impressed, they took the time to understand what I was after and gave me options with no pressure. It felt like an old friend having a conversation to help me decide. I’m normally an indecisive person but bought my perfect ring on the spot. Thanks Kellie, really appreciate your help.

  • 5/5 Amy N. 1 year ago on Google
    I went in to see Doug about having a ring made with a stone I inherited from my Nan. He was so welcoming and friendly and listened to everything I mentioned. He designed a stunning ring which I couldn’t wait to see in person. Upon pick up, I was beyond over the moon at what I received. It was even more beautiful than I imagined! I would highly recommend Doug to anyone wanting a custom made jewellery piece. Thank you so much York Jewellers. I now have a piece of Nan with me forever.

  • 5/5 Helen B. 1 year ago on Google
    I’d like to thank Doug for all his help in recreating my engagement, wedding and eternity bands. I went to Doug with a vision and with his assistance and knowledge he helped me create the most stunning rings I could ever imagine. You exceeded my expectations and I am extremely thankful. I would also like to mention how wonderful the staff are at York jewellers, they are very friendly and nothing is ever too much trouble. Thank you again Doug I will definitely be back!

  • 5/5 Vijayalaxmi Ganesan T. 1 year ago on Google
    The young lady jeweller who helped us to pick our jewellery was such a happy smiling staff. She was so patient and recommended all options and the best options and designs for our requirements. Despite the Christmas rush and stress in weekend, all the staff were so happy to serve their customers, including the lady who received us and pointed us to the right section and stayed with us till the jeweller joined us. Thank you York jewellers Penrith for helping us choose our jewellery.


Call +61 2 4721 0780 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✗ Same-day delivery

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