1/5 Viktoriia S. 6 months ago on Google • 8 reviews
Teachers
were
nice
and
kind.
But
my
experience
changed
completely
when
I
tried
to
cancel
my
membership.
First
they
send
me
a
link
where
I
could
cancel
my
membership
which
I
did
follow
and
was
able
to
cancel
membership
successfully.
But
in
10
days
or
so
I
noticed
that
my
card
was
charged
again.
I
called
to
bring
this
up,
and
in
couple
phone
calls
a
had
to
made
the
issue
was
solved,
as
I
was
told,
they
was
going
to
issue
refund.
And
this
story
could
end
here,
but
next
month
my
card
was
charged
again,
and
no
refund
for
previous
month
was
issued
either.
I
called
again
let
them
know
and
after
that
they
seem
to
start
ignoring
me,
not
picking
up
when
I
was
calling,
kept
promising
to
give
a
call
back
and
never
did
call
back.
As
of
right
now
my
issue
is
still
pending.
I
can’t
believe
that
some
businesses
can
treat
customers
like
that.
If
you
don’t
want
spend
hours
and
days
trying
to
cancel
your
membership,
skip
this
place.
Terrible
experience.
1 person found this review helpful 👍