Bella Bonni image

Bella Bonni

Guest house

😠 Poor customer service, their blanket are too old and have holes.. their tv remotes they don't have batteries. They use the 1930s oil heaters which are not even hot.. I spent a week there feeling cold every night.


Address

108 Watermeyer St, CBD, Emalahleni, 1039, South Africa

Website

www.bellabonni.co.za

Contact

+27 13 697 3898

Rating on Google Maps

3.60 (75 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Morwa R. 3 years ago on Google
    Terrible and over priced. Our bathroom had a sewerage smell. We paid R800 for no breakfast. Some rooms in our group didn’t have showers (the honeymoon suite), the receptionist gave us a dirty rug to clean the tub in the honeymoon suite. Two bathrooms didn’t have windows. Just a waste of money.
    1 person found this review helpful 👍

  • 1/5 NKOSINATHI M. 2 years ago on Google
    Poor customer service, their blanket are too old and have holes.. their tv remotes they don't have batteries. They use the 1930s oil heaters which are not even hot.. I spent a week there feeling cold every night.
    1 person found this review helpful 👍

  • 1/5 Mbalani P. 6 years ago on Google
    Once slept there with my family. The place is beautiful, clean and neat. However the let down is the customer care, staff at the reception were very unfriendly. I must say my experience reception personnel has been amongst the worst I ever encountered.
    1 person found this review helpful 👍

  • 4/5 Kenneth M. 1 year ago on Google
    It was one of the best venues we visited this year.The management and the staff were so friendly and treated us as V.I.P's

  • 1/5 Tlhologelo G. 3 years ago on Google
    I was very disappointed with bella bonnie , we booked the honeymoon suite, walking in the room looked okay. But the bathroom didn’t have any hand washes no soaps or anything , the lady working in the morning was very rude she gave me a dirty cloth to clean the bath tub with. The service is ridiculous. We had no kettle there was only 1 cup in the room. Def not going back. Feel like i wasted my money could have gone somewhere else

  • 5/5 bekzn z. 1 year ago on Google
    The staff is good and very friendly .

  • 3/5 Elliot D. 5 years ago on Google
    Great place overall but they are neglecting crucial details - broken cisterns on the two bathrooms i've seen, inadequate air conditioning in the conference room. Unfortunately such things ruin the experience of the guests.

  • 1/5 Nonhlanhla N. 4 years ago on Google
    . It was horrible.. From staff to the extremely cold rooms.. I checked out at 2am because it felt like i was sleeping outside with no blankets... The heater was not working, there was no blanket, beds are old and hard, even the so called decoration was so old... Wow.. Im dissapointed .i will never visit this place ever again

  • 1/5 Snethemba S. 6 years ago on Google
    The place is expensive. The Wifi was no connection, the geyser is too small, if your neighbour is bathing then you can't use hot water. The tv doesn't have etv or any channels


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