Great place, great experience and guide that was able to answer for all questions. Highly recommended. Best way to get a tickets online only to avoid disappointments. Not for idiots they think they may sightseeing mine without guide.

Highly recommend to go for a tour! English or Polish speaking guides, very informative 2 hours visit under the ground. Have you ever been in a bar in 320m underground? :)

Super coal! They do it very nicely. Machines still work and they tour you 230 meters underground for 2 hours! Impressive

First time in such place. Very interesting. Unfo children till 6 years not allowed. The guide speak in polish so for another tourists could quit difficult to understand

That was a great experience. The guide was working down there in the past and know every detail. It took arrond 4h. Some time at 170m and more at 350m level. Driving also with the underground hanging train. At the end you can stay at 350m and sit in a bistro. Just go back up by taking the elevator going every 30 minutes.

It was a really interesting tour, only I wished it had some english subtitles or something 😂 they did get me a paper sheet in english with all the info they covered in the tour. Also the bar inside the mine was an awesome surprise 👌

Perfect place to meet the mining history.

If you're into mining and what to know about the history of coal mine in Poland. This is the right location. I was opportune to visit the museum and it wax really fantastic.

Fantastic. U must see it.

It was very good experience. 90PLN per head for an almost 1:30-2 hour tour.

Great place, they actually show you how the machinery operates and you can get a feeling how working in a mine really is like. Definitely one of the more interesting tours I’ve been on in my life! If you’re in the area pop in for sure.

(Translated by Google) Metro 2033 ... impresses ... two-day business conference 320 meters underground (overnight on the surface). It was relatively cool (outside was -10), there is no cell range, there is wifi. The climate is great. Contrary to the fear that the participants will not be afraid - they were not afraid. (Original) Metro 2033... robi wrazenie... dwudniowa konferencja sluzbowa 320 metrow pod ziemia (nocleg na powiezchni). Bylo stosunkowo chlodno (na zewnatrz bylo -10), nie ma zasiegu komorek, jest wifi. Klimat super. Wbrew obawie o to czy uczestnicy nie beda sie bali - nie bali sie.

(Translated by Google) One of the best tours I've ever participated in. Did a lot of fun. You could even mine coal yourself. I can only recommend! (Original) Eine der besten Touren die ich jeh mitgemacht hab. Hat ne Menge spass gemacht. Man durfte sogar selbst Kohle abbauen. Kann ich nur empfehlen!

Great experience, very authentic. We took the 2 hour your that takes you down to level 355 in the mine. Most of the machinery is still in a working state and was demonstrated to us by our guide. Overall great place to visit when your in the area but be sure to book your tickets in advance.

Make sure you check their schedule online ahead of time. They don’t have English tours very often. We took the Polish one and were lucky that our guide spoke English quite well and took the time to explain things to us as well. We also received a script from the reception. The guide was a little long overall, but fun nonetheless.

It would be nice if they would provided an electronic copy of the transcript to the email address of customers that the guides say to visitors only in Polish. We were required to arrive 15 minutes early, which we were lucky to do as there was a car accident on the way. So we arrived at 3:15pm ready for a 3:30pm session. Then there was nothing important to do between 3:15pm and 3:30pm apart from go to the toilet and check we had some water. During that time of they had offered an electronic copy of the transcript I could have translated it into English online since we still had internet connection above ground. Then during the tour at each stop I could have just read the relevant section in English from my mobile phone instead of standing around understanding nothing. I only speak English and barely any Polish, and my partner only speaks and understands intermediate Polish. I didn't understand anything they said on the 2 hour tour apart from a couple of words and my partner also struggled to understand, so it was actually incredibly boring and after the first 30 minutes I wished there was a way to end the tour early as there were more things I could have been doing. On the tour we did spurts of repeatedly walking and then the guide would stop and talk in Polish for a long time, and we were in a group of about 11 people so often the only chance to take a photo where others weren't blocking the photo was when people started walking again but then you can't take too long to take the photo since you have to stay close to the group. There was a short ride on the hanging train at the end of the tour and it ended at an underground pub. Our other family members went on a different longer tour that started after ours so we bought some beer and waited for them there since the beginner tour ends at the pub

It's an amazing place for visit! The guide knows perfectly all about the mine! I recommend it!

A unique great experience, everyone must go on that tour to appreciate human accomplishments and demonstrate hard work for these Vanilla New generations. Great Cafeteria too but only Deserts, Beers and Coffees, no Savoury food.

Wonderful experience! Very interesting trip down the former coalmine at -320 meters. The guide describes extensively various machinery and techniques used to extract coal and tells about the dangers of mining. The tour lasts about 2 hours, it is necessary to book in advance (online is very convenient).

I come from Zabrze and have lived here most of my life. I wanted to show my roots to my girlfriend and decided to pay a visit to this internationally know heritage site. Even in the description of the tour at the start, the guide highlighted that Guido is one of the most renowned industrial, touristic sites in Europe. Having that in mind, one member of staff could only speak English and there was no audioguide available or even an English, written guide. The staff had to hand out a4 printed out pages. It was not a problem for us, as I kept translating what is being said, but there was a party from Britain who did not have this privilege and had to read from these pieces of paper in half darkness. That needs to be addressed as soon as possible. Audio guides are a must for a site like this. Having said that, the tour was really well organised, interesting and very well planned. Long enough, very informative and our guide was just brilliant. His passion and noticeable experience made it extremely engaging. He needs a praise and a raise! Seeing the machines used in mines from close up, and working, makes it so much more real too. I recommend this place to everyone, but if you do not speak Polish, please check if measures have been taken to provide for your needs, or prepare to be slightly disappointed! :) Come on Guido, you can improve this.

It was awesome to experience this tour. You get all the gear you need and have multiple challenges like the miners do. There is teamwork involved and it takes about 4 hours. Also learned a lot how mining works and the work there. Would recommend it to everyone I know!!

Good atmosphere, very interesting holograms, guide, the ride on railway is exciting

Great experience! It was not as cold as advertised, but still being a jumper with you. Great tour, regardless of whether you're polish or a tourist! Highly recommended.

Amazing place, definitely worth to visit.

A truly incredible interactive system and some guides who feel their own life around the Silesya mine.

Ein tolles Erlebnis für Groß und Klein. Treffpunkt in der Halle an der Kasse. Die Führer kommen und stellen die Gruppe zusammen. Dann eine kurze Einführung und anschließend Fahrstuhl nach unten. Es wird alles erklärt und durch Multimedia ergänzt. Maschinen werden in Betrieb genommen um zu zeigen wie schwierig die Arbeit auch ist. Eine kleine Fahrt mit der Bergbahn macht auch Spaß. Vor allem diese fährt 210 meinte der Führer. Das stimmt auch, 200 Meter fahren mit der Geschwindigkeit 10 pro Stunde. Zum Schluss noch ein Besuch im tiefsten Pub in Europa. Insgesamt ein echt super Erlebnis.

Mit Abstand das autentischste und beste Bergwerksmuseum in ganz Europa……ein absolutes Muß wenn man in Oberschliesien ist.

Das Bergwerkmuseum Guido war eine interessante und informative Erfahrung. Die Ausstellungen und Artefakte vermittelten ein gutes Verständnis davon, wie das Leben und die Arbeit im Bergbau in der Region aussahen. Die Tour durch das Museum war gut organisiert und führte uns durch verschiedene Abschnitte der Mine. Leider gab es während meines Besuchs keine Führungen auf Deutsch oder Englisch, was es etwas schwierig machte, einige der Informationen zu verstehen. Ich fand es auch schade, dass einige der Exponate nicht beschriftet waren oder nur auf Polnisch beschriftet waren, was die Erfahrung etwas einschränkte. Trotzdem fand ich den Besuch im Bergwerkmuseum Guido sehr interessant und empfehlenswert, besonders für alle, die an der Geschichte des Bergbaus und der Region interessiert sind. Der Eintrittspreis war angemessen und das Personal war freundlich und hilfsbereit.

(Translated by Google) An interesting place I RECOMMEND (Original) Ciekawe miejsce POLECAM

Very interesting tour and amazing facts about mining in nineteenth century. There is a restaurant with own underground brew. Tasty local dishes.

Good place to visit, lost of respect to people who had to work down there, interesting and inspiring although current restrictions about face covering clearly doesn't apply to them who's willing to pay more for entry all the others are "gently" reminded to have Mask on at all times even children under age of 8.

Very informativ worthy to visit. Some Parys not for people with walking disabilities.

Amazing place. Great tour guide - Aleksandra. Strongly recommend.

Great visit! You can really "see" with your eyes and with time, the condition of the mine. I'll be back one day to visit the 500mts bellow :-)

I was there couple of times each time learning something new. By the way there is also an underground bar with good food

(Translated by Google) A very interesting place, I recommend "darkness of the mine" to anyone who likes to experience interesting experiences. (Original) Bardzo ciekawe miejsce, polecam "mroki kopalni" każdemu kto lubi przeżywać ciekawe doświadczenia .

(Translated by Google) A great place to spend time with kids in an interesting way, I recommend it (Original) Super miejsce na ciekawe spędzenie czasu z dzieciakami, polecam

(Translated by Google) WPORZĄDKU😉😎 (Original) WPORZĄDKU😉😎

Go to Guido and live the miners struggle. The guide was very knowledgeable and the tour was amazing. You will learn about the history of the underground _ Silesia

There is a bar 320 meters under the ground. You can try polish beer or you can drink a coffee or another drink. One of the touristic attractions in Zabrze. *I'm not sure if the tour guides speak English, at least the one that guided us didn't.

The lowest underground pub in the world Big space under the great arch ceiling Tasty beer from the small regional brewery It worth to grasp a cup of beer here after sightseeing of coal mine!

Perfect place also for events ! They serve very good meals. Unique postindustrial surroundings...

Didn't know what to expect. Found the experience very interesting and enjoyable.

Nice tour, enjoyable food and beverages. Higjly worth the visit

It was fantastic time I've spent there. It open your eyes on how difficult job miners got. You need to book visit in advance. You will see machinery that been use to mine and not sure if it's standard but been showed how they work too. After visit you can sit in restaurant placed in mine

This is must go place if you around. 320m underground. So many different options for visiting you will find yourselves.

A great place to experience the life of coalminer. It really gives back the atmosphere from 100 year ago. The restaurant and pub in the mine is a nice way to finish the tour.