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Castorama

Building materials store Lighting store Flooring store Bathroom supply store Building materials supplier Kitchen furniture store Interior designer Home builder Door supplier Insulation materials store Millwork shop

😠 I ordered floor and paid the bill, system showed this on stock.I waited one month, they told me no stock, have to wait one more month, so I wasted two months, I have to rearranged Decoration company and pay them more money for castrama fault. People often mention service, store, Castorama, jest, home, good, selection, find, Good, staff,


Address

Aleja Krakowska 75, 02-183 Warszawa, Poland

Website

www.castorama.pl

Contact

+48 690 680 690

Rating on Google Maps

4.30 (6.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (12) store (10) Castorama (9) jest (9) home (8) good (8) selection (8) find (7) Good (7) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shiv P. 6 years ago on Google • 197 reviews
    Lovely place to find building material & accessories for home. Variety is not that big but a person doesn’t feel it because their variety is extremely good & you can sure find something of your taste. Prices much lower as compared to other places. Designing is terribly good. Best place 👍
    2 people found this review helpful 👍

  • 1/5 赵冰清 4 years ago on Google
    I ordered floor and paid the bill, system showed this on stock.I waited one month, they told me no stock, have to wait one more month, so I wasted two months, I have to rearranged Decoration company and pay them more money for castrama fault.
    2 people found this review helpful 👍

  • 5/5 Osama Y. 8 months ago on Google • 14 reviews
    Great place, good prices and a lot of useful items..
    1 person found this review helpful 👍

  • 4/5 Jer B. 3 years ago on Google
    (Translated by Google) There is a specific product, medium shelf, higher price. Price to quality emphasized at the price level of 15% - 20%. Overall so-so. No wow effect. Good 3 with a plus (Original) Jest towar specyficzny średnia półka wyższa cena.cena do jakości podkrecona na poziomie ceny 15%- 20 %. Ogólnie tak sobie.nie ma efektu łał. Dobre 3 z plusem
    1 person found this review helpful 👍

  • 3/5 Pankaj S. 5 years ago on Google
    Quality is just OK. Products are are not well maintained and difficult to find . Lack of coordination and professionalism of ground staff.
    1 person found this review helpful 👍

  • 3/5 Brian L. 5 years ago on Google
    This place is the DIY shopping centre
    1 person found this review helpful 👍

  • 1/5 przemek k. 3 years ago on Google
    (Translated by Google) Service on an embarrassing level, the Lord in the information on the 16th aisle unpleasant, rude, commenting in a rude way. I cannot imagine treating a client as an intruder, telephones in the hands of staff at information points on the agenda. I won't bother here anymore. (Original) Obsługa na żenujacym poziomie , Pan w informacji przy 16 alejce niesympatyczny , opryskliwy , komentujący w niegrzeczny sposób . Nie wyobrażam sobie traktowania klienta jak intruza , telefony w rękach obsługi w punktach informacyjnych na porządku dziennym . Więcej się tu nie pofatyguję.
    1 person found this review helpful 👍

  • 4/5 Dr. J. 1 year ago on Google • 187 reviews
    It’s ok , prices are high

  • 5/5 France K. 2 years ago on Google • 166 reviews
    I got a great help, i very happy by the service. Recommand the place 1000%. Regarding the produits, let's of choice available.

  • 3/5 Gunther N. 2 years ago on Google • 151 reviews
    On the fence between 3 and 4 stars, because of a bad experience we had with one of the employees. We wanted some advice on a custom shelves solution, asked a guy who was sitting in the same aisle, but who obviously couldn't be bothered, was rude and kept on saying it wasn't his area and we should find someone else. Eventually we found someone who was super helpful and guided us. Other than that, really big store with a good offering and fairly cheap.

  • 5/5 Jérémy C. 6 months ago on Google • 102 reviews
    Very helpful customer service (the guys working at the paint area)

  • 1/5 Fred B. 9 months ago on Google • 53 reviews
    Today at 9:45am we were told we had to return a product to another store. Even though online they say you can return it to any store. We were told to go to another store to return it, we have a newborn baby by the way so this was definitely not ideal. We ended up going to ul. Popularna branch and they said this store always sends people here to do refunds. Clearly the people who work in refunds at this branch are absolutely terrible at their job, just lazy. Avoid this branch and go to ul. Popularna/ Al. Jerozolimskie instead. We didn't have the paragon but legally we don't need it, just proof of purchase which we have as it was an online purchase. The old baggy woman behind the refund area shouldn't be working there if she can't do her job.

  • 3/5 Anders Ingemann N. 4 months ago on Google • 18 reviews
    I bought 70m2 of tiles, toilet and with delivery. Ordering in the shop was 5 star, but delivery not. As they arrived to my apartment at the ground floor, they could not deliver the tiles into the apartment, since the apartment has a door step. And a company as big as Castorama has apparently never come across an apartment with a door step before, since they were not able to come up with a solution and didn't have anything in their big truck to allow the delivery over the door step. So everything was dumped in the hall and I had to lift it all myself into the apartment.

  • 5/5 Raman B. 3 months ago on Google • 6 reviews New
    Visited multiple times and each tome found more desired tools than I expected

  • 1/5 Pyt 7 months ago on Google • 4 reviews
    I was totally disappointed. There was lack of choice of flowers. Orchids had unhealthy looking roots and when I nonetheless decided to buy something, I couldn't pay, because small tear on banknote (less than 1 cm).

  • 5/5 Pabloosss 3 years ago on Google
    (Translated by Google) Ok I recommend (Original) Ok polecam

  • 5/5 Imei 2 years ago on Google
    Supperr

  • 1/5 Yordan P. 2 years ago on Google
    cannot pay with a card… very poor service

  • 5/5 Дима �. 2 years ago on Google
    Gooooood sofas

  • 4/5 Robert K. 3 years ago on Google
    Average customer care. Great selection of articles for home.

  • 5/5 Waran W. 2 years ago on Google
    Nice and competent service. I got all information l needed.

  • 5/5 URY 3 years ago on Google
    (Translated by Google) Typical Castorama, everything OK. (Original) Typowa Castorama, wszystko OK.

  • 5/5 witekalex 3 years ago on Google
    (Translated by Google) Well equipped with a nice selection I bought everything I needed to refurbish. (Original) Dobrze wyposażony spory wybór kupiłem wszystko co potrzebowałem do remontu.

  • 5/5 Robert S. 3 years ago on Google
    (Translated by Google) If shopping, only here (Original) Jeśli zakupy to tylko tu

  • 3/5 Andrii F. 3 years ago on Google
    (Translated by Google) Haos in the plumbing department! (Original) Haos na oddziale hydrauliky!

  • 4/5 Paul W. 3 years ago on Google
    (Translated by Google) I haven't visited the store for a long time because it's far away. Mixed impressions a lot of goods, but generally more expensive than in other DIY stores. They have a large area, so there is a lot to exhibit. Trouble right away with goods displayed as bargains,. A surprise will come at the checkout. If you have a lot of things, they will sell you more. And such advice, visit the store when you live nearby, otherwise it does not pay off. It is not worth commuting from a distance, the higher price level is the same. Showers department sets more expensive than elsewhere. The handles displayed with the label as a specially discounted price are misleading. It is more expensive at the ticket offices than on the labels before the discount! On the plus side, the display with headphones is decent and a large selection of elements, prices are acceptable. I join other opinions, the staff informs unprofessionally, they don't even know anything. And the nice ladies at the checkout will not make up for it, the customer is then on the exit. (Original) Dawno nie odwiedzałem sklepu bo daleko. Wrażenia mieszane sporo towaru ale ogólnie drożej niż w innych marketach budowlanych. Mają sporą powierzchnię więc sporo jest do wystawienia. Kłopot od razu z towarami wystawionymi jako okazje, . Przyjdzie niespodzianka przy kasach. Jak masz dużo rzeczy to sprzedadzą ci drożej. I taka rada odwiedzaj sklep jak mieszkasz blisko inaczej .się nie opłaca. Z daleka nie warto dojeżdżać, wyższy poziom cen , mają to samo. Dział pryszniców zestawy droższe niż gdzie indziej. Uchwyty wystawione z etykietą jako specjalnie obniżona cena wprowadza w błąd. W kasach wychodzi drożej niż na etykietach przed przeceną! Na plus, wystawka ze słuchawkami porządna i duży wybór elementów, ceny akceptowalne. Dołączam się do innych opinii, obsługa informuje nieprofesjonalnie, wręcz nic nie wie. A miłe panie na kasach tego nie nadrobią, klient jest wtedy na wylocie.

  • 3/5 Robert Z. 3 years ago on Google
    (Translated by Google) I am in this store 2.3 times a week and I think I will stop shopping here because something is missing each time. The men responsible for individual departments do not want to put the goods on the shelves, generally everyone is behind. Eating on Popularna is like entering another world Everything is there and the service is ok. One more note about the store in Okęcie. Some time ago I ask an employee where I can find a certain part of it, the employee at first did not respond to my question after a while he looked at me and said, "maybe you would say good morning first," I couldn't hold out and I had to go to the guest to complain but I gave up so that such a clown would not lose his job (Original) Jestem w tym sklepie 2,3 razy w tygodniu i chyba przestanę robić tu zakupy bo za każdym razem czegoś brakuje .Panom odpowiedzialnym za poszczególne działy nie chce się podokladac towaru na półki generalnie wszyscy mają w tyle .Jadac na Popularną to jak wejście do innego świata jest wszystko i obsługa jest ok .Jeszcze jedna uwaga odnośnie sklepu na Okęciu. Jakiś czas temu pytam się pracownika gdzie znajdę pewną część na to pracownik z początku nie reagował na moje pytanie po chwili spojrzał na mnie i powiedział,,może najpierw powiedziałby Pan dzień dobry,, nie stety nie wytrzymałem i opierdzielilem gościa miałem iść złożyć skargę ale zrezygnowałem żeby taki pajac nie stracił roboty

  • 4/5 Bartosz C. 3 years ago on Google
    (Translated by Google) All OK (Original) Wszystko ok

  • 1/5 Andrew M. 2 years ago on Google
    Horrible experience, people ignore my questions just because they cant speak english...

  • 5/5 Jon R. 2 years ago on Google
    It is a nice place to shop for all of your building/home needs. Our kitchen designer was brilliant, very funny and caring, with a high level of attention to detail. The only downside would be the parking.

  • 5/5 Michael B. 1 year ago on Google
    Always great. Wide choice of everything, good prices!

  • 5/5 Bernard K. 1 year ago on Google
    One of their advantages is that they accept returns with no problems.

  • 5/5 Ved Prakash D. 3 years ago on Google
    Great place with all the home decor items and also with good ideas to decorate home

  • 4/5 Bill M. 3 years ago on Google
    Not much not to love at Castorama. They've got it all, today's special was duct tape. No matter how hard I try, I always walk out of there with more than I planned to buy.

  • 4/5 Ludovit S. 1 year ago on Google
    Castorama classic, world for builders

  • 5/5 Kate Y. 1 year ago on Google
    Bought here some things for the bathroom. Perfect selection of goods

  • 5/5 Europe E. 1 year ago on Google
    Everything related to home interior or decor under 1 roof staff is friendly and helpful . You can buy tools or floor marble or wall paper this would the best place to have it all

  • 5/5 Runtian R. 1 year ago on Google
    I came here to buy the gears to fix the toilet. It is not crowded here at all.

  • 5/5 Robert K. 10 months ago on Google
    nice and useful place!

  • 1/5 Long V. 10 months ago on Google • 3 reviews
    Today 18:55 at the Helping Desk 50 section. I have had the employee there several time and seem like you Castorama don't have anything since I find it cause they are really busy with their story. I have bought more than 10000 zl this month only myself if you don't believe my DM me for the NIP number but that attitude of the employee is unacceptable. If you guys don't want to talk with the clients please closed and have small talk whenever you guys want. Never coming back Obi is enough with me.

  • 4/5 Jan B. 9 months ago on Google
    Well equipped. But the location is not pedestrian-friendly.

  • 5/5 Jesse S. 10 months ago on Google
    Great place great selection good for building a home or renovating

  • 5/5 Michał Żabia w. 3 years ago on Google
    (Translated by Google) I often buy there because of building a house, and I have Subaru Koper on my way from work 😃 (Original) Częste tam kupuje z racji budowy domu a z pracy Subaru Koper mam po drodze 😃

  • 1/5 Marcin K. 3 years ago on Google
    (Translated by Google) Extremely rude service, not helpful, nobody knows anything. After asking where the car accessories were, the employee directed them to the alley with ceramic tiles :) (Original) Wyjątkowo niemiła obsługa, nie pomocna, nikt nic nie wie. Po zapytaniu gdzie są akcesoria samochodowe, pracownik skierował na alejkę z płytkami ceramicznymi :)

  • 4/5 Marzanna R. 3 years ago on Google
    (Translated by Google) Friendly service (Original) Miła uczynna obsługa

  • 5/5 Łukasz B. 3 years ago on Google
    (Translated by Google) Staff very polite and helpful. Especially the electrical department. Thank you for finding the phone. (Original) Personel bardzo uprzejmy i pomocny. Szczególnie dział elektryczny. Dziekuje za odnalezienie telefonu.

  • 5/5 Edyta B. 3 years ago on Google
    (Translated by Google) Good supplies, lots of parking. Fast service, I recommend it (Original) Dobre zaopatrzenie, miejsc parkingowych dużo. Szybka obsługa, polecam

  • 4/5 ricardo d. 3 years ago on Google
    (Translated by Google) Approx. For shopping, it's to Castorama😎 (Original) Ok. Na zakupy to do Castoramy😎

  • 1/5 Daro_ M. 3 years ago on Google
    (Translated by Google) There are 72 items of product on the website, there is no ... Another product, no ... Tragedy (Original) Na stronie jest 72szt produktu na miejscu nie ma... Kolejny towar, nie ma... Tragedia

  • 5/5 Alicja U. 3 years ago on Google
    Obsługa pomocna i duży wybór

  • 5/5 Michał K. 3 years ago on Google
    (Translated by Google) A typical DIY store in the class of Castoram, OBI and other large-area DIY stores;) (Original) Typowy market budowlany w klasie Castoram, OBI i Innych marketów budowlanych o wielkich powierzchniach ;)

  • 4/5 Piotr S. 3 years ago on Google
    (Translated by Google) Floor department staff full of professionalism great service (Original) Pracownicy działu podłogi pełen profesjonalizm super obsługa

  • 5/5 Jakub P. 3 years ago on Google
    (Translated by Google) I recommend using design services. Ms Aleksandra Ryszkowska is able to perfectly match solutions to the needs and expectations of customers. (Original) Polecam skorzystać z usług projektowania. Pani Aleksandra Ryszkowska potrafi świetnie dopasować rozwiązania do potrzeb i oczekiwań klientów.

  • 5/5 Wojciech B. 3 years ago on Google
    (Translated by Google) Oki (Original) Oki

  • 5/5 Marcin C. 3 years ago on Google
    Duzy parking, wygodny wjazd i wyjazd zwłaszcza jadąc od Centrum dla jadących do Warszawy jest konkurencja naprzeciwko:)

  • 5/5 Farhod A. 5 years ago on Google
    Super.

  • 5/5 Saeed M. 8 years ago on Google
    Good place for garden and hardware 👍

  • 5/5 Dawid K. 5 years ago on Google
    Our favourite place for DIY

  • 4/5 Morawski P. 4 years ago on Google
    No ok.

  • 5/5 Ankit P. 4 years ago on Google
    Good service

  • 5/5 gagan d. 5 years ago on Google
    Good every building stuff we can find in castorama

  • 5/5 Andrzej G. 3 years ago on Google
    (Translated by Google) Castorama looks deserted on the eve of New Year's Eve. Was it preparation for balls or other frolics? (Original) Castorama w przededniu sylwestra wygląda na wyludnioną. Czyżby przygotowania do balów lub innych swawoli?

  • 1/5 Noname N. 3 years ago on Google
    (Translated by Google) Service elusive, information stands empty. I do not recommend. (Original) Obsługa nieuchwytna, stanowiska informacyjne puste. Nie polecam.

  • 5/5 Grzegorz v. 4 years ago on Google
    useful stuff for pro and hobby if you like to maintenance your home by yourself

  • 4/5 Dawid S. 3 years ago on Google
    (Translated by Google) A bit expensive but everything is (Original) Trochę drogo ale wszystko jest

  • 5/5 Jerzy D. 3 years ago on Google
    (Translated by Google) It is a place where there are always a lot of buyers due to the large assortment, including Christmas items. (Original) Jest to miejsce gdzie jest zawsze sporo kupujących z uwagi na duży asortyment, również artykułów świątecznych.

  • 5/5 Bogdan R. 3 years ago on Google
    (Translated by Google) Nice choice (Original) Niezły wybor

  • 5/5 Trueman P. 3 years ago on Google
    (Translated by Google) Good service and a large selection (Original) Dobra obsługa i duży wybór

  • 5/5 Людмила �. 3 years ago on Google
    (Translated by Google) Good prices and range, compared to other construction. (Original) Хороші ціни і асортимент, в порівнянні з іншими будівельними.

  • 4/5 Vitalii K. 3 years ago on Google
    (Translated by Google) There is something there, but they don't have a lot of things right away !!! (Original) Coś tam jest, ale dużo rzeczy nie mają od ręki!!!

  • 5/5 Jacek K. 3 years ago on Google
    (Translated by Google) Large selection of (Original) Duży wybór

  • 5/5 Tomek K. 3 years ago on Google
    (Translated by Google) It looks like always. I especially recommend the staff of the "glazing" department. They are all extremely helpful, kind and friendly. This rarely happens in large supermarkets. (Original) Wygląda jak zawsze. Polecam w szczególności załogę działu "glazura". Są niezwykle wszyscy pomocni, życzliwi i sympatyczni. To się rzadko zdarza w dużych marketach.

  • 4/5 Wiolaj S. 3 years ago on Google
    (Translated by Google) Average paint selection, nice service (Original) Wybór farb średni, obsługa miła

  • 2/5 Muso M. 3 years ago on Google
    (Translated by Google) Expensive (Original) Drogo

  • 4/5 Jerzy O. 3 years ago on Google
    (Translated by Google) Construction market, large parking lot (Original) Market budowlany , duży parking

  • 5/5 Krzysztof J. 3 years ago on Google
    (Translated by Google) I found everything I was looking for. The staff was very helpful. (Original) Znalazłem wszystko czego szukałem. Obsługa bardzo pomocna.

  • 5/5 Kamil S. 3 years ago on Google
    (Translated by Google) They have everything (Original) Mają wszystko

  • 4/5 Mateusz W. 3 years ago on Google
    (Translated by Google) Less choice than in other castorams (Original) Mniejszy wybor niz w innych castoramach

  • 5/5 Игорь �. 3 years ago on Google
    (Translated by Google) Big choice. Prices are not the lowest (Original) Большой выбор. Цены не самые низкие


Call +48 690 680 690 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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