5/5 Rachael 2 years ago on Google
Today
I
went
shopping
with
my
boyfriend
for
some
new
running
shoes
that
we
both
desperately
needed
on
the
one
day
we
were
able
to
have
off
together.
I
live
out
of
state
and
was
not
expecting
the
craziness
of
a
NY
mall
approaching
the
holiday
season,
so
to
say
it
was
crowded
was
an
understatement.
We
didn’t
really
know
what
we
were
looking
for
and
needed
to
take
the
time
to
try
different
shoes
on
and
spend
the
time
to
make
a
decision
on
what
to
us
is
a
large
purchase
post
pandemic.
Let
me
first
say-the
entire
department
was
working
hard
to
keep
up
with
customer
demands
getting
pulled
in
every
direction
interrupted
by
other
customers
with
other
department
questions
etc
and
handled
it
with
professionalism
and
poise.
I
have
worked
retail
for
years
and
know
the
demands
the
holiday
season
brings.
Now
to
the
real
reason
I
am
taking
the
time
to
write
the
review-KIMBERLY.
Kimberly
in
the
shoe
department
was
next
level
amazing.
She
juggled
every
customer
with
ease,
was
so
polite
and
understanding
to
all,
and
made
every
effort
to
go
above
and
beyond
to
solve
any
customers
problems.
The
thing
that
made
it
especially
memorable
is
that
although
we
said
we
were
just
looking,
she
would
continue
to
check
in
on
us
for
the
hour
and
a
half
we
were
there,
and
ALWAYS
addressed
us
by
our
names
“How
do
you
like
that
fit
Kevin?
Rachael
did
you
want
to
try
on
a
similar
pair
like
this..”
etc
Like
even
though
we
were
quietly
trying
to
find
shoes
that
needed
to
be
best
bang
for
our
buck
and
tried
to
keep
out
of
everyone’s
way,
she
made
an
effort
to
give
us
our
space
while
making
sure
we
were
taken
care
of
if
we
had
any
questions
or
needed
to
try
other
options.
Because
of
her
attentiveness,
it
ultimately
led
us
to
make
a
purchase
we
hadn’t
planned
on
deciding
that
day.
She
was
literally
the
lead
waitress
of
the
department
and
kept
everything
running
so
smooth.
When
I
found
the
manager
after
to
commend
her
efforts,
I
was
shocked
to
learn
she
had
only
been
with
the
company
for
4
weeks.
In
case
I
don’t
get
a
survey
emailed
to
me,
I
wanted
to
attempt
to
leave
feedback
here.
A
new
hire
like
that
for
the
holiday
season
is
a
diamond
in
the
rough,
and
I
truly
hope
her
efforts
are
noticed
because
she
is
a
true
asset
to
your
company
and
will
be
considered
for
future
advancements.
Thank
you
again
Kimberly
for
all
your
help,
kindness
and
efforts
for
making
this
crazy,
post
pandemic
holiday
shopping
season,
brighter.
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