I would not like to visit this place again. This was my first visit. The check in was long and 50 min process. There were 3 people.l including me and the other two came after me. They showed no courtesy to me and did not follow basic common sense processes. When I handed over the paperwork, They kept me waiting standing while asking someone else questions for 10 min. They did not have basic sense to let me know if I should wait standing or if I can go have a seat. The nurse was horrible. She was annoyed. There was no welcoming words or positive experience in the entire visit. Totally disorganized place and I hope not to visit again.

SCAM. This place is nothing but a deceitful and fraudulent “urgent care”. I made the mistake of reaching out to them to book a Rapid Covid 19 test, which was a formality for international travel. I specifically asked the price of the test on the phone and at the reception, and was blatantly lied to by their staff, who claimed there was no cost involved. Later I received a bill in the mail for an outrageous $308! To make matters worse, there was a child attending to patients at the front desk, and a long wait time of over an hour in a "treatment room". It was a complete and utter nightmare, and I urge everyone to steer clear of this place at all costs. Don't fall prey to their deceptive tactics and unethical practices.

I’m only giving one star because zero or negative stars is not an option. After being checked in to have my foot looked at, by lovely people, the doctor came in. He was in the room for…not exaggerating…less than a minute. Probably 45 seconds. Did not look at my foot, Didn’t X-ray it…he never even TOUCHED my foot!! He asked me which side of my foot the pain was on, suggested I see a orthopedist and….wished me nice day. There was no examination of ANY kind….ZERO!!! This was not the Dr whose name (Dr. B) is on the front door…not sure who this doctor was. Upon leaving I had to leave my name with the acting manager because I’m unwilling to pay for an examination that NEVER OCCURRED!

Oct 2022: ((X-ray machine but no tech)): Staff is courteous and Dr. B is knowledgeable/efficient. However, I went here because the website said they had an x ray machine. They do… but currently no techs to work it. I’ve now had to visit a separate radiology facility and will have to wait a few hours for results. If I have a fracture I’ll then have to visit an orthopedist. ((Glad they gave me a sling for no extra charge though)). If I knew I was better off just going to the ER I would have, but I didn’t want to take time and resources away from patients in greater need than me.

I have been coming here for years. Sometimes, there is a wait. It's an urgent care center, it's expected. Today, I sit here, already over a 2 hour wait. No, it's not crowded. Noone has checked in. Noone has acknowledged me. They put u in a room with the door closed. I open the door. Still nothing. Not only am I a patient (who is here bc of an illness) but I am also a customer. This is very bad business AFP. Poor patient care. What a disappointment. I just walked out. What a waste of time.

I went to this place for medical attention. At first they were all very professional and even quite personable. Apparently the Dr. (or closest to being a Dr, Deanna is her name I believe) called me and left a message for me to call her back. I called her back repeatedly and each time she was supposedly with a patient. I found this ironic because when I was there I had to get up and go to the door of the little room they had me in to remind her or anyone else that I was there waiting. Regardless of whatever profession you work, you should always, ALWAYS return calls and be attentive to your customers, clients or patients. This didnt happen for me and I hope and pray whoever reads this will get the medical and emotional reassurance they may need. Thank you.

Received a call from the billing department 3 years later stating I owed $120 from visiting this location. They provided little to no information regarding my account. When I called back after calling my insurance - who said they never received claim - the woman who answered was extremely snarky and rude to me. I asked for my account number and she responded with, "Well, I don't see why they would need that information, but anyway." HUH?! They need it because it was never forwarded to them and now they have to resend an entire new billing form through *their* billing department! 3 years ago. I don't even live in the state anymore. Ridiculous.

Every staff member I encountered were very friendly, professional, helpful, and put me at ease. Very pleased with my first time experience there! THANK YOU to ALL staff!! Will definitely go again if necessity dictates.

The kindness of the staff, especially Henry, was equally as important as the medical attention I received. I would recommend AFC Urgent Care to everyone I care about.

Thank you 😁 I went in for an infection, my hand the service was pdoctor was well-educated and prescribed antibiotics and ran some tests and labs very satisfied with my experience, and will use them again if needed. Definitely recommend this location.

If there was a zero star, I would give this to Dr. Lugo Blanco or a Blanco P Baker. The short female doctor with eye glass, blonde hair. It was before Thanksgiving Day, I went there for a follow up visit and I had asked her to fill up some forms for the Army due to my injury last month. I can’t believe my eyes and ears. She was there arguing with me. As a doctor she should have been helpful and willing to help. How did she even become a doctor?!? And it’s the holidays, she should have been kind. And she even said with a very nasty tone, I don’t remember seeing last month, I see so many patients. Wow!!! And my first encounter with her was super nice and now she has turned into a terrible person.

Website said wait time was 0-15min. It's been over an hour so far and just got into a room. Update: After an 1.5hours, they just said the X-Ray tech wasn't in today! Why didn't they say that from the start?!?! We told them we were there. Don't ever go here.

Dr. Lugo Baker is professional, friendly and compassionate. You are thankful to be in her care. And the staff most helpful

Great staff and services. My experience was excellent and I would like to thank them again for their speedy accommodating services. Highly recommend using them whenever in need of urgent care services.

I had an outbreak of hives and swelling due to bee stings 2 weeks ago. The Dr subscribed the meds for me and it cleared up by the next day. Thank you AFC UC .

I would avoid this place as much as possible. We were very unhappy with the experience, and when asked what they could have done better, there are too many things, but here are some highlights: They could have done some medical checking before making conclusions, could have been more professional instead of panicking when we said my mother had tested positive for COVID (it is not 2020 anymore), and also, being that there was a patient over 70 years old and feeling very bad and with difficulty to move or stand, they could have let us wait for our pick up car (about 10 minutes) instead of throwing us out where we didn't have a place to sit while waiting for the car.

Everyone is very nice, as soon as I arrive they took care of me, the receptionist, the nurses and the doctors are very friendly and knowledgeable. I will definitely recommend this facility to all my friends and family. Thank you AFC team. Keep up the good work.

My son was in pain. AFC was very accommodating with a quick appointment that afternoon. “Come early if you can.” Check in and examination were handled quickly and efficiently. Emma, the nurse practitioner, explained the diagnosis and plan for treatment clearly and we were on our way in what seemed like no time. Maybe 45 minutes start to finish. We have used this urgent care before and will keep coming back.

Very kind and accommodating. I was in and out in less than an hour for stitches in my finger. Highly recommend

Great Urgent care center! I sent my parents to this center in helping with an immigration physical. The center is clean and staff is very courteous. They are best in the area and highly recommend them.

The receptionist and nurse were super nice and great. The doctor on the other hand was a nightmare. I went in due to stomach problems and I was told I had the norovirus despite not being exposed to the virus. I ended up having horrible food poisoning. She literally told me "Well you work with children so its probably the norovirus". Not a single person at my job has the virus and no one at home does either so I just magically got it. She also prescribed a z-pak which obviously would not help me because antibiotics don't work on viruses. My fiancé and I had to do our own research to find a prescription drug that would help and then call back the office and ask for it to be sent to the pharmacy. We were able to get the prescription filled and it finally started to relieve my symptoms after 16 hours of unbearable nausea and stomach pain. We are not medical professionals and should not have to "play doctor" after meeting with a physician. The entire experience was terrible.

Thanks for everything. The doctor he was really helpful, friendship and respectful. We need a smiling face and he has it.

Constant communication from start to finish, was able to reach who was needed on the phone multiple times. Compassionate, quick and wonderful !

I have gone to AFC Urgent Care many times now for covid tests and for online appts. They are always professional, helpful, and organized. Thank you so much.

Never again... The doctor never sent the prescription to the pharmacy and had to call them from the pharmacy and get a verbal consent and still didn't get all of the medication I needed...

Don’t come here for a Covid test. I understand everywhere is overwhelmed right now but this place is being untruthful with patients and that’s what upsets me. I got tested on Tuesday, both a rapid and a PCR. I was told me they would call with my rapid results in a few hours as it only took ten minutes to get the results. They never called and wouldn’t answer their phones so I had to drive to AFC for my results. The girl at the front desk was extremely rude to say the least when I got there. The doctor also promised my PCR results within 24 to 36 hours by phone call. We are now on day four, and still no call with my results. Again, I know everywhere is overwhelmed but they need to give out the right information upfront. I FINALLY got them on the phone and the girl told me “they were emailed,” which they were not. It is obvious this place is just in it for the money by requiring telemedicine visits before testing and testing way more people than they are capable of. I wouldn’t be so upset if the office staff was kinder and more truthful.

The whole experience was amazing. I came in and could hardly breathe. Tyra Gray, Dr Santa, and Dr. Anna were knowledgeable and incredibly kind. Thank you.

Referred by friends and family .. I have to say they are very professional ..from the provider Monica to Victoria (MA). Victoria came out with a friendly smile to swab me and answered any questions I had. What a pleasant visit

Great care and very courteous. I was so happy that you treated my son very well. Would be so glad to use your urgent care service again! Thanks!

DO NOT GO HERE. they do not treat their patients like actual people. I was so sick and they made me wait 2 hours for a test that i had an appointment for that day to then call me while im sitting in my car and tell me to they cant take me until the next day. i felt awful and was persistent that i get tested for covid, and eventually they let me get a test, but get this they stuck the swab up my nose while standing behind the building by the dumpster. they wouldnt let me inside. no way to treat a patient let alone a human being. your management should be ashamed. they didnt even assess me i ended up going to another place the next day.