The Restaurant Store - Baltimore West image

The Restaurant Store - Baltimore West

Restaurant Restaurant supply store

👍👍 This place is SO freakin' cool!!! They have everything imaginable, from human to dinosaur sizes AND are quite reasonable in pricing. This is a place geared to professionals and I am only a civilian who wandered by, but I will be back. I found myself wanting to get a bunch of things so now I will... People often mention store, staff, great, service, helpful, order, prices, helped, customer, restaurant,


Address

1620 Whitehead Ct, Woodlawn, MD 21207

Website

www.therestaurantstore.com

Contact

(443) 348-5091

Rating on Google Maps

4.60 (192 reviews)

Open on Google Maps

Working Hours

  • Friday: 7:30 AM to 6 PM
  • Saturday: 8 AM to 5 PM
  • Sunday: Closed
  • Monday: 7:30 AM to 6 PM
  • Tuesday: 7:30 AM to 6 PM
  • Wednesday: 7:30 AM to 6 PM
  • Thursday: 7:30 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: store (12) staff (10) great (8) service (8) helpful (8) order (8) prices (7) helped (6) customer (6) restaurant (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 tasha l. 3 years ago on Google
    1st time here, great prices and the most friendliest staff ever! A lady had helped me find something, she walked by later and saw that I had a puzzled look, she stopped again to answer any of my questions. Great customer service
    1 person found this review helpful 👍

  • 5/5 Tom M. 10 months ago on Google
    This place is SO freakin' cool!!! They have everything imaginable, from human to dinosaur sizes AND are quite reasonable in pricing. This is a place geared to professionals and I am only a civilian who wandered by, but I will be back. I found myself wanting to get a bunch of things so now I will work to find ways to fit them in!
    1 person found this review helpful 👍

  • 5/5 Bella M. 11 months ago on Google
    Really convenient if you have a business or not.
    1 person found this review helpful 👍

  • 5/5 Crystal J. 1 year ago on Google
    Had an amazing experience with a young lady last week when I was there! I am so upset I didn’t catch her name , but she was a young brown skin woman with shorter locks that where a reddish color! Well any way she was so pleasant and professional when ringing me out! Everyone is always so helpful when I shop there, but she was extremely nice! The next time Iam there I am going to get her name and update my review!
    1 person found this review helpful 👍

  • 5/5 Tremain L. 1 year ago on Google
    They have some nice professional folks working in this store ! I love it here

  • 1/5 JOSE A. 5 months ago on Google
    Bad/worst experience today. One of his employees (MATTHEW L) very bad customer service. I will never come back to this store again 😡😡

  • 5/5 Claudia L. 5 months ago on Google
    Maddi from the restaurant store was very helpful, professional, and friendly in helping us with our order. I highly recommend getting your products from heres and especially at this location!!

  • 5/5 Ummyusuf Sahar Abdus S. 10 months ago on Google
    Awesome. Prices better than Sams for the items i usually purchase. Workers are helpful and courteous.

  • 3/5 mohammad a. 7 months ago on Google
    Friendly staff. Cheap products vs competitors or any else in this market. Rewards are amazing so if you can sacrifice Quality then this is your place

  • 5/5 Thomas R. 9 months ago on Google
    Great place, they walked my cart out to my car which was really surprising but welcomed. Definitely better than the other restaurant supplies and depots in the area. Wish they had a fridge section but they got KA flour so I ain't complaining

  • 1/5 Khana T. 1 year ago on Google
    Great staff, great prices was once something I expressed about and gave a 5 star rating . After shopping around I realized the restaurant store is kind of a rip off. The quality vs others is very cheap . The prices aren't that off but quality is way off. My other concern is their so called express service . Why is it called express when a customer has to wait over an hour for their order and driver back 3 times and still order not complete

  • 5/5 Azizuddin Ali M. 1 year ago on Google
    Excellent customer service! This store has all you need for a catering event and food industry.

  • 5/5 Sandra M. 1 year ago on Google
    The products are good with great prices. The staff is always available, helpful and knowledgeable. Very friendly and professional staff.

  • 5/5 Janette S. 1 year ago on Google
    Great prices, excellent service. Mr. Matt B the Manager even helped me understand the Julian Code for manufacturers. I will never visit another store but this one.

  • 5/5 Kenisha B. 2 years ago on Google
    Very helpful staff. The stock is well kept and neat.

  • 5/5 Richard F. 1 year ago on Google
    Staff are among the friendliest and most helpful of any business i visit.

  • 5/5 Phil G. 1 year ago on Google
    Extensive inventory, fantastic prices, wonderful service. I go here first for home or commercial.

  • 5/5 Erin J. 1 year ago on Google
    Pretty cool experience. Nice sales on bulk food and items. I'd recommend

  • 5/5 Crystal C. 1 year ago on Google
    First time visiting this store. Had a great experience. Staff was very attentive and friendly. Had a little trouble finding what I needed because the aisles weren’t labeled, but a staff immediately noticed I was looking for something and helped me find what I needed. There wasn’t a line, so the checkout process was very fast. The staff helped me pull my cart out to the parking lot afterwards, and helped me load everything into my car. Exceptional customer service!

  • 5/5 GREGORY T. 1 year ago on Google
    Always great experience at the store. Professional restaurant equipment and supplies at great prices. You'll be surprised how much of this could easily be used in your kitchen at home. Except you do not pay extra because it is a "professional" equipment. Another great perk is that it is never so annoyingly busy as the other well known similar store. Give it a try and you'll be pleasantly surprised.

  • 5/5 Lauren D. 3 years ago on Google
    Friendly and helpful staff! I was in a tight spot today and they were so accommodating and got me the products I needed.

  • 2/5 kazper2011 3 years ago on Google
    Online ordering and express pickup clearly need some work. I ordered a few things to try out this place. Despite the website saying everything was available in store, I received an email saying only part of my order was fulfilled. I contacted the help desk and they were able to clear up whatever the issue was. Still, there seems to be a disconnect between the website, store, and customer service (note: They had the items in stock, but they weren't pulled for my order for whatever reason until I inquired). I stopped by to pick up my order the day after placing it. They have a neat feature where you notify them you're on your way so things can be ready for you. I clicked that before the 25 minute trip. I pulled into the express spot and clicked the "I'm here" option. And waited...and waited...and waited. Nobody came in or out of the back pickup area. I figured they were sorting through things to grab my order. After 20 minutes, I gave up waiting and went to the storage/pick up area. Imagine my surprise when NO ONE WAS BACK THERE! If I hadn't gone in, I'd probably still be waiting there... I rang the bell and someone came and finally helped me with my order. The express pickup option seems like a great idea, especially with the "I'm on my way" button to give the employees a little bit of extra time to gather everything, but unfortunately falls way short.

  • 1/5 Seung K. 3 years ago on Google
    Everything over charge container, salad containers. Take out container....way too much charge..over 90 doll take out container...restaurant scam..jetro way cheaper price

  • 5/5 bobby G. 2 years ago on Google
    Nice new store with a very helpful staff

  • 4/5 Nelda L. 2 years ago on Google
    First time visiting here. I don't own a restaurant, but as a "gadgeteer", I found a couple of the things I was looking for (and a few extras!). I plan to go back!

  • 5/5 Kirstyn H. 2 years ago on Google
    Great location, always clean and everyone there is willing to help with a smile!


Call (443) 348-5091 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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