Busy shop with queues for the changing rooms, however the assistant in charge kept the customers moving so there wasn't too long a wait. Plenty of choices and a good sale range also. Liked the way the jeans are displayed by name so it's easier to find the style you're after.

They have got a large selection of beautiful summer clothes and handbags prices are very reasonable staff are friendly and approachable I would highly recommend this company

With wife who bought 3 items quick to checkout.

Extremely polite and very obliging staff. Bought a grey jacket and queried the price,sorted out instantly. Many thanks.

Offering a 20% of cars through May, I got to the till with five full priced item, one sale item, the assistant ran everything through the till, presented the 20% card only to be told it wasn't valid because I was purchasing a sale item! Would have been helpful if they'd just put the sale item through separately but they didn't. Not impressed.

Amazing and extremely polite staff especially Jo, she straight away was happy to help and was great! Helped me with everything! Thankyou!

Must be one of the most friendliest shops I have ever been in. The ladies on till. .nothing too much, the floor staff so helpful, if they dont have they try to order it. Really love going in that shop. Well done guys.

Love the difference of seasons in clothes you won't be disappointed with a visit here , well done 👏

Customer care amazing... I was trying tonsoothe two newborns as they awoke in the store.. very thoightful assostant helped me into a changing room and brought me a chair to breastfeed. Absolute A star treatment. Well done on the compassionate staff you have newlook.

New Look ..Broughton Park ...awful experience . . Shopping really uncomfortable due to no air conditioning on a day of 25/26degs 🥵🥵....but worst still...only one till assistant ...with a long queque of customers waiting to be served ..and this appears to be the norm ....same experience when shopping there before.

Terrible customer services, been spoken to this evening by a member of staff I’m assuming a member of management like I was competitive beneath her. The whole experience was awful will never shop here again I’m disgusted!!

Nice store sold a lot of everything for women

Shame the store card is ending.....found that was so handy and helped spread the cost......