1/5 Yuliya G. 5 months ago on Google
Staff
member
discriminates
and
abuses
customers
on
the
ground
of
civil
status.
He
is
extremely
educated
because
he
knows
word
“concept”
but
absolutely
ignorant
about
power
of
colours
and
colour
therapy
not
to
say
about
science
of
Customer
Service
which
has
never
touched
his
tender
ears.
So,
if
you
don’t
have
anybody
by
you
to
punch
that
exquisite
Napoleon
then
you
are
not
worthy
enough
to
have
a
room
with
colour
of
your
choice
advertised
before
booking.
As
soon
as
you
pay
for
your
holidays,
and
you
pay
for
two
people
(generous
single
occupancy
discount
granted
as
much
as
€4)
you
deserve
the
room
with
the
colour
you
hate
to
celebrate
your
birthday
not
to
say
to
deal
with
“highly
educated,
noble
people
with
exceptional
manners”.
Of
course,
I
cancelled
that
booking
that's
why
booking.com
does
not
allow
me
to
post
review.
Guess
high
rating
on
that
app
is
due
to
this.
Wishing
everyone
to
have
a
nice
holidays
and
adequate
people
around
💜🙏
Correspondence:
Hotel:
We
understand
is
important
date
for
you
but,
you
have
to
understand
that
for
us
should
be
very
difficolt
and
a
disaster
to
have
to
organize
the
rooms
on
colors
preference
of
single
guest.
The
room
sure
will
be
not
purple,
if
you
prefer
to
cancel
the
reservation,
we
will
understand.
Regards
Customer:
Thanks.
Then
maybe
it
will
be
better
not
advertise
it
as
soon
as
you
can
not
do
it.
I
just
chose
the
option
which
was
suggested
by
you.
Hotel:
We
don't
suggest
the
colors,
is
a
simply
concept
of
our
property,
anyway
you
can't
speek
with
us
in
this
uneducated
way,
now
we
don't
accept
your
reservation.
Thanks
a
lot!
Customer:
I
don't
want
your
reservation.
The
tone
of
your
communication
was
initially
not
acceptable.