It's in good location, right at center of Haikou, Hainan. The hotel room is good, clean and nice view. However it's kind of expensive. The receptionist on 33 floors and have to change lifts everytime to go down from room to ground floor as security reasons. It's cost time every day. The hotel buffet for breakfast is good. Alacart dinner is also nice. Special like the Hainan Chicken rice dish, I have aten two times, very delicious😋😋😋. Nice French staff at restaurant that gave us comfortable feeling on comunication, others staffs are not good for the international standard hotel. Need the improvement on service to get customer back.

OK hotel. Food pretty average, and not great value for money. 55th floor bar great, pool is also good.

This is the best hotel i have been hosted into. Good location, good services. Allways i am at Haikou i go there.

Everything was great, until I get to the parking garage. Horrible experience. That garage is meant to held any events which is larger than 200 people.

Outstanding recognition of status for a weekend stay. As a Hilton Honors Gold member I was upgraded 2-3 categories from the lead in room to a suite and given complimentary club lounge access, without asking. Would like to commend Helen who handled our check-in for her patience and help. After check out, she kindly helped me out when I couldn't foot my Didi bill because of international bank card issues, by paying on my behalf before I paid her back in cash (in a cashless society). Thank you for going the extra mile. Highly recommend this hotel.