Economy Inn image

Economy Inn

Hotel

😠 Altercation in lobby when we arrived, guests & staff. Between allegations of burglary and room conditions, plus how it was handled, wasn't impressed with customer service so canceling reservation. Edited to add: to further prove the lack of customer service we never got our money back after bookin... People often mention room, clean, shower, staff, dirty, sheets, stay, hotel,


Address

1405 N 1st St, Yakima, WA 98901, United States

Contact

+1 509-453-8981

Price rating

$69/night

Rating on Google Maps

2.50 (231 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (18) clean (7) shower (7) staff (6) dirty (6) sheets (6) stay (6) hotel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Michaelle Y. 2 years ago on Google
    Altercation in lobby when we arrived, guests & staff. Between allegations of burglary and room conditions, plus how it was handled, wasn't impressed with customer service so canceling reservation. Edited to add: to further prove the lack of customer service we never got our money back after booking online. Explained to rep at Choice Hotels (corporate office) customer service hotline, but despite several follow up calls & an email, we didn't hear back. Last communication was that they would look into it. Didn't look very hard or location management dismissed /refuted the complaint. Haven't stayed in a Choice since then... And up until 'Rona, we traveled 4-6 weeks every summer, staying in dozens of hotels & motels. Lost out on quite a bit of business.
    3 people found this review helpful πŸ‘

  • 1/5 Kelly G. 6 years ago on Google
    Let's start with the dirty sheets....oh and the dirty bathroom! They gave us clean sheets and pillow cases and said she would let the maid know to change all the sheets from now on.....really? From now on???? Carpet so filthy do not care go without shoes!!! The sink faucet wouldn't turn off and the toilet didn't flush! Hovering technique was needed to use toilet...yes that dirty!!! A porta potty would have been cleaner! They charged me for my service dog! We stayed one night and checked out for second night because we would not want to stay again! Had to demand our refund which they didn't want to do. Seriously offer us coffee as we are leaving...oh heck no because they probably don't wash the cups!!!
    3 people found this review helpful πŸ‘

  • 4/5 giacci g. 5 years ago on Google
    Best motel/hotel in this area. Nice rooms, and they work with you on the price. Sucks that you have to smoke outside, but I guess that's why it's so nice. They give u shampoo, towels, wash cloths, body/face wash, and lotion. A little more on the pricey side, I believe we paid 65...but it's def worth it if you don't want to sleep in a trashed room.
    3 people found this review helpful πŸ‘

  • 1/5 Courtney O. 2 years ago on Google
    The room was hot. It smelled bad. The beds where gross. Their where bugs. This hotel should not even be open. I booked threw Expedia. The pics on their are not what’s in the rooms.
    2 people found this review helpful πŸ‘

  • 1/5 Syndie Silver R. 2 years ago on Google
    Rude morning staff. Stained nasty towels. Locked out of room for hours waiting on someone to come put in new batteries for door lock. Finally night girl had me crawl in window to unlock room an get my stuff. No to very little sleep an at 9am front desk guy barked at me saying time to check out. There was never any breakfast. Coffee was ok.STAFF STOLE 250.00 BLUE TOOTH SPEAKER FROM ROOM ALONG WITH OTHER VALUABLES STOLEN. Don't waste 70. Bucks to be ripped off.
    1 person found this review helpful πŸ‘

  • 1/5 Christal D. 4 years ago on Google
    We checked in the staff was good on letting us park a motorhome in the back parking lot. Friendly and courteous. We got up to the room to take a shower. The floor hadn't been vacuumed. Went to take a shower there was a cockroach in the tub. The sheets on The bed were dirty. We called the Economy Inn phone number. The person who answered said they were very sorry and refunded our full amount for the room.
    1 person found this review helpful πŸ‘

  • 5/5 Amy T. 10 months ago on Google
    Economy Inn to Red Lion. Looks great!Done alot of work cleaning the place up and rebranding into Red Lion. Hallways smelt good. Room was clean. Linens comfy and clean. Very quiet & comfortable. Very friendly staff. Family oriented. Redoing everything. Out with the old, and in with the new. Looks terrific guys !!
    1 person found this review helpful πŸ‘

  • 1/5 Maire T. 2 years ago on Google
    Wouldn't even give any stars. Hotel refused refund, as well as Priceline. Stayed there week ago, noticed some red bumps, didn't think much. Went to Dr now that I could get in, infected bed bug bites was diagnosis. Willing to give a copy of Dr diagnosis. Stay far away! Disgusting.
    1 person found this review helpful πŸ‘

  • 1/5 Dave H. 1 year ago on Google
    This was a "RED LION"? No way! More like a homeless shelter. No joke.... stay away...

  • 1/5 Gregory B. 6 months ago on Google
    This place is infested with roaches . East Indian owned. The poor employees here. I felt so bad for them. I hear the owner makes them work 8-12hrs a day 7 days a week just to pay for their rooms. I talked with an employee that said they had a house fire and we're homeless and this is the only way that they could have shelter but it's wearing them out. Whoever the owner is of this hotel I truly hope that this is not true. The only thing that made this stay pleasurable where the staff. Rooms are overpriced and the appliances are antiquated.

  • 1/5 John O. 8 months ago on Google
    First they room we got sent to wasn't even clraned. The second room had no working shower and what looked like bed bugs. It was a very run-down hotel. Worst, I have been in for a while, and I have stayed at some bad ones. Plus, the pool was out of order as well.

  • 5/5 Quannah Shields (. 7 months ago on Google
    So this place has continued to improve despite it's bad rep for past experiences. The house Keeper works hard to maintain high cleaning standards and expectations. My bf and I have stayed here often and notice that the staff does care about the customer's concerns, when they get complaints about any type of bugs in a room they strip it, spray or bomb it and clean it. Ive noticed that they are working hard to clean this, newly named, Red Lion up and change it's reputation.

  • 1/5 Kristen M. 9 months ago on Google
    Cockroaches and maintenance man came in my room with master key for no reason.thankfully my husband was in room with me and son. They don’t clean the room and are very rude

  • 2/5 So you think You can f. 3 years ago on Google
    They have cockroaches. As soon as we stepped into the bathroom there they were crawling in the bathtub three of them . And even though the lady that worked there was very nice and gave us a double bed for the night in a different location at no extra cost I feel that cockroaches are unacceptable !

  • 2/5 Grace M. 1 year ago on Google
    Entire place smelled of weed and cheap perfume, no breakfast in the morning except Sunny D and apples. Beds and rooms were clean.

  • 1/5 Biarki V. 1 year ago on Google
    Roaches, smells bad, and to top it off no pool or hot tub and if they had them they’d probably be not working because of the roach problem they have known about for over a month. Never stay at this place. It’s cheap and you get what you pay for.

  • 1/5 Melissa Wynn (. 2 years ago on Google
    It was the most disgusting place I’ve ever been it had dirty sheets dirty towels had cockroaches the refrigerator had something rotten in it and a cockroach room had not been vacuumed I cleaned my own room so I could get a shower and rest they need to be shutdown or pay people to stay there!!!! So I really give this place a-100

  • 1/5 Harrison P. 2 years ago on Google
    Employees were nice, but there was blood in the shower, mold all in the room, cockroaches everywhere, pee in the bed trash in the room and the showers also didnt even turn on. Worst hotel I have ever stayed in by far.

  • 3/5 Angela M. 2 years ago on Google
    Not what I expected but what do you expect for the price... Fridge was sticky on the bottom (I don't want to know) the shower curtain was 🀒 filthy the tub wouldn't drain so shower sucked the sink was splattered with paint or something, the room in itself wasn't what I expected- flat screen TV 🀣 more like a dinosaur, no telephone and DEFINITELY not a king size bed..... I wouldn't openly recommend it to anyone unless their budget was tight- I'm a different type of person when I stay at any hotel/motel- bring my own sheets, blankets and pillows, towels etc.

  • 2/5 Carla D. 2 years ago on Google
    They people were nice but the place is old had Roaches..Wish I'd would have known it was so creepy druggy area


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