1/5 Dr RK G. 7 months ago on Google
⤵️
Updated
Review
for
Amritsar
Haveli
Restaurant
(visited
on
30th
August
2023)
Rating:
★☆☆☆☆
(1/5)
I
recently
revisited
Amritsar
Haveli,
and
I
must
say
that
my
experience
this
time
was
nothing
short
of
disappointing.
I
had
initially
given
the
restaurant
a
3/5
rating,
but
my
second
visit
has
led
me
to
reconsider
my
opinion.
To
begin
with,
the
most
concerning
issue
was
the
presence
of
houseflies
in
a
fine
dining
establishment.
This
was
a
major
hygiene
concern
and
completely
unacceptable
for
a
restaurant
that
markets
itself
as
a
place
for
a
quality
dining
experience.
The
dining
table
wasn't
any
better.
It
had
unhygienic,
sticky
dining
mats
with
food
remnants
on
them.
This
not
only
ruined
the
ambiance
but
also
raised
questions
about
the
overall
cleanliness
and
maintenance
of
the
restaurant.
Another
letdown
was
the
absence
of
tawa
bread,
pulka,
or
roti
due
to
some
internal
problem.
For
a
Punjabi
restaurant,
not
being
able
to
serve
staple
items
like
these
is
a
significant
disappointment.
The
staff,
I
noticed,
seemed
tired
and
disengaged
with
their
work.
Their
lack
of
enthusiasm
was
palpable
and
contributed
to
the
overall
negative
atmosphere
of
the
restaurant.
The
restroom
was
also
in
a
dismal
state,
which
is
far
from
the
standard
one
would
expect
from
any
dining
establishment,
let
alone
a
fine
dining
one.
All
in
all,
this
visit
to
Amritsar
Haveli
was
the
worst
Punjabi
restaurant
experience
I've
had
in
recent
times.
The
presence
of
houseflies,
unhygienic
conditions,
food
item
unavailability,
disinterested
staff,
and
the
sorry
state
of
the
restroom
have
led
me
to
reduce
my
rating
from
3/5
to
1/5.
I
hope
the
management
takes
these
issues
seriously
and
works
towards
improving
the
overall
dining
experience
for
their
customers.
5th
August,
2023
Visit
Review⤵️
⭐⭐
⭐
I
recently
dined
at
Amritsar
Haveli,
and
my
experience
was
a
mix
of
highs
and
lows.
The
restaurant
has
its
strengths
and
weaknesses
that
need
attention.
The
ambiance
was
decent,
and
the
Punjabi
vegetarian
menu
seemed
promising,
at
the
initial
onset.
On
the
positive
side,
their
Dal
Makhani
was
delightful,
bursting
with
flavor
and
authenticity.
The
Indian
Breads
were
also
a
winner,
perfectly
cooked
and
complementing
the
main
course.
However,
the
hits
were
overshadowed
by
some
misses.
⛔️The
hygiene
standards
of
the
dishes
being
served
definitely
need
improvement.
The
way
food
was
presented
left
much
to
be
desired,
and
this
aspect
needs
immediate
attention.
⛔️
⛔️
The
pre-prepared
refrigerated
Lassi
was
a
huge
disappointment,
lacking
freshness
and
flavor.
⛔️
The
Soggy
Masala
Pappad
and
the
hardened
Missi
Roti
were
also
below
par,
taking
away
from
the
overall
dining
experience.
While
the
food
had
its
ups
and
downs,
the
staff's
behavior
and
respect
towards
customers
could
use
a
significant
improvement.
⛔️
Their
attitude
felt
distant
and
could
be
more
welcoming.
❌
Additionally,
their
practice
of
serving
water
in
cheap,
self-branded
plastic
bottles
at
an
inflated
price
of
50Rs
per
bottle
was
questionable!
These
bottles
should
at
the
very
least
be
clean
and
presentable
before
being
placed
on
the
table.
⁉️In
conclusion,
Amritsar
Haveli
has
potential,
but
there's
room
for
growth
in
several
aspects.
📛The
quality
of
dishes,
especially
the
refrigerated
items,
needs
attention.
🛑The
staff's
approach
towards
customers
should
be
more
customer-centric
and
warm.
❓Finally,
the
hygiene
and
presentation
of
dishes,
as
well
as
the
practice
of
serving
water,
must
be
addressed
for
an
overall
improved
dining
experience.
4 people found this review helpful 👍