3/5 Mark N. 1 year ago on Google
This
could
easily
be
a
five
star
review.
I
wasn't
amazed
at
the
food,
but
I
sure
ate
it
up.
First
thing
I
would
say
is
to
label
the
bagels.
Right
when
you
walk
in
the
door,
you
see
all
of
these
beautiful
bagels,
but
you
don't
know
what
they
are.
I
suspect
90%
of
the
business
is
local
and
they
know,
but
it
would
be
nice
to
expedite
the
ordering
process
by
not
having
the
employee
explain
all
of
the
choices
to
me
as
I
feel
like
I'm
holding
up
the
line.
I
couldn't
understand
over
the
music
so
I
just
pointed
at
a
cheese
bagel
and
there
are
more
questions,
but
I
couldn't
understand
so
a
customer
behind
me
had
to
explain
to
me
that
there
are
two
cheese
bagels.
I
was
feeling
like
I
was
holding
things
up.
Upon
payment,
for
the
first
time
in
my
life
I
hit
'No
Tip'
because
I'm
tired
of
adding
$3.00
on
to
all
off
my
self
serve/self
pick-up
food
when
it's
already
more
than
I
want
to
pay.
My
total
came
out
to
$15.50
on
my
$11.25
sandwich
after
I
completed
the
payment.
Despite
further
holding
the
line
up,
I
asked
how
my
$11.25
sandwich
was
$15.50
and
the
receipt
was
examined
to
explain
to
me
that
special
bagels
cost
an
extra
dollar.
I
didn't
know
that
or
read
it
anywhere,
but
whatever...so
I
say
"OK,
that
$12.25,
how
is
$15.50?"
Gal
comes
over
and
examines
receipt
and
tells
me
there
is
25%
tip
and
asks
me
if
I
want
to
take
it
off,
so
here
I
am
already
holding
the
line
up
and
be
asked
if
I
want
the
tip
taking
off
in
front
of
everyone
waiting
on
me
and
I
have
to
say
in
front
of
everyone
that
I
hit
no
tip
but
never
mind.
I
felt
embarrassed
and
annoyed
that
I
was
once
again
paying
over
$15
for
a
sandwich.
Next
customer
was
seemingly
having
issues
with
the
touch
screen
as
well.
When
my
sandwich
was
ready,
I
picked
up
and
mentioned
that
they
may
want
to
check
their
screen
and
I
walked
out
in
silence.
I
read
other
comments
and
I
have
no
doubt
they
are
true...just
wasn't
a
good
personal
experience
for
me.
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