Very cozy and clean hotel. Definetly will be my choice on NY next visit.

the toilet flush is broken, the water does not flow in the shower, the drain is blocked. the family could not wash. upon arrival at the hotel at 11:30 p.m., the staff was not unhelpful, did not take any steps to clean up the room, there were long negotiations about the prices, showing the booking price. Room no. 205. visiting day 15-16 August 2023.

Good ratio quality service in a quiet, but central position. Personnel is kind.

What to write about this beautiful hotel? Where to start from? I will start from sleep as it is essential in a hotel. Their bed was very comfortable and I slept as baby every night of the 5 we slept there. Room 109 was facing the main street, with a small balcony and a crow to the next building. It was untill much later we realized it was not real. Everything was very clean and in order. It's breakfast was very delicious, good and rich, stuff very polite, happy and helpful, people at reception very efficient and helpful too. I am very happy we choose to stay there after all! We had a week to remember for many many reasons!!! And as a memoir, the last moment while waiting for the taxi, I picked up a Białystok bell with the big animal on the top of it, to bring it back home to remind me the beautiful days I had there.

Our family enjoyed our stay at this hotel. Very close to a shopping mall and many other attractions close by. The street is very well-lit at night for those who travel on foot. I will say, though, it is very aggravating trying to use the amenities at this site. Every time that I have stayed here or stopped by, Club 1871 (the downstairs drinking /cigar bar) has either been closed with no explanation (visited during OPEN hours) or reserved for a party or other event. The dining room also gets booked fairly regularly for events, too. The hotel is very good, however, of notifying guests with reservations prior to their stay via email. Would stay here again if in the area, but it's a roll of the dice whether or not you will be able to use the extra facilities on site.

a good place to visit in a lovely town

Very nice hotel with friendly staff. The location is brilliant. Rooms are decorated in a pre-war style, very clean, good shower and comfortable big bed. Breakfast was great with many hot and cold choices, including cakes.

The food was great and my room was very nice.

Located in the historical building in central Białystok, the hotel could be a gem. Unfortunately, faulty maintenance and poor management turned our stay there into a nightmare. I arrived at around 4 pm. After a quick check-in, I discovered a broken and smelly refregerator and immediately informed a receptionist. He responded that the situation is the same in all (!) rooms which was not true since in a second room we have booked for my wife and the daughter the refregerator worked perfectly fine. Having returned back to the hotel at 9 pm, I found out that a water drain in the shower was blocked making our showering impossible. After complaining to a receptionist, I was offered another room just to discover that an air-conditioner was broken there (with 30° temperature outside!). I was then offered to go to another hotel but the offer was withdrawn after they learnt that my wife and the daughter were staying at Branicki too. I certainly could not divide the family between two different hotels. Even though I was initially told that nobody can fix a water drain at 9 pm, it was eventually fixed at 10 pm or so. (So it actually could?!) This wasn't the end of the story though, since the next morning I discovered that a water drain in the sink was also blocked. This was too much: I had no choice but to complain in writing to the hotel manager. Only then it started to work: a water drain in the sink and a refregerator were fixed. To make it work, I had to complain in writing! Is it real?! In fact, it surreal rather than real: the next morning a water flush button in the toilet went broken.... For all this nightmare I was given a 10% discount for the first night even though the entire stay at Branicki was -- let's call it softly -- unpleasant. In view of this ugly experience, I am asking (rhetorically): is this the service, level of basic maintenance and quality that the 4-star hotel should provide? Does Branicki fits the *minimal* requirements to be rated as a 4-star hotel?

Fantastic hotel, close to the center. Staff is very nice. Rooms are large and extremely comfortable. Breakfast is missing some more variety of bread (but it does have several other options).

Old World Charm I love a place like this…the complete opposite of soulless modern. I arrived after midnight and the young man at the desk was patient and kind and beyond helpful after my long trip from Berlin. The room is charming. I threw open the window to the balcony and slept through the night. The hotel is on a side street to the main square so it is blissfully quiet while being at the center of everything. The breakfast was amazing. Truly. The chef smokes and cures all his meats and makes all his pastries. I am from the United States. Who does this? The breakfast is a beautiful adventure. It will take two days to try everything. The people who work here are lovely. They smile. They are kind and they would do anything to help you. I speak no Polish and I am still at home here. A man wrote a very negative review some months ago. I nearly didn’t come. That hurts a place like this, so committed to superior service over decades. I am writing this as a solo woman traveler. There is rest here. There is quiet. There is excellent food and kind service. I hope this is representative of all of Poland because I will be overjoyed. With thanks… I am in room 204

Really nice and cozy rooms, first floor ones have balconies so if you’re a smoker - it’s a win, parking is available at extra fee, staff is extremely nice, friendly and helpful. Hotel location - within 3 minutes walk to the Lipowa street which is central but at the same time it’s located on one of the side roads which helps you with uninterrupted sleep 😴

We had an absolutely fabulous time at this hotel! The service was excellent--particularly Joanna at the night front desk. We got in late and she was so welcoming and lovely and helped us with all our questions--was genuinely interested in our trip. The rooms were clean and comfortable and charming, the breakfast delicious, and the dinner we had there was the best of my vacation (salmon). Highly recommended!

Great hotel, situated in the center of Białystok with heavenly breakfest! Really great place to stay!

Excellent clean rooms. Good breakfast.

Glamour hotel. Loved it from first glance. Lovely jewel in the center of Bialystock.

Excellent hotel, friendly staff, lovely rooms and a great location.

Excellent boutique hotel, friendly staff and awsame breakfast. Definitly worth for money

Very multiple choices of breakfast. Rooms bit outdated, but still clean. Comfortable for overnight stays.

Nice hotel and rooms. Fantastic reach breakfast. Only missing of parking places was negative

Very nice hotel in beautiful art nouveau style. Beautiful rooms, we had to change room. Very good restaurant with indeed good service