We have spent a week in this hotel, so I wanted to share some of my impressions. The hotel itself is really luxurious: nice entrance, reception area, restaurant, and bars. Everything is super clean and smells nice. My friend has celiac disease, so if you can't eat gluten, this is a heaven for you. All allergens are labeled in the restaurant, and if you want to, they can prepare meals for you or show you what you can eat. The staff is absolutely amazing, and for me personally, this is one of the key elements in every hotel. Receptionists, waiters in the bar and restaurant, managers in the restaurant, waiters at the beach, guys that bring towels at the beach—literally everyone was amazing and super helpful. Our room was on the second floor and was huge. It was cleaned every day, and the mini-bar was refilled. The food in the restaurant is great, with so many choices. We also enjoyed an à la carte dinner at Culinarium, and the food and service there were amazingly above expectations. This is a proper hotel for enjoying and relaxing. No one will bother you if you don’t want them to, but if you do, they will be there for you. I have a few small suggestions to make things even better, but even without them, this hotel, for me personally, is worth visiting again. In fact, we loved it so much that three of our friends will be coming here on September 8th. I understand that with tips you can do more, but I would forbid booking tables for dinner or lunch. I saw that a few tables were reserved for some guests even though they arrived close to the end of lunch. I'm guessing they tipped some of the waiters to reserve the tables for them, but I would forbid that. It's okay to tip them for good service, but not to reserve a table that could otherwise be available for other guests. The guys who were handing out towels at the beach were amazing, and this is a great concept. However, sometimes it's a lot of work for them, and it takes some time to get a towel when you arrive at the beach. I would suggest putting a small towel station close to the beach so everyone can take a towel when they arrive and not have to wait for someone to bring it. The number of guests is going to increase, so I'm guessing this would speed up the process. Camel riding. I'm not sure about the policy in Tunisia, but what really "bothered" me is the guys with camels at the beach. They pass by so many times or even stand at the beach in case someone would like to ride a camel. They don't walk where the sunbeds are, but still, you can't go swimming without having a conversation with them and repeating "No thank you" ten times until they give up. I saw some people riding them, which is fine, but I would avoid having them at the beach all the time. As you can see, these are just small suggestions, and even without them, this hotel is perfect. From the moment you enter the building, you will feel welcomed with a great smile from the receptionists, and your luggage will be taken to your room. After that, all you have to do is enjoy. You will be greeted with champagne on gala dinner nights, with a violinist playing at the entrance. The staff will be there for you all the time to make this one of the best vacations of your life. Thank you, TUI, and hope to see you again soon.

The service, the hotelroom and bar/restaurants were perfect! This is the best hotel resort you can find for a relax adult trip! If I went back to Tunisia, I'll chose the Oceana Palace again without any doubt! Thanks to the whole excellent crew of the great Oceana Palace! Derichs D.

I stayed here for 7 nights with family, we overall had a great stay. The resort is very clean and looks amazing. There are 4 pools at this resort that don’t get very busy and are usually quite clean but can get a little sandy. The beach was amazing, one of the best beaches I have been to, lovely white sand and clean water although one of the days did get dirty due to heavy waves. Lots of activities to do on the beach at good prices although I’d stay away from the camel rides. Only reason I cannot give a 5 star review is due to having a wifi issue in our room which took the reception 3 days to fix.

We are currently staying at this hotel (until Monday) and overall it has been poor. Let me break it down: - Staff/waiters choose to server their favourites (those who tip most/have been staying there longer) and outright ignore/pretend they dont hear you. - The hotel looks older/is worn down compared to photos online. The carpet in the corridors/rooms are old/dirty/stained. - There is a smell in the hotel/rooms which some have deemed as an aroma (each to their own I guess). - Housekeeping is terrible. Towels arent really changed (just folded). We tested this by leaving out a folded towel with a piece of paper inside. Same paper was still inside later on. Drinking water isnt being replenished. - Some staff are outright rude - let me explain... We came back to our room after being out all day and house keeping didnt bother replenishing the water. I called reception and they sent a plumber (misunderstanding ok), I called reception again and they told me I had to go downstairs to the bar and get the water from there(really? at a 5 star hotel when its their mistake?) When I went downstairs to the bar, the bar keeper argued with me and told me that I had to sign some sort of paper to say I would pay for water on check out. I refused and went to reception. They then called him and sent the water upstairs to my room although I was waitingfor it downstairs. Why wasnt the water sent in the first place to out room (apparently they would have had to ask us to pay for room service then and wanted to save us the trouble although it was their mistake - yet they sent it anyway). - Food is poor. I love Tunisian food (you should try grilled fish on cous cous) but the hotel food was bad. Outside of this, there are some friendly staff members, most speak English and French (as well as German for some) and the beach is nice. The short of it, poor service, poor food, ok facilities. Not 5 stars in my opinion.

Further to earlier review, we are leaving tomorrow, sadly. Special mention to all bar and waiting staff, and big thanks to kitchen for delicious food. The pool and beach men always on hand and very friendly, we'll be back. Thank-you Oceana.x

this was used as a place to stay as a flight was delayed and we were sent here at 2 am,we arrived and the hotel was very dark, no lights on in the reception, no one guided us to our rooms to help us, then our corridor was dark i had to use my phone torch to find my way, the breakfast was more like desserts, as if it was just thrown together, i think it didn't help as tui had supplied no rep to help us and must treated us during our 18 hour flight delay. so i blame tui more than the hotel

Very friendly staff,room clean ,very quality drinks and food.Deserved 5 star rating. Beach bar,towel enough sun beds.Really recommended.

Very bad experience! We opted for a one day pass on a sunday which costs 170dt/person (80dt could be used for food/beverages) The pool is full of sand and the surroundings are very slippery! There isn't really a wide variety of food and without mentioning it beforehand pizzas and burgers are not to be served on the weekend (even though we saw some pizzas leaving the kitchen)! The beach restaurant was extremely understaffed! There was basically only one waiter yelling at another waiter asking him to do his tasks! The food is not even seasoned, cold and way too expensive for that quality and service! And last but not least, the artist that was supposed to perform didnt even come and again they didn't even inform us or apologize!

3rd visit to this lovely hotel. Everywhere is clean, staff are all lovely, rooms, gardens and pools immaculate. Completely let down by the quality of the cooked food in the buffet, nowhere near as good since Tui took it over. Lots of food hygiene issues too.

As soon as you walked into the hotel you were hit with a gorgeous aroma which you got every time you went into the main building. The reception team were very friendly especially Emma who was lovely On arrival we were provided with a lovely refreshing cold drink and escorted to our room where a plate of chocolates and gold bottle of water was waiting. As we arrived late we were provided with a plate of cold meats, salad & bread as well which was good Our room was large with a walk in closet area with 2 double wardrobes, plenty of cost hangers, shelves, drawers a safe and fridge with beers, soft drinks & water. Bathroom was large with full size bath, separate shower cubicle and toilet cubicle. Bedroom was a really good size with extremely large bed, dressing table with mirror, good lighting and electric socket. Also room had a couch, table, armchair and large TV. We had a great sized balcony with table & chairs and a day bed. Rooms were nicely furnished & we had no issues at all as rooms cleaned doily and fresh towels Restaurant was excellent with a good wide selection of foods with different themed nights including sunset (outside BBQ), Tunisian, seafood and gala evenings. Meals were buffet style but you had a grill area, a pasta station where you could select your type of pasta & different ingredients for sauce, a pizza area where there was a good selection of toppings. A large salad bar plus dessert area with lots of choice of patisserie cakes, ice cream plus cheese board. The Maitradee Mohammad was excellent and so friendly plus the waiting staff in particular Mohammad & Moussa Pools were gorgeous so tranquil and relaxing, sunbeds readily available with fresh towels daily. Beach was clean and had plenty of sunbeds and parasols for guests plus beach towels provided. Great to see life guards on duty at all times. Bar area were good, waiter service available at pools, beach and main bars We stayed 11 nights and couldn't fault the service we received Thank you

Very nice room and good food. Friendly staff, however senior staff should be more customer-focused and I recommend double checking your final bill when checking out.

I was there with my family on the beach. clean place, with delicious food, but the service, you should keep an eye on it… actually the waiter seems like this is the first time he works in tourism..

If there was a possible to give this hotel 0 star I would have done that! The worst experience i had in my whole life ! The reservation was so expensive and then they ended up giving us a bedroom with mo view what so ever and with « queen bed made from to twin beds put together …when we asked to change the room they were so unprofessional and didnt care a bit … dont go there it is a waste of your money

A hotel that is large and spacious, room was large, with bathroom, which had a separate shower and bath. Had some problems with the toilet not working properly. Large balcony with space to hang clothes to dry. Great food in the main restaurant, but the gala dinner was absolute nightmare. Grounds are well kept and lead to the Beach. But if you go half board there are no snacks to be had.

Very very bad hotel! Don’t go there! - Bad food which made us and other hotel guests really sick - Dirty swimming pool - Private party’s for local people (not hotel guests) hotel guests have to leave the bar The list goes on, but short story, spend your money on a better vacation.

We had a great time staying at Oceana in general. The restaurant staff and pool staff are super nice and friendly. The rooms are nice and big, it is an impressive hotel. One star is missing as some senior staff should work on their communications with customers more, and the pool restaurant is very average. It is known as a 'snack bar' on the guide, but they don't offer anything small portion when you just want to have a 'snack'.

Nice hotel, fine service. Balance of money and value Ok. The best of all is ocean view from apartment and activity service especialy Worker named Ayeman with morning pool fitness. You can play with him also games like petang, table tenis, tenis and and so on. Thanks to him we enjoyed the stay even more.

Great hotel, but have some defects. Friday and satarday music on pool to 2:30 and 3:30! In room is so much laudly- That is unacceptable for this kind of hotel. Room elevetor resteurant are need renovation, but room are very comfortable and silent- but only not in friday and satarday night. Service is very good. Food very good. Localization super. I strongly recomended this place for holiday

This is a hotel that is truly managed to give its guests a wonderful stay... lovely quiet hallways, very comfortable beds and the food and preparation is excellent... a large pool where we had areobics and plenty of pool side chairs and lounges.... a perfect holiday

Wow what can I say .... it was simply amazing beautiful hotel it was so clean it is a beautiful hotel lovely food the staff couldn't do enough for you , Bruno Mars and Lee Evans look alike , fantastic bar staff who soon got to know what refreshments we like!!!!! Very clean indoor / outdoor pool also pool bar and beach bar, it's a large hotel with amazing views but what surprised me the most was it wasn't crowded at any time , it was lovely and relaxed with plenty of space , my only negative feedback would be the evening entertainment was very poor such as a quiz that was very boring and beach walks that would be a struggle in temperatures of 36° with only a couple of people waiting to go that must tell you that it needs some imagination to do other things, not that I was bothered about entertainment as we made our own...... I would definitely return to this Amazing hotel again and again I'm sure in the future ... Give it a try I'm sure you will love it ......

Worst hotel ever. Ive never seen a hotel that charge on phone calls with the hotel itself and charge on breakfast again when i paid for it at the beggining. Worst hotel ever from the staff to the service and the rooms are dirty the spoons and the forks are also very dirty i dont know if they wash them or not! Very very bad experiwnce and i dont advice anyone to go to this place you'll regret every dinar you spend on their rooms👎🏻

We are back home after a week in this fantastic hotel. The room was fantastic,big,clean,lots of wardrobe space. The food was amazing,full of flavour and spoilt for choices. The sweets...wow wow. I had to stop myself to taste everything. Big well done to all chefs!. At the pool,Mohammed became a big part of us,he took such good care of us.Also we did aquarobic ,andAymen was great.We made him go crazy at first,but he did his job very good,and also became a good friend.The only negative was on wednesday at the A la carte meal. We were a bit dissapointed cos we booked for Tunisian,but it was'nt so.From start to finish it was chaos,and if it was'nt for the good company we were with,We would have left. Still we managed to laugh it off.Thanks also to Mohammed at the reception,he was such a nice man,helping in everything.Thank you Oceana for a great week!!

The good reviews they have are justified, the brochures do not however tell you that they have vast conferences in the off season, last 2 weekends we were 80 hotel guests and 150 to 300 delegates descend on the place and take over the restaurant. Doesn't affect the bar though!

What a superb room. We stayed in room 443 and could not believe what a fabulous room we were allocated! I’ve never had a walk in wardrobe but shall be demanding one when I return home… The bathroom had a powerful shower and separate bath. Tea and coffee making facilities and a daily stocked fridge. Our bed was huge! I mean we have a super king at home and this bed was bigger. The balcony was super sized, with a day bed and seating area and a full on view of the pool and sea. A fabulous place to enjoy a cold beer whilst cooling down after a days sun worship. If you’re looking for peace and quiet I would say may is a good time to go. You may not have guaranteed sun but as the main season doesn’t begin until June you will have your pick of sun loungers and even cabanas. The staff were all so friendly and attentive. They almost knew what you wanted before you knew! Everyone smiling, saying hello and enquiring after you no matter what their role. It has a very family like atmosphere. The pool and beach areas were being prepared for the season and we’re looking beautiful. Lots of care being taken to clean the beach and perfect the grassy areas. Although we didn’t get to sample all the restaurants due to not being in season, the buffet and breakfast were plentiful and lunch each day in one of the restaurants was a treat. My waistline will recover in time. There was a great selection of all inclusive drinks available and if you don’t see what you want on the menu the bar staff are happy to make you what you would like, The reception staff, concierges were amazing. I would especially like to commend the booking manager who arranged for her own dentist to treat my husband at very short notice when he developed an abscess during our stay! Bookies the dentist arranged transport within ten mins of him enquiring!on top of that she is lovely. We would love to return in June when the season kicks in as we are quite social so would enjoy a little more hustle and bustle. However it’s been 10 out of 10 on the relaxation front.

Excellent facilities and rooms with a high end posh feel. Ocean view room is a must. Room was posh, comfortable and cleaned daily. Beach is beautiful. I would also like to say thank you to Mohammed for organising our transfer and excursions. Rehab the receptionist was great to talk with and helpful. All reception staff, catering, waiters and workers are brilliant and great you with a smile. The massage was very relaxing too. Best holiday experience.

A not look any further - this place is a gem! The rooms are stunning, the staff incredibly charming and helpful, and the architecture of the hotel is absolutely beautiful. And oh my gosh, the food is to die for! WeI'm so glad I skipped over a large multinational hotel corporation and chose this hotel. It was a perfect three days.