5/5 Ivana �. 2 years ago on Google
(Translated
by
Google)
Easy
and
fast
delivery,
but
the
watch
stopped
working
after
2
days
of
use.
I
explained
the
situation
via
e-mail
and
very
quickly
received
the
answer
that
the
complaint
is
accepted
and
that
he
will
send
a
delivery
to
pick
up
the
watch
at
his
own
expense.
In
a
couple
of
days
they
picked
up
the
watch
and
called
me
back
to
send
an
IBAN
so
they
could
make
a
refund.
After
their
notification
of
payment,
the
money
went
to
the
account
after
2
o'clock,
and
even
the
postage
was
returned.
Communication
with
Lora
from
customer
support
was
pleasant,
professional
and
fast.
All
praise
for
customer
support.
(Original)
Jednostavna
i
brza
dostava,
no
sat
je
nakon
2
dana
korištenja
prestao
raditi.
Putem
e-maila
objasnila
sam
situaciju
te
jako
brzo
dobila
odgovor
da
se
reklamacija
uvažava
te
da
će
o
svom
trošku
poslati
dostavu
za
preuzimanje
sata.
Kroz
par
dana
su
pokupili
sat
te
mi
se
povratno
javili
da
pošaljem
IBAN
kako
bi
mogli
izvršiti
povrat
sredstava.
Nakon
njihove
obavijesti
o
uplati,
novcii
su
legli
na
račun
nakon
2
sata,
čak
je
i
poštarina
vraćena.
Komunikacija
s
Lorom
iz
korisničke
podrške
bila
je
ugodna,
stručna
i
brza.
Sve
pohvale
za
korisničku
podršku.