Completely unprofessional. Their customer service is wack and incredibly outrageous. They claim their company account is bad but still go about giving that account details to customers to transfer money into. Then, they come out with several excuses as to why it is so and never refund the money. To me, it’s nothing short of an extortion! From such reputable company? Very disappointing. This should be looked into! I think whoever is in charge of the phones should be replaced or it will spoil the reputation they’ve built. And to top it all, they block their customers and didn’t refund the money that was transferred. That’s fraudulent.

Same unique chicken, tastes so nice. Their staff do selective good service. They serve you according to your look, ie when they feel you will give them tips.

The number attached to the account are used by fraudster to scam people. Please be aware. If KFC will be aiding them then google should block KFC Nigeria from being listed here

Anyone reading, dont call the number listed on this google account to place an order. It is a scam which I believe is an inside job from one of their staffs. They will collect your money and wont delivery and if you go there to get the food and complain, they would tell you the number you called was a scam number and that people have been complaining. It happened to me and a friend of mine. If you have ears, listen o. DO NOT call the number listed on this google account. IT IS A SCAM!! They will probably delete this review afterwards because they are thieves.

Who is in charge of calls and taking orders offline in this outlet? If they are incompetent why would they accept orders and make their customers go through so much stress? After allowing a customer make payment for an order twice, called severally concerning the order and yet it didn’t get delivered. What type of outrageous act is that? So poor a service they render here

Very horrible customer service. Placed an order for chicken and chips and 2 hours after I'm still told they cannot confirm the order with the offer to.refund. They were very unapologetic.

They get stars for the ambience, the fact that there's so much glass that gives you a wonderful view. Chicken is nice as usual and the have my favorite cup Pepsi. However, I can't get to like their fries. There's nothing I combine it with that makes it right so I just keep away. The burger is fabulous especially when eaten with extra cheese. The service here isn't top notch. They need to work on customer relationship and they'll be just fine.

Chips terrible.. Staff eye service to those they feel can give tip.

Typical KFC outlet

French fries and drum stick this are the masters of it.. Ambient environment and cosy.

KFC is a modern and trendy fast food chain with branches all over Lagos, and other major cities of Nigeria. The KFC outlet in Ikeja City Mall is very spacious with large seating area and also outdoor seating. Service is fairly fast, especially during weekday when the place is not too crowded. The prices at KFC are not too expensive, yet not as cheap as the competition.

One two occasions, they did not have what I wanted (snacker with small fries/Small wings and small fries). I had to endure horrible customer service, and ask what is available. I just got flippant answers such as "chicken". Then I was rushed to place an order otherwise they would serve someone else. In the end I had to get strips and XL fries. It was not enjoyable as it was cold and totally over priced. Not been back since....and I don't think I will ever go back.

Nice place to eat and hang out with friends.The environment is neat.

Amongst the Nicest eatery in the mall

My baby boy's birthday bash was celebrated here...

Spacious and maybe one of the best outlets to enjoy KFC. A great location but lots of parking but it's not free. The crunch of the skin is unique and fries are the best.

Great place to eat after work in the ikeja secretariat axis with a large trendy crowd. Customer service is super nice

Good service. Good place to hangout

KFC is an awesome fast food that accommodates everyone. Families, for hangout with friends, for loved ones. The ambience is superb. And of course the prices here are really moderate and affordable. You will get to enjoy your stay here trust me. Will definitely recommend anyway anytime.

I always like coming here anytime I come to the the Ikeja mall to see a movie. They have an amazing staff, a very nice ambience and ofcourse affordable meals. They even have chairs for people probably on a date, so you get to have nice conversations with bae. They also have family sized couches that can accommodate a bunch of friends who come to chill. All in all, it is a really decent spot - after watching a movie, shopping and any other interesting thing you can just lounge, eat and relax here for a bit.

Cool place

Good

Nice meal at an affordable price, though sometimes the staff show attitudinal problems.

Great place to relax with friends. It's mostly crowds in the evening with a trendy crowd.

I love their chicken salad for dinner

Too crowded on a Sunday. Food not nearly as nice as KFC Admiralty, Lekki.

Amazing chicken is served here. Cool place to eat with trendy crowd in the evening and weekends

One of the notable fast food spot in the Ikeja shopping mall along Awolowo way close to the state secretariat.

Delicious chicken here

I love the ice cream 🍦affordable and tasty 😋

Nice meal as expected as standard supercede all other chicken restaurants . try the burger 🍔 meals

Delicious meals , good and clean environment

Nice eatery, which provide eat in and take out options. Nice seating arrangement, cozy environment, good food.

Was nice had a great meal. Love the crunchy chicken

I enjoyed the meal I had there

So lovely n accommodating

The crispy chicken is the 💣 💣💣. Loved every bite

Amazing place but workers need to be more calm and work speedy

Just okay.

Good customer service and fast delivery time

Lovely and beautiful

Cool

The rice meal tasted weird

(Translated by Google) Cool good food but 1 little mess (Original) Cool bonne nourriture mais 1 peu de pagaille

As usual loving it

Very tasty

Lovely

I love the chicken here

A very comfortable place to have meals, meals served fresh and hot

Bbbb

It was nice. They've got good chicken

Very Very bad place to be!!KFC in Ikeja city mall is a scam and a lair!I used pos there and the attendant Blessing and Elvis told me the transaction wasn’t successful!!I had to pay the second time and when I got to my bank I was told the transaction was successful and payment was made in their account!!KFC didn’t return my money!!I paid 9200 twice!!