Very upset to write this review. Went on 21 April 2022 for my grandmother and the hospital and staff were excellent and deserved 6 stars in fact. Unfortunately on 5 May the receptionist had changed and we ended up with a rude intro to our day. She is rude and has no way of speaking with people and is completely unable to communicate. I would have been happy to rate 5 stars but I feel she needs to be noted before this destroys the entire hospital. She is the first impression and unfortunately leaves a sour taste in our mouths. On a good note the rest of the visit was impeccable as always and deserves good mention. Luckily the nurses were able to cheer us up again. Happy to update that the matter was sorted out and the lady did apologize for her behavior. Thanks to management for helping out

I was super impressed with this day hospital. The staff, particularly nurse Frieda and Lindiwe, made my short stay a very pleasant one. The hospital is clean and the food is amazing. The only complaint I have is that the surgical gown, although definitely clean, had stubborn blood stains on it(the type that won't wash out). That was a bit of a let down, especially for me not particularly excited for my pending operation. All things considered, I would definitely recommend making use of this facility.

Nursing staff are caring. Hospital is clean. Food is delicious but too small. Not enough chairs for visitors. No rubbish bin next to the beds. Towels are old and smelly. Beds are still operated manually. Linen is a hussle. Rooms are too cold. Overall...this hospital still need an upgrade...!

Be very careful when paying these dentist. Make sure when you pay they allocate your payment to your name. We will never use or recommend them to anyone!

My husband was admitted on Monday 1.2.2022. Shoulder replacement with previously amputated leg. So far cant complain.Phisio intensive and staff helpfull and friendly. BUT...How on earth do they think patient and staff can manage with manual beds. Everytime you want to sit up...lie down.. eat..need anything he must call for help. Anybody with one leg and one arm..how did they think to manage that in a rehab facility. Very frustrating and frankly unsafe.

I have repeatedly asked them to correct my name on their system as it is creating problems at the pharmacy etc. They persistently spell it as Jean… no matter what I do. Very disrespectful and unprofessional.

Dr. Yolande Louw is great. Really appreciated her professionalism and overall manner.

This facility is definately not recommended. Service very poor. My mom's hygiene was appalling when she was released. The phone was never answered over a weekend so we could not get feedback at all. This is in a time when we not allowed ro visit Her suit case with clothes went missing. Really not a good facility

Very clean environment and super friendly staff. Paediatric ward is very colourful and entertains children.

Location pin on Maps is in the wrong spot, and struggled to find the hospital in the dark. Please rectify. Service in the clinic however was fantastic! Thank you for a pleasant experience. Sister Micky, Nurses Lindiwe, Alvenia and Maureen your service was excellent, thank you so much.

Very noisy! Unfriendly staff. Bad service. But such beautiful surroundings. So sad: you feel more like a prisoner than a patient. Waited for more than an hour to get pain meds. more m

I have been calling the hospital and a lady answered then hung up on me 3 times. I been calling back to back again and no answer. What is happening? Why is this happening? She was rude and disrespectful and that’s unprofessional.

Thanks to the hospital staff, physiotherapist, social worker at the hospital. You were wonderful and treated my mom with loving care!! Vicky Lubbe, you were an angel from day one and with assisting me by organizing extra care for my mom at home!!

We use this hospital 🏥 every year to complete my kids procedures with Prof Ruan Goller and the Nurses are very helpful, friendly and Hospital is very neat and clean. The kids ward is just Amazing.

Thank you to the most remarkable and competant staff. Nurse Lindiwe Mahlape, sust Esmerelda Stydom and nurse Alvenia Sebaiwa. Your friendliness make one want to stay longer or looking forward to next procedure. Thank you. Marian Erasmus

Sick patients waiting to see doctors and the reception area is more concerned about outstanding payments than helping. They say patients first and compassion on their board, but there is none of that. So sad.

Fantasic service from Dr Jana Terblanche. She is so knowledgeable and caring. She will be an asset to any medical practice.

Absolutely outstanding service from top to bottom, but I'd just like to highlight how I had an Xray done in less than 10 minutes, and the lady at reception at the sonar is amazing. Need I say that Dr Veenemans outstanding, thank you

Good morning, I've been admitted to Hazeldean hospital on 28/02/22.for a procedure. I have only words of gratitude, It woud lnot be fare if I don't name these 3 people. They are the kind of people that makes it worth going to this hospital when needed, They were , friendly, kind ,supportive, in every way. Nothing was to much for them in helping and encouraging when I need it most. Not once did they complain in helping me. They are deffenitely playing a big role in the success of being part of the staff. I certainly recommend this hospital to others because of them. Thank you: Sister Alet Bekker Lindiwe Mahiape Paul Masola You were greatly appreciated Regards Mrs WB Greeff (Room 1)

I would've give this place a 5 star rating, the doctors are excellent and so helpful but the new receptionist is incredibly rude. She has no understanding of working with clients and makes you not wanting to go there.

The friendliness and care from the staff makes it absolutely worthwhile! Would definitely recommend